Europe Live Chat Software Market Analysis (2017-2023)

  • ID: 4414146
  • Report
  • Region: Europe
  • 64 pages
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
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FEATURED COMPANIES

  • Freshdesk, Inc.
  • Kayako, Inc.
  • Livechat, Inc.
  • LivePerson, Inc.
  • LogMeIn, Inc.
  • Olark
  • MORE

The Europe Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023). Live chat works as a real-time platform of communication between two users with the help of a computer and is generally appropriate for businesses that require moderately complex product support system. Growing focus on customer management, which is a crucial factor for effective revenue generation in any enterprise and rise in emphasis on real time communication, offers tremendous opportunities for the growth of the live chat software market. The integration of the technology with social media as well as increase in use of artificial intelligence and machine learning techniques has propelled the market expansion in various market sectors.

Based on Products Type, the market report segments the market into Customer Service Live Chat Systems, Informational Service Live Chat Systems, and Others. Based on End Users, the Europe Live Chat Software market segments the market into Retail & Ecommerce, Travel & Hospitality, Healthcare, BFSI, Media & Entertainment, Telecom & IT, Government, and Others. Based on countries, the Europe Live Chat Software market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

The market research report covers the key stake holders of the Europe Live Chat Software Market. Key companies profiled in the report include LogMeIn, Inc., LivePerson, Inc., Zendesk, SnapEngage, Livechat, Inc., Olark, Kayako, Inc., Freshdesk, Inc., Woopra, Inc., and Provide Support LLC.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Freshdesk, Inc.
  • Kayako, Inc.
  • Livechat, Inc.
  • LivePerson, Inc.
  • LogMeIn, Inc.
  • Olark
  • MORE

1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Live Chat Software Market, by Products Type
1.4.2 Europe Live Chat Software Market, by End Users
1.4.3 Europe Live Chat Software Market, by Countries
1.5 Methodology for the research

2. Market Overview
2.1 Introduction
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints

3. Europe Live Chat Software Market
3.1 Europe Live Chat Software Market by Product Type
3.1.1 Europe Live Chat Software Customer Service Live Chat Systems Market by Country
3.1.2 Europe Informational Service Live Chat Systems Market by Country
3.1.3 Europe Others Market by Country

4. Europe Live Chat Software Market by End User
4.1 Introduction
4.1.1 Europe Live Chat Software in Retail & Ecommerce Market by Country
4.1.2 Europe Live Chat Software in Travel & Hospitality Market by Country
4.1.3 Europe Live Chat Software in Healthcare Market by Country
4.1.4 Europe Live Chat Software in BFSI Market by Country
4.1.5 Europe Live Chat Software in Media & Entertainment Market by Country
4.1.6 Europe Live Chat Software in Telecom & IT Market by Country
4.1.7 Europe Live Chat Software in Government Market by Country
4.1.8 Europe Live Chat Software in Others Market by Country

5. Europe Live Chat Software Market by Country
5.1 Introduction
5.2 Germany Live Chat Software Market
5.2.1 Germany Live Chat Software Market by Product Type
5.2.2 Germany Live Chat Software Market by End User
5.3 UK Live Chat Software Market
5.3.1 UK Live Chat Software Market by Product Type
5.3.2 UK Live Chat Software Market by End User
5.4 France Live Chat Software Market
5.4.1 France Live Chat Software Market by Product Type
5.4.2 France Live Chat Software Market by End User
5.5 Russia Live Chat Software Market
5.5.1 Russia Live Chat Software Market by Product Type
5.5.2 Russia Live Chat Software Market by End User
5.6 Spain Live Chat Software Market
5.6.1 Spain Live Chat Software Market by Product Type
5.6.2 Spain Live Chat Software Market by End User
5.7 Italy Live Chat Software Market
5.7.1 Italy Live Chat Software Market by Product Type
5.7.2 Italy Live Chat Software Market by End User
5.8 Rest of Europe Live Chat Software Market
5.8.1 Rest of Europe Live Chat Software Market by Product Type
5.8.2 Rest of Europe Live Chat Software Market by End User

6. Company Profiles
6.1 LogMeIn, Inc.
6.1.1 Company Overview
6.1.2 Financial Analysis
6.1.3 Research & Development Expense
6.1.4 Strategies at a Glance
6.1.4.1 Partnerships, Collaborations and Agreements
6.2 LivePerson, Inc.
6.2.1 Company Overview
6.2.2 Financial Analysis
6.2.3 Segmental and Regional Analysis
6.2.4 Strategies at a Glance
6.2.4.1 Partnerships, Collaborations and Agreements
6.3 Zendesk
6.3.1 Company Overview
6.3.2 Financial Analysis
6.3.3 Regional Analysis
6.3.4 Research & Development Expense
6.3.5 Strategies at a Glance
6.3.5.1 Expansion
6.3.5.2 Product Launch
6.3.5.3 Mergers & Acquisitions
6.4 SnapEngage
6.4.1 Company Overview
6.5 Livechat, Inc.
6.5.1 Company Overview
6.5.2 Financial Analysis
6.6 Olark
6.6.1 Company Overview
6.7 Kayako, Inc.
6.7.1 Company Overview
6.8 Freshdesk, Inc.
6.8.1 Company Overview
6.8.2 Strategies at a Glance
6.8.2.1 Mergers & Acquisitions
6.8.2.2 Product Launch
6.9 Woopra, Inc.
6.9.1 Company Overview
6.1 Provide Support LLC.
6.10.1 Company Overview

Note: Product cover images may vary from those shown
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  • Freshdesk, Inc.
  • Kayako, Inc.
  • Livechat, Inc.
  • LivePerson, Inc.
  • LogMeIn, Inc.
  • Olark
  • SnapEngage
  • Woopra, Inc.Provide Support LLC.
  • Zendesk
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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