Global Unified Communication-as-a-Service in Banking Market - By Geography, Trends, Forecast - 2017 - 2022

  • ID: 4388525
  • Report
  • Region: Global
  • 121 pages
  • Mordor Intelligence
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The Global Unified Communicaion as a service in Banking market is valued at USD XX.XX billion in 2016 and is expected to reach a value of USD XX.XX billion by the end of 2022, growing at a projected CAGR of 16.29% during the forecast period of 2017 - 2022. With customers becoming the driving force behind the banking industry, banks are looking towards enhancing their customer experiences and reducing service costs. Banks are now investing in UCaaS to get a bird's-eye view of customer communications across all channels. Though functionality may vary on the degree of implementation, it broadly incorporates Interactive Voice Response (IVR), voice chat, e-mails and client management capabilities.

Reasons to Buy this Report

1) Report gives complete market insights, the driving forces of the market, the challenges market faces, technologies and their applications

2) A complete market breakdown has been done by different geographies along with the country level segmentation to give a detailed picture of the market.

3) The report also gives information on major vendors and their products, their existing share in the market, strategies they adopt along with the financials, recent developments and profile of these vendors.

Who should be interested in this report?

1) Vendors who are into manufacturing of these products as they can get an overview of what competitors are doing and also which markets they can look forward to expand their operations

2) Investors who are willing to invest in this market

3) Consultants who can have readymade analysis to guide their clients

4) Anyone who wants to know about this industry

Leaders

10 CSC

11 NEC

Challengers
  • 8Ã-8, Inc.
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1. Introduction
1.1 Study Deliverables
1.2 Market Definition
1.3 Study Assumptions
2. Research Methodology
3. Executive Summary
4. Market Overview
4.1 Overview
4.2 Industry Value Chain Analysis
4.3 Industry Attractiveness - Porter's 5 Force Analysis
4.4 Industry Policies
5. Market Dynamics
5.1 Drivers
5.1.1 Work Flow Integration
5.1.2 Demand for Micro, Small, Medium and Large Organizations
5.2 Restraints
5.2.1 Lack of Awareness of UcaaS
5.2.2 Security Issues
6. Technology Overview
7. UCaaS Market, Segmentation and Forecasts
7.1 By Components
7.1.1 VOIP
7.1.2 Internet Telephony
7.1.3 Unified Communications
7.1.4 Collaboration
7.1.5 Conferencing
7.2 By Sizes
7.2.1 Micro
7.2.2 Small
7.2.3 Medium
7.2.4 Large
7.3 By Region
7.3.1 North America
7.3.2 Europe
7.3.3 Asia Pacific
7.3.4 Rest Of World
8. Competitive Analysis - Company Profiles
8.1 Microsoft
8.2 Verizon
8.3 IBM
8.4 Alcatel - Lucent
8.5 Cisco
8.6 CSC
8.7 Tieto
8.8 Anaya
8.9 Polycom
8.10 Voss
9. Investment Analysis
10. Future of UCaaS Market
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