This workshop covers those non-verbal elements you need to boost your communication success.
- Ways to understand other peoples body language
- How to use body language positively to improve communication
- Techniques to quickly build rapport
- Understand the Four Behavioural Styles to be able to tailor your communication for maximum effect with each Style
- Simple but powerful ways to relax quickly in pressured situations.
10:00 - 10:45 What is NVC & why is it important?
- Positive & negative body language
- Positive & negative vocals
11:00 - 12:00 The 4 Social Styles & questionnaire
- Social Styles strengths & weaknesses
- Interaction & dynamics of the 4 Styles
- How to relax quickly at work
13:30 - 15:00 Creating rapport verbally & non-verbally
- Building rapport through language
- The 3 Representational Systems & questionnaire
- Using body language to build rapport
15:15 - 16:00 Understanding other peoples body language
- Using body language at work
Manchester, Cheadle House
Cheadle Royal Business Park