Global Unified Communication as-a-service in Retail Market - By Geography, Trends, Forecast - 2017 - 2022

  • ID: 4388522
  • Report
  • Region: Global
  • 138 pages
  • Mordor Intelligence
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The Global Unified Communication as a service in Retail market is valued at USD XX.XX billion in 2016 and is expected to reach a value of USD XX.XX billion by the end of 2022, growing at a projected CAGR of 18.65% during the forecast period of 2017 - 2022. At present, the retail industry has become much too competitive. With retail stores dispersed across different locations, communication between them remains a key challenge. With globalization and educated customers, this task has become even more difficult. Store associates have to become experts in every product they sell as customers have become more conscious about the degree of service they are being provided. UCaaS provides store managers, associates and corporate offices with the tools they need to interact more effectively, enabling them to deliver superior customer service.

Reasons to Buy this Report

1)Report gives complete market insights, the driving forces of the market, the challenges market faces, technologies and their applications

2) A complete market breakdown has been done by different geographies along with the country level segmentation to give a detailed picture of the market.

3) The report also gives information on major vendors and their products, their existing share in the market, strategies they adopt along with the financials, recent developments and profile of these vendors.

Who should be interested in this report?

1) Vendors who are into manufacturing of these products as they can get an overview of what competitors are doing and also which markets they can look forward to expand their operations

2) Investors who are willing to invest in this market

3) Consultants who can have readymade analysis to guide their clients

4) Anyone who wants to know about this industry


10 CSC

11 NEC


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1. Introduction
1.1 Study Deliverables
1.2 Market Definition
1.3 Study Assumptions
2. Research Methodology
3. Executive Summary
4. Market Overview
4.1 Overview
4.2 Industry Value Chain Analysis
4.3 Industry Attractiveness - Porter's 5 Force Analysis
4.4 Industry Policies
5. Market Dynamics
5.1 Drivers
5.1.1 Work Flow Integration
5.1.2 Demand for Micro, Small, Medium and Large Organizations
5.2 Restraints
5.2.1 Lack of Awareness of UcaaS
5.2.2 Security Issues
6. Technology Overview
7. UCaaS Market, Segmentation and Forecasts
7.1 By Components
7.1.1 VOIP
7.2.2 Internet Telephony
7.2.3 Unified Communications
7.2.4 Collaboration
7.2.5 Conferencing
7.2 By Sizes
7.2.1 Micro
7.2.2 Small
7.2.3 Medium
7.2.4 Large
7.3 By Region
7.3.1 North America
7.3.2 Europe
7.3.3 Asia Pacific
7.3.4 Rest Of World
8. Competitive Analysis - Company Profiles
8.1 Microsoft
8.2 Verizon
8.3 IBM
8.4 Alcatel - Lucent
8.5 Cisco
8.6 CSC
8.7 Tieto
8.8 Anaya
8.9 Polycom
8.10 Voss
9. Investment Analysis
10. Future of UCaaS Market
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Note: Product cover images may vary from those shown