Telecoms Services Forecast for Enterprises: South Africa 2017–2022

  • ID: 4426869
  • Report
  • Region: Africa, South Africa
  • 7 pages
  • Analysys Mason Group
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"Operator revenue from enterprises in South Africa will grow steadily, and will shift from legacy voice towards data, IoT and other business services."

This report provides an outlook on the telecoms and information and communications technology (ICT) services market in South Africa for small and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, and other business services including security and cloud.

This report provides:

  • forecasts for operator services to SMEs and large enterprises including fixed and mobile voice and data services and other business services including security and cloud services
  • an estimate of the total market for new business services and the likely share achievable by operators for each service
  • quantification of revenue, connections or users, and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment.

Services

Segments

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Colocation and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

WHO SHOULD READ THIS REPORT

  • Operators that want to identify key areas for revenue growth, both in terms of enterprise segments and individual services.
  • Vendors that are considering targeting the enterprise market.
  • Third-party service providers seeking collaborative relations with operators.
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Chapter No.

5. Executive summary
6. Executive summary: Operator enterprise revenue will grow steadily, and will shift from legacy voice towards data, IoT and other business services
7. Forecast results
8. Operator enterprise revenue will rise steadily over the next 5 years as mobile data services experience strong growth
9. All sizes of enterprise will deliver revenue growth, although it will be most marked among the smallest enterprises
10. A significant increase in handset data and IoT connectivity services will deliver strong revenue growth for mobile operators
11. Operator revenue from fixed services will gradually decline despite an increase in the number of data connections
12. Fixed data connections will grow in terms of absolute numbers and in terms of bandwidth
13. Markets for other business services will experience rapid growth, offering operators an opportunity to gain share of new revenue
14. Forecast methodology and assumptions
15. Forecast methodology and assumptions: Presentation of results
16. Forecast methodology and assumptions: Market definition
17. Forecast methodology and assumptions: Modelling approach
18. Forecast methodology and assumptions: Mobile services
19. Forecast methodology and assumptions: Fixed services [1]
20. Forecast methodology and assumptions: Fixed services [2]
21. Forecast methodology and assumptions: Other business services [1]
22. Forecast methodology and assumptions: Other business services [2]
23. About the author

List of Figures
Figure 1: Telecoms operator retail revenue from SMEs by service type, South Africa, 2013–2022
Figure 2: Connections for enterprises and CAGRs by type of connection, SouthAfrica, 2017–2022
Figure 3: Percentages of retail revenue, total employees and total enterprises by enterprise size, South Africa, 2017
Figure 4: Percentage of retail revenue for telecoms operators from SMEs in  2017 and CAGR for 2017–2022 by service type, South Africa 
Figure 5: Retail revenue for telecoms operators from SMEs by service type,  South Africa, 2013–2022 
Figure 6: Percentages of total employees, business sites, and enterprises by   enterprise size, South Africa, 2017 
Figure 7: Telecoms operator retail revenue from enterprises by service type and  enterprise size, South Africa, 2017 and 2022 
Figure 8: Average annual spend per employee on mobile services (excluding IoT)  by enterprise size, South Africa, 2017 
Figure 9:  Mobile service retail revenue and connections for enterprises, South  Africa, 2013–2022 
Figure 10: Average annual spend per site on fixed services (excluding IoT) by   enterprise size, South Africa, 2017 
Figure 11: Fixed service retail revenue and connections for enterprises, South  Africa, 2013–2022 
Figure 12: Number of enterprise fixed broadband connections by type of  connection, South Africa, 2013–2022 
Figure 13: Number of enterprise dedicated connections by connection speed,  South Africa, 2013–2022 
Figure 14: Other business services retail revenue by service type, South Africa,  2013–2022  
Figure 15: Percentage of enterprises, employees and business sites by  enterprise size, South Africa, 2017
Figure 16: Diagram of the forecast modelling approach
Figure 17: Definitions and key drivers for mobile services
Figure 18a: Definitions and key drivers for fixed services
Figure 18b: Definitions and key drivers for fixed services
Figure 19a: Definitions and key drivers for other business services
Figure 19b: Definitions and key drivers for other business services

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