On the Radar: [24]7'S Aiva Assistant Can Predict Intent - Product Image

On the Radar: [24]7'S Aiva Assistant Can Predict Intent

  • ID: 4382929
  • Company Profile
  • 7 pages
  • Ovum
1 of 3
Introduction:

[24]7's Virtual Agent, AIVA Assistant, an artificial intelligence-assisted enterprise conversational chatbot, delivers automated answers and assists consumers in completing transactions via websites, mobile devices, Facebook Messenger, IVR, and social media channels. AIVA (Artificial Intelligence Virtual Agent) can integrate with any mobile application today (iOS) and in the future as long as it has an open API. [24]7's platform can predict intent and make next best actions for enterprises to take on behalf of consumers.

Highlights:

[24]7's Virtual Agent products are tightly integrated with its chat platform, ensuring seamless escalation when needed. There is also an option to use [24]7 Digital Chat agents. These two digital chat options give customers options to scale with their size and needs

Channel independent, with the ability to build once and deploy on multiple channels, [24]7's Virtual Agent operates seamlessly across speech and text-based channels and devices, including IVR, mobile apps, social media, and the web.

Features and benefits:
  • Integrates with any mobile application today (mobile iOS) and in the future as long as it has an open API.
  • Analyzes structured and unstructured data and makes dynamic recommendations in real time.
Key Questions answered:
  • How does the platform predict intent and make next best actions?
  • How does [24]7 help customers manage individual journeys?
Note: Product cover images may vary from those shown
2 of 3
1. Summary
  • Catalyst
  • Key messages
  • Publisher's view
2. Recommendations for enterprises
  • Why put [24]7 on your radar?
3. Highlights
  • Background
  • Current position
4. Data sheet
  • Key facts
Note: Product cover images may vary from those shown
3 of 3

Loading
LOADING...

4 of 3
Note: Product cover images may vary from those shown
Adroll
adroll