An End User Perspective on Navigating Digital Transformation in Government, Global, 2017

  • ID: 4431567
  • Report
  • Region: Global
  • 33 Pages
  • Frost & Sullivan
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Gain a Competitive Advantage Using Insights from IT Buyers

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Government, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

The research aims to:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Government, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. Frost & Sullivan aims to: -Understand the IT-related challenges organizations face today -Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce -Assess the current and future use of business communications technologies -Evaluate factors that drive investments in communications technologies -Gauge IT and communications trends -Appraise available IT budgets.

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1. Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • Navigating Digital Transformation-Respondent IT Decision Maker Profile: Government, Global, 2017

2. Summary of Key Findings

3. Perceptions of IT Solutions

  • Navigating Digital Transformation-IT & Communications Investments Today: Government, Global, 2017
  • Navigating Digital Transformation-Top Challenges for IT: Government, Global, 2017
  • Navigating Digital Transformation-Top Drivers for IT Investment Over Next 2 Years: Government, Global, 2017 to 2019
  • Navigating Digital Transformation-Top Technologies to Impact Revenue Growth: Government, Global, 2017
  • Navigating Digital Transformation-Top Technologies to Impact Cost Reduction Efforts: Government, Global, 2017
  • Navigating Digital Transformation-Top Security Concerns Regarding IT: Government, Global, 2017

4. Digital Transformation-IT Budgets and Plans for Investments

  • Navigating Digital Transformation-Budget Change Expectations: Government, Global, 2018
  • Navigating Digital Transformation-Plans for Investment Over Next Two Years: Government, Global, 2017
  • Navigating Digital Transformation-Critical Investments for Digital Transformation Over Next Five Years: Government, Global, 2017

5. Digital Transformation-Strategic Imperatives

  • Strategic Imperatives for Success and Growth

6. The Last Word

  • The Last Word-Three Big Predictions
  • Legal Disclaimer
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