Key objectives of the course:
- Ensure good communication between different team members, different teams and teams in different locations
- Ensure the team understand their roles and what is expected of them in supporting projects and working in a matrix environment
- Proactively identify issues and risks for the team and how to manage them
- Assure deliverables are delivered on time to high quality and are compliant
- Be part of a harmonious performing team which is aligned with the same vision
Why should you attend?
In today’s changing global pharmaceutical/device business environment, outstanding team working is essential. Creating a unified global high-performing team is one of the most important factors for successful drug and device development. It is important to recognise the importance of team interactions and the need for the different global teams to be in alignment on productivity and quality and this important element of team performance can often be overlooked. This interactive workshop will focus on how to align members of the team and the wider teams, particularly working in a matrix or in a global environment through various group discussions, stimulating exercises and case studies. The workshop will help enhance team working and team’s performance.
Matrix team management
- How to achieve alignment of teams working in a matrix and globally
- Communication between teams working in a matrix
- How to create a common vision for success
- How to influence in a matrix
- Objectives, role and responsibilities
- What are the key elements of the team roles and expectations from everyone in the teams?
Team development issues
- How teams/individuals go through several distinct stages. Recognising them will
- enable you to develop ‘must do’ strategies to increase effectiveness
- Team styles and how to work effectively in and across teams, particularly internationally
- Team motivation
Planning project team activities
- Prepare a project charter/project definition to ensure it is relevant and up-to-date
- Ensuring project objectives are met
- Effective global teams
Supporting project team progress
- Discuss how to help support deliverables are on time and at the right quality standard across multi-teams
- Communicate progress – reports and metrics
Proactively identify issues and risks and how to manage these
- Escalating where appropriate
- Ensuring alignment within the team is maintained
- Managing conflict in and between teams
CAPA (corrective and preventative action) management and team problem solving to ensure appropriate quality
- CAPA management and documentation requirements
- Effective team problem-solving
Providing feedback to team members
- Feedback using an effective step-by-step process
- Mentoring and coaching
- Discuss how best to assess the workload and performance
- Dealing with negative team members
Effective team communication
- Ensuring effective communication with team members
- International and virtual communication
- Share best practice for effective communcation for team members in different locations
- Best practice for sharing lessons learned
Dr Laura Brown,
Pharmaceutical Management and Training Consultant ,
University of Cardiff
Dr Laura Brown MBA, BSc (Biochemistry), BSc (Psychology), PhD, Diploma in Clinical Science, FICR, is a Pharmaceutical Management and Training Consultant, Course Director for the MSc in Clinical Research at the University of Cardiff, and MSc Regulatory Affairs, TOPRA.
She has more than 19 years experience in the pharmaceutical industry and has worked for several companies, including GlaxoWellcome, Hoechst Marion Roussel, Farmitalia and Phoenix International. She has worked in Drug Development, Clinical Research, Quality Assurance and Marketing. Laura has a particular expertise in Clinical Research and GCP issues. She was Chairman of the ACRPI GCP Forum for six years. She regularly writes on clinical research issues and ICH GCP, is author of SCRIP’s GCP guide and is a member of the editorial board of the Board of the Good Clinical Practice Journal. In addition to her scientific qualifications, she has a degree in psychology and an MBA.
Laura is co-author of several books on management including Developing the Individual, The Ultimate Book of Business Skills and Pharmaceutical Project Management.
This course, designed specifically for the pharmaceutical, device and animal health industries, will be relevant for existing team leaders and managers who wish to develop their team to a higher level. It will also be beneficial for any team member to attend.
- Team leaders
- Project leaders and managers
- Heads of departments
- Anyone who wants to develop team skills to achieve greater success
The Cavendish Hotel
81 Jermyn Street