Effective Training Skills and Processes in the Pharma Industry (London, United Kingdom - June 4-5, 2018)

  • ID: 4399391
  • Conference
  • Location: London, United Kingdom
  • 2 Days
  • Management Forum
  • Conference Dates: June 4-5, 2018
1 of 6

An interactive course ideal for anyone with responsibility for planning or delivering training in the pharma, device or animal health industries (including GxP and SOP training to comply with EU and FDA inspection requirements)

Training can play an important role in the  success of a company and in employee performance, with effective training and support helping with higher productivity and resulting in lower staff turnover. It is also becoming increasingly common for   compliance training to be a focus of regulatory inspections, with frequent inspection findings on lack of formal training processes and inadequate training documentation.

This intensive course will enable you to understand how to train others effectively through interactive discussions, exercises and practical examples. Using a proven and best practice framework for training, this programme will equip you with the confidence, skills, techniques and knowledge to design, deliver, evaluate, identify training needs and implement a successful training strategy in your role. There will be plenty of opportunity for sharing experiences and best practice training approaches with other participants during group discussions.

Why you should attend


  • Understand the principles of training, how people learn and applying this to how you train
  • Build your confidence in planning and designing training sessions or courses
  • Understand how to carry out training needs analysis and how to develop a training strategy
  • How to develop training plans and records for employees to comply with EU and FDA inspection requirements
  • Develop relevant methods to evaluate the effectiveness and value of your training
  • Using interactive training, E-learning, Webinars and use of technology

* Please note, events may be cancelled due to commercial or organisational reasons. In this case Research and Markets will refund all registration fees which have already been paid. Research and Markets will not refund any charges arising from the participant having to cancel or re-book transportation or accommodation which he or she has arranged.

Note: Product cover images may vary from those shown
2 of 6

Introduction and Objectives

How Do Adults Learn?

  • Identifying different learning styles
  • Evaluating your own style as a trainer/facilitator
  • The implications for design, and for delivery – whether one-to-one training/mentoring, small groups or large groups, webinars, TC and VC and new technologies
  • The learning cycle

Training Needs Analysis, Developing a Training Strategy and Training Plans in the Pharma Industry

  • Understanding key points in the learning-cycle from training needs analysis through to evaluation
  • Methods to diagnose training needs within a pharmaceutical organisation and developing a training strategy
  • Ensuring vendors and contractors are appropriately trained
  • Training plans for employees and documenting the training to comply with EU and FDA regulatory inspection requirements

Planning and Designing a Training Programme in the Pharma Industry

  • Creating a framework for training courses
  • Planning and preparation – applying a systematic approach
  • Setting training objectives relevant to your company goals

Delivering Training to High Standards and Sharing Best Practices

  • The role of the trainer – Identifying the key skills and the qualities needed
  • The essential communication skills needed as a trainer
  • Presentation skills: developing presentation competence using a structured approach (a practical opportunity for a selection of delegates to prepare and deliver a short presentation – group and individual exercise)
  • Overcoming nerves
  • Managing difficult questions, situations and individuals
  • E-learning, webinars and use of new technology for training

Energizing the Learner – Interactive Sessions for GxP and SOP Training

  • Exploring ways to make technical and SOP training both creative and fun
  • Valuable icebreakers and energisers, use of role plays, case studies, videos, exercise and tips for facilitation of discussions

Evaluation of Training Programmes

  • Options for evaluating the effectiveness of the training intervention
  • The return on investment from training and metrics
Note: Product cover images may vary from those shown
3 of 6


4 of 6

The course and content was really good, and gave the delegates a lot of useful techniques and tips to help trainers to make improvements back in their workplace. This was a full course and paced well to enable delegates to grasp the concept and apply learned techniques.

Donna Denny, Sanofi

Note: Product cover images may vary from those shown
5 of 6
  • Laura Brown Dr Laura Brown,
    Pharmaceutical Management and Training Consultant ,
    University of Cardiff

    Dr Laura Brown MBA, BSc (Biochemistry), BSc (Psychology), PhD, Diploma in Clinical Science, FICR, is a Pharmaceutical Management and Training Consultant, Course Director for the MSc in Clinical Research at the University of Cardiff, and MSc Regulatory Affairs, TOPRA.

    She has more than 19 years experience in the pharmaceutical industry and has worked for several companies, including GlaxoWellcome, Hoechst Marion Roussel, Farmitalia and Phoenix International. She has worked in Drug Development, Clinical Research, Quality Assurance and Marketing. Laura has a particular expertise in Clinical Research and GCP issues. She was Chairman of the ACRPI GCP Forum for six years. She regularly writes on clinical research issues and ICH GCP, is author of SCRIP’s GCP guide and is a member of the editorial board of the Board of the Good Clinical Practice Journal. In addition to her scientific qualifications, she has a degree in psychology and an MBA.

    Laura is co-author of several books on management including Developing the Individual, The Ultimate Book of Business Skills and Pharmaceutical Project Management.

Note: Product cover images may vary from those shown
6 of 6

This course is designed for all those who have responsibilities for planning, organising or delivering training within the pharmaceutical, device or animal health industries, or study site. It will be ideal for those who need to carry out some training as part of their role, those new to a training role as well as those who may wish to refresh and develop their existing skills.

Note: Product cover images may vary from those shown
7 of 6


Rembrandt Hotel
11 Thurloe Pl,
United Kingdom


The Rembrandt Hotel is located at 11 Thurloe Place, London, SW7 2RS. The hotel’s location in central London couldn’t be better, whether you’re travelling for business or leisure. You’ll be right between two of London’s most fashionable areas – South Kensington and Knightsbridge – within walking distance of museums, theatres, Harrods and Hyde Park.

You can hop on the Tube at South Kensington and take the District, Circle or Piccadilly lines direct to the City of London, Heathrow Airport and all other areas of the city. Look out of your window and you may well see the Victoria and Albert Museum – it’s right across the street.

Note: Product cover images may vary from those shown