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Growth Opportunities for Smart Citizen Services in eGovernment

  • ID: 4425805
  • Report
  • October 2017
  • Region: Global, Global
  • 32 Pages
  • Frost & Sullivan
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The Critical Services Shaping the Digital Visions of Governments are Mobile Solutions, Digital Payments, and ID Integration Services

Governments around the world are undergoing a digital transformation, although they are in various stages of implementation. The more innovative regions are creating smart cities where infrastructure, energy, transportation, and public safety are digitized to enhance efficiency and communication and improve the lives of their people and the economies of their communities. Today, the most commonly deployed IT tools focus on cyber security, back-office applications, and the most important of all, the experience of and the convenience for the citizen. mCommerce has become important to more than three-quarters of government agencies across the world.

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1. Executive Summary

2. eGovernment

  • Evaluation Process
  • The Citizen is the Core of Government Services
  • Trends Driving Digital Adoption
  • Impact of Digitization
  • Smart Government
  • Healthcare
  • Education
  • Smart City
  • eGovernment
  • GCC Perspective
  • Road Ahead for GCC Governments
  • Pre-requisites for Digital Transformation in Governments

3. Ensuring Citizens Feel Safe

  • Attack on Smart Solutions for Citizens
  • Role of Cyber Security

4. The Last Word

  • Legal Disclaimer
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