An End User Perspective on Navigating Digital Transformation, Europe, 2017

  • ID: 4430166
  • Report
  • Region: Global, Europe
  • 46 Pages
  • Frost & Sullivan
1 of 3
Gain a Competitive Advantage Using Insights from IT Buyers

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Europe, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

This report aims to:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

The top challenge for IT departments continues to be dealing with security concerns (34% of respondents) year after year, followed by systems integration (27%) and digital presence (26%). We added digital presence as an option this year and it turned out to be a top challenge and driver.

Cyber security, big data and analytics, and data centers are found to be most impactful technologies for revenues and cost reduction efforts. The top benefits seen from IoT by those organizations that have deployed it include the ability to boost customer service/marketing and automate manual processes.

The optimism around being an early adopter and a growth rate of 19% in IT investments bodes well for IT solutions providers. Companies that are able to effectively help end user industries to implement a digital transformation strategy will be the winners.

READ MORE
Note: Product cover images may vary from those shown
2 of 3

1. Research Objectives and Methods
Research Objectives
Survey Methodology
Navigating Digital Transformation-Respondent IT Decision Maker Profile, Europe, 2017
Navigating Digital Transformation-Respondent's Job Titles, Europe, 2017

2. Summary of Key Findings
Challenges Faced by IT Departments; IT Investment Drivers
Plans for Investment

3. Perceptions of IT Solutions-Challenges, Investment Drivers, IT’s Impact on Revenues and Cost Reduction Efforts, and Security Concerns
Navigating Digital Transformation-IT & Communications Investments Today, Europe, 2017
Navigating Digital Transformation-Top Challenges for IT, Europe, 2017
Navigating Digital Transformation-Top Drivers for IT Investment Over Next 2 Years, Europe, 2017 to 2019
Navigating Digital Transformation-Top Drivers for IT Investment Over Next 2 Years by CEO Vs. CIO, Europe, 2017 to 2019
Navigating Digital Transformation-Top Technologies to Impact Revenue Growth, Europe, 2017
Navigating Digital Transformation-Top Technologies to Impact Cost Reduction Efforts, Europe, 2017
Navigating Digital Transformation-Top Security Concerns Regarding IT, Europe, 2017

4. Digital Transformation-Technology Trends
Navigating Digital Transformation-Top Benefits of IoT Investments, Europe, 2017
Navigating Digital Transformation-Decision-Making Factors When Selecting a Cloud Provider, Healthcare, Europe, 2017
Navigating Digital Transformation-Benefits of Cloud for IT and Communications Solutions, Healthcare, Europe, 2017
Navigating Digital Transformation-Percent of Mobile Devices Used for Job Functions, Healthcare, Europe, 2017
Navigating Digital Transformation-Benefits of Social Media, Healthcare, Europe, 2017

5. Digital Transformation-Readiness & Critical Investments
Navigating Digital Transformation-Digital Transformation Readiness, Europe, 2017
Navigating Digital Transformation-Businesses Achieving Revenue Growth of More than 50% by Stage of Digital Transformation Readiness, Europe, 2017
Navigating Digital Transformation-Critical Investments for Digital Transformation Over next Five Years, Europe, 2017

6. Digital Transformation-IT Budgets and Plans for Investments
Navigating Digital Transformation-Budget Change Expectations, Europe, 2018
Navigating Digital Transformation-Plans for Investment Over Next Two Years, Europe, 2017 to 2019
Navigating Digital Transformation-Early Adopters’ Priorities for UC Investments, Europe, 2018

7. Digital Transformation-Strategic Imperatives
Strategic Imperatives for Success and Growth

8. The Last Word
The Last Word-Three Big Predictions
Legal Disclaimer

Note: Product cover images may vary from those shown
3 of 3

Loading
LOADING...

4 of 3
Note: Product cover images may vary from those shown
Adroll
adroll