Telecoms Services Forecast for Small and Medium-Sized Enterprises: Developed Asia–Pacific 2017–2022

  • ID: 4433455
  • Report
  • 22 pages
  • Analysys Mason Group
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"Operators' revenue from SMEs in developed Asia–Pacific will stabilise as mobile data continues to dominate the market, offsetting revenue decline in other legacy services."

This report provides an outlook on the telecoms services market to small and medium-sized enterprises (SMEs) in developed Asia–Pacific (DVAP), including country views for Australia and Japan. It provides forecasts for fixed and mobile voice and data network services, as well as other business services, including security and cloud services.

This report provides:

  • forecasts for operator services to SMEs
  • an estimate of the total market for new business services and the share that operators may achieve for each service
  • quantification of revenue, connections or users, and ARPU for each service and each SME segment (micro, small and medium)
  • demographic data on the number of employees, enterprises and sites within each segment
  • data for the region as a whole and for two countries
  • individual profiles for Australia and Japan.

Coverage

Geographical coverage

Regions modelled
Developed Asia–Pacific

Countries modelled individually
Australia
Japan

Enterprise size

Segments
Micro (0–9 employees)
Small (10–49 employees)
Medium (50–249 employees)

Services

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Who Should Read this Report

  • Telecoms operators that want to identify key areas for revenue growth, both in terms of SME segments and individual services.
  • Vendors that are considering targeting the SME market.
  • Third-party service providers seeking collaborative relations with Operators.
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Chapter No:
6. Executive summary
7. Executive summary: Operators' overall revenue from SMEs will be stable as revenue from data connectivity and other business services grows
8. Regional forecasts
9. Operators' revenue form SMEs will stabilise as mobile data continues to dominate the market, offsetting revenue decline in other legacy services
10. All SME segments will deliver revenue growth, driven by an increase in mobile data and other business services
11. Handset data will dominate mobile services revenue as smatphones become increasingly ubiquitous for enterprise use
12. Operators' revenue from fixed data services in DVAP will remain stable, while revenue form voice services continues to decline
13. The broadband market among SMEs is already saturated, but there will be a gradual shift towards fibre connections
14. The market for other business services will continue to grow, offering operators an opportunity to gain a share of new revenue
15. Key other business services for operators include security, co-location and hosting, and enterprise mobility
16. country-level forecasts
17. Australia: Growth in mobile data and new business services will only partially offset revenue decline form legacy voice services
18. Japan: Operator revenue will stabilise as mobile data continues to dominate the market, offsetting revenue decline in other services
19. Forecast methodology and assumptions:
20. Forecast methodology and assumptions: Presentation of results
21. Forecast methodology and assumptions: Market definition
22. Forecast methodology and assumptions: Modelling approach
23. Forecast methodology and assumptions: Mobile services
24. Forecast methodology and assumptions: Fixed services [1]
25. Forecast methodology and assumptions: Fixed services [2]
26. Forecast methodology and assumptions: Other business services [1]
27. Forecast methodology and assumptions: Other business services [2]
28. Forecast methodology and assumptions: Geographical region
29. About the author

List of figures
Figure 1: Telecoms operators' retail revenue from SMEs by service type, developed Asia-Pacific, 2013-2022
Figure 2: Connections for SEMEs and CAGRs by type of connection, developed Asia-Pacific, 2017-2022
Figure 3: Percentages of retail revenue, total employees2 and total enterprises by enterprise size, developed Asia-Pacific
Figure 4: Percentage of telecoms operators' retail revenue from SMEs in 2017 and CAGR for 2017-2022 by service type, developed Asia-Pacific
Figure 5: Telecoms operators' retail revenue form SMEs by service type, developed Asia-Pacific
Figure 6: Percentages of business site, total employees and total enterprises by enterprise size, developed Asia-Pacific
Figure 7: Telecoms operators' retail revenue from SMEs by service type ad enterprise size in 2017 and 2022, and CAGRs for 2017-2022, developed Asia-Pacific
Figure 8: Percentages of mobile service retail revenue and total employees by enterprise size, developed Asia-Pacific, 2017
Figure 9: Mobile service retail revenue and connections for SMEs, developed Asia-Pacific, 2013-2022
Figure 10: Percentages of fixed service retail revenue and total business sites by enterprise size, developed Asia-Pacific, 2017
Figure 11: Fixed service retail revenue and connections for SMEs, developed Asia-Pacific, 2013-2022
Figure 12: Number of SME fixed broadband connections by type of connection, developed Asia-Pacific, 2013-2022
Figure 13: Percentage of SME dedicated connections by connection speed, developed Asia-Pacific, 2013-2022
Figure 14: Percentages of total employees1 in 2017 and other business services retail revenue in 2017 and 2022 by enterprise size, developed Asia-Pacific
Figure 15: Retail revenue form SMEs' other business services by service type, developed Asia-Pacific, 2013-2022
Figure 16: Other business services retail revenue form SMEs by service type and provider and operators' share of this revenue by service type, developed Asia-Pacific, 2022
Figure 17: Telecoms operators' retail revenue form SMEs by service type, Australia, 2013-2022
Figure 18: Connections for SMEs and CAGRs by type of connection, Australia, 2017-2022
Figure 19: Percentages of retail revenue, total employees and total enterprises by enterprise size, Australia, 2017
Figure 20: Telecoms operators' retail revenue form SMEs by service type, japan, 2013-2022
Figure 21: Connections for SMEs and CAGRs by type of connection, Japan, 2017-2022
Figure 22: Percentages of retail revenue, total employees and total enterprises by enterprise size, Japan, 2017
Figure 23: Percentage of total SMEs, employees and business sites by enterprise size, developed Asia-Pacific, 2017
Figure 24: Diagram of the forecast modelling approach
Figure 25: Definitions and key drivers for mobile services
Figure 26a: Definitions and key drivers for fixed services
Figure 26b: Definitions and key drivers for fixed services
Figure 27a: Definitions and key drivers for other business services
Figure 27b: Defenitions and key drivers for other business services
Figure 28: Regional breakdown used in this report

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