Although institutional researchers often employ informal qualitative methods (their experiences and anecdotal observations), this volume argues that true organizational intelligence is facilitated by formalizing the qualitative data collection and analysis process in institutional research. To that end, it presents a systematic approach to qualitative research in institutional research that connects technical and analytical skills with issues awareness and knowledge of context. Topics covered include:
- Technical/analytical awareness practices
- Issues awareness
- Practices that achieve contextual awareness.
This is the 174th volume of this Jossey–Bass quarterly report series. Timely and comprehensive, New Directions for Institutional Research provides planners and administrators in all types of academic institutions with guidelines in such areas as resource coordination, information analysis, program evaluation, and institutional management.
Editors’ Notes 7Karla I. Loya, Ezekiel Kimball
1. A Qualitative Toolkit for Institutional Research 11Chrystal A. George Mwangi, Genia M. Bettencourt
2. Integrity Is More Than Validity: Seeking Credible, Usable, and Ethical Research 25Sharon F. Rallis, Rachael B. Lawrence
3. Using Mixed Methods to Assess Initiatives With Broad–Based Goals 39Karen Kurotsuchi Inkelas
4. Using Qualitative Research to Document Variations in Student Experience 53Rachel E. Friedensen, Byron P. McCrae, Ezekiel Kimball
5. Context Matters: Using Qualitative Inquiry to Inform Departmental Effectiveness and Student Success 65Elizabeth A. Williams, Martha L.A. Stassen
6. Cooperative Attention: Using Qualitative Case Studies to Study Peer Institutions 81Bethany Lisi
7. Using Qualitative Inquiry to Promote Organizational Intelligence 95Ezekiel Kimball, Karla I. Loya