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India SIP Trunking Services Market 2017

  • ID: 4370507
  • Report
  • July 2017
  • Region: India
  • 39 Pages
  • Frost & Sullivan
Evolution in Enterprise Communications - Facilitate Unified Communications and Converged Solutions

SIP Trunking is turning out to be an emerging technology that can pave way for Unified Communications and get rid of expensive and less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends like BYOD, the Government of India’s Digital India dream, spectrum advancements, Unified Communications’ goal, increased awareness and overseas expansion of Indian enterprises would be the main driving force of SIP services in India.

This Industry Docket discusses the evolution, growth trends, benefits, drivers and restraints, challenges in adoption of SIP Trunking in Enterprises. The study provides market forecast in terms of revenue for the Indian Market from 2016 to 2022.

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1. Scope & Limitations

2. Global Snapshot & Driving Trends

  • Adopted by many developed regions due to future ready networks and regulatory policies. Level of global support and adoption vindicates its interoperability
  • Initiatives taken by the Central Government on the Smart Cities and Make in India front would provide major impetus to IoT deployments
  • In India, low awareness and few providers lead to an infant market. Operator entry, their creation of awareness and benefits to drive adoption of SIP
  • Direct cost savings and ability to add SIP-based features drive adoption; Security and Interoperability concerns and regulations are major inhibitors

3. SIP Trunking: Benefits & A Digital Enabler for UC

  • SIP Trunking adds flexibility and scalability to an Enterprise’s communication arrangement along with cost savings compared to traditional ISDN TDM setup
  • Benefits from adoption of SIP Trunking for Enterprises: rapid RoI, reduced call cost, enhanced scalability and platform for UC are the major ones
  • SIP Trunking has ability to create a win-win situation for both Enterprise customers and Service Providers from a business opportunity perspective
  • Service Providers need to access an organization’s communication needs and develop solutions for future-proof communication setups
  • A Digital Enabler: SIP Trunking is a pivot for Unified Communications facilitating voice and data transfer over a single data pipe
  • SIP trunk allows replacement of traditional fixed PSTN lines with PSTN connectivity via a SIP trunking service creating future ready infrastructure
  • Currently, only Distributed architecture is deployed and used by Indian Enterprises

4. SIP Trunking Market: India Overview & Challenges

  • SIP Trunking Market in India to grow at 31.1% between 2017 and 2022, mainly due to enhanced awareness and entry of more players in this space
  • Few operators offer SIP Trunking solutions in India; however, rising popularity of SIP solutions will see more entrants
  • IT/ITeS, BFSI and Manufacturing verticals prime adopters due to nature of call volumes, scalability requirements and Disaster Recovery criticality
  • Nascent SIP Trunking ecosystem is significantly challenging in terms of legacy infrastructure, interoperability and data security
  • Although SIP trunking brings tremendous benefits for Enterprises, a number of pitfalls can slow time to market and create management hassles

5. The Industry going Forward

  • Enterprises are likely to adopt an omni-channel approach to meet communication goals and lower telecommunications service costs
  • Along with BYOD, another trend, Wear Your Own Device (WYOD) is making news and paving its way into the enterprise communications landscape

6. Moving On

  • The right project experience coupled with pricing options are crucial from a service provider’s selection standpoint
  • Critical success factors for Service Providers in the SIP Trunking Market
  • The substantial economic and operational benefits of SIP trunking are now within reach of small businesses as well as enterprises

7. Appendix

  • SIP Trunking is a mechanism that uses VoIP technology to enable connection of private branch exchange (PBX) to the Internet
  • List of Abbreviations Used

8. Annexure: Our Services

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  • Legal Disclaimer
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