CRO Quality Benchmarking - Phase II/III Service Providers (9th Edition)

  • ID: 4410745
  • Report
  • 168 pages
  • Industry Standard Research (ISR)
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FEATURED COMPANIES

  • Accelovance
  • Chiltern
  • Covance
  • Eurofins
  • ICON
  • Lambda
  • MORE
CRO Quality Benchmarking - Phase II/III Service Providers (9th Edition) report provides pharmaceutical sponsors and service providers a Consumer Reports-style analysis of CRO quality. Respondents supplied ratings based on their own experiences with 37 Phase II/III CROs, making this report the most comprehensive assessment of CRO service quality in the industry. Now in its 9th year, this report has become a crucial tool for sponsors looking to select a Phase II/III CRO and for service providers seeking an experience-based evaluation of their strengths and weaknesses.

What You Will Learn:
  • Make a more informed purchase of Phase II/III services by understanding which service providers best fit your company’s needs
  • Broaden your Phase II/III CRO evaluation list by accessing peer-based service quality ratings across 26 critical attributes
  • Pinpoint potential delivery concerns early in a sponsor CRO relationship in order to develop proactive strategies to address potential gaps
Clinical Service Providers:
  • Uncover your own-and competitor-delivery strengths and weaknesses
  • Design messaging to tout your company’s strengths
  • Compete more effectively by understanding buyers’ selection criteria and outsourcing trends
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FEATURED COMPANIES

  • Accelovance
  • Chiltern
  • Covance
  • Eurofins
  • ICON
  • Lambda
  • MORE
1. Introduction

2. Methodology

3. Respondent Demographics and Qualifications
Number of Ratings per Company
5 Major Sections

4. Service Provider Selection Process
Primary Section Takeaways
Figure 1 - Preferred Provider Agreements
Figure 2 - Selection Attributes

5. Service Provider Perceptions And Interactions
Primary Section Takeaways
Figure 3 - Phase II/III Leadership, Familiarity, and Use
Figure 4 - Service Provider Preference
Figure 5 - Service Provider Size Preference by Sponsor Size
Figure 6 - Cost Perceptions
Figure 7 - Cost Experience among Users
Figure 8 - Summary Table

6. Service Provider Performance And Loyalty
Primary Section Takeaways
Figure 9 - Budget Factors
Figure 10 - Delivery Factors
Figure 11 - Organization Factors
Figure 12 - Staff Characteristics
Figure 13 - Timelines Management
Figure 14 - Customer Loyalty: 2017
Figure 15 - Customer Loyalty: 3-Year
Rolling Average

7. Company Service Quality Profiles
Accenture
Bioclinica
Chiltern
Cognizant
Covance
DCRI - Duke
Eurofins
ICON
INC Research
inVentiv Health Clinical
Medpace
PAREXEL
PPD
PRA
Premier Research
Quintiles
Tat a
Worldwide Clinical Trials

8. Study Data
Phase II/III Leaders, Unprompted
Phase II/III Leaders, Prompted
Service Provider Familiarity
Service Provider Usage
Service Provider Preference
Service Provider Differentiation
Selection Drivers: Selecting among
Preferred Providers
Preferred Provider Attributes
Gaining Importance
Selection Drivers When Not Using
Preferred Providers
Selection Drivers: No Preferred Providers
Service Provider Attributes Gaining Importance:
No Preferred Providers
Service Provider Cost Perceptions
Use of Preferred Providers
Number of Preferred Providers

9. Service Provider Drill-Downs
Accelovance
Accenture
Bioclinica
Chiltern
Clinipace
Cognizant
Covance
DaVita Clinical Research
DCRI - Duke
Eurofins
Eurotrials
Frontage
ICON
INC Research
inVentiv Health Clinical
Lambda
MakroCare
Medpace
Medsource
NAMSA
Novotech
PAREXEL
Pharm-Olam International
PPD
PRA
Premier Research
PSI
QPS
Quanticate
Quintiles
Rho
SGS Life Sciences
Statistics and Data Corporation (SDC)
SynteractHCR
Tat a
TKL Research
Worldwide Clinical Trials
Performance Across Service Providers

10. Demographics
Company Size
Headquarters Location
Office Location
Job Title
Decision-making Responsibility
Outsourcing Involvement by Phase
Involvement in Clinical Development
Therapeutic Areas of Responsibility
Years of Industry Experience
Age
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  • Accelovance
  • Accenture
  • Bioclinica
  • Chiltern
  • Clinipace
  • Cognizant
  • Covance
  • DaVita Clinical Research
  • DCRI-Duke
  • Eurofins
  • Eurotrials
  • Frontage
  • ICON
  • INC Research
  • inVentiv Health Clinical
  • Lambda
  • MakroCare
  • Medpace
  • Medsource
  • NAMS
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