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Global Service Fulfillment - Procurement Market Intelligence Report - Product Image

Global Service Fulfillment - Procurement Market Intelligence Report

  • ID: 4433695
  • Report
  • Region: Global
  • 109 pages
  • SpendEdge
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FEATURED COMPANIES

  • Accenture
  • HP
  • Huawei
  • IBM
  • Nokia
  • Oracle
  • MORE

About the Service Fulfillment Market
Service fulfillment refers to a set of tools that facilitate management of network infrastructure life cycle across stages, such as service order management, activation and provisioning, inventory management, and network management. CSPs are predominantly leveraging network infrastructure (as a functional platform) to transmit information electronically between the sender and receiver across the telecommunication and internet service channels. However, the exponential rise in information that is being transmitted through the communication network leads to congestion of the networks. This minimizes the efficiency of telecom service providers in terms of transmitting information, thus leading to potential loss of business. Hence, service fulfillment is predominantly used to optimize the efficiency of CSPs, decrease the market implementation time, reduce lag across various communication channels, optimize cost (especially operational cost of CSPs and networks), and increase level of automation in a network. The category spend momentum is attributed to the popularity of portable Internet-enabled devices such as smartphones, laptops, and tablets. Usage of these devices entails better Internet connectivity which is driving the category demand during the forecast period.

Covered in this report
The report provides actionable insights to improve source-to-contract cycle performance in the Global Service Fulfillment Market. It helps sourcing professionals formulate better category strategies, enhance savings, understand supplier and market challenges, and implement sourcing best practices.

The report, Global Service Fulfillment Market, provides up-to-date information about market shifts and potential risks, as well as in-depth knowledge of products and services, which can help in planning and in executing category management activities. It focuses on the cost-saving aspects of procurement and on providing insights that can lead to optimization of category spend.

Category drivers

  • This rise in smartphone penetration
  • For a full, detailed list, view the report

Category management strategy

  • Engaging with service providers with a strong innovation capability
  • For a full, detailed list, view the report

Procurement best practices

  • Engage with service providers capable of offering fully automated fulfillment solutions
  • For a full, detailed list, view the report

Key questions answered in this report

  • What are the market dynamics?
  • What are the key market trends?
  • What are the category growth drivers?
  • What are the constraints on category growth?
  • Who are the suppliers in this market?
  • What are the demand-supply shifts?
  • What are the major category requirements?
  • What are the procurement best practices in this market?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Accenture
  • HP
  • Huawei
  • IBM
  • Nokia
  • Oracle
  • MORE

PART 01: Executive Summary

PART 02: Market Insights
Global category spend
Category spend growth
Spend segmentation by region
Regional spend dynamics
Regional influence on global spend
Regional spend opportunity for suppliers

PART 03: Category Pricing Insights
Pricing outlook
Supplier cost structure
Outlook for input costs
Total cost of ownership analysis
Overview of pricing models
Comparison of pricing models
Supply chain margins
Cost drivers impacting pricing
Volume drivers impacting pricing

PART 04: Cost-Saving Opportunities
Supplier-side levers
Buyer-side levers
Quantifying cost-saving opportunities
Quantifying cost savings by negotiation strategies

PART 05: Best Practices
Innovation and success stories
Procurement excellence best practices
Procurement best practices
Sustainability practices

PART 06: Category Ecosystem
Market favorability index for suppliers
Competitiveness index for suppliers
Buyer power
Supplier power
Threat of new entrants
Threat of substitutes
Buyer ecosystem
Supplier ecosystem

PART 07: Category Management Strategy
Category management objectives
Supplier and buyer KPIs
Outsourcing category management activities
Risk management

PART 08: Category Management Enablers
Procurement organization
Category enablers

PART 09: Suppliers Selection
RFx essentials
Supplier selection criteria
Service Level Agreement
Incumbent supplier evaluation metrics

PART 10: Suppliers Under Coverage
Overview
Supplier positioning
Profile: IBM
Profile: Oracle
Profile: Accenture
Profile: Huawei
Profile: Nokia
Profile: HP

PART 11: US Market Insights
Category spend in the US
Price outlook
Supplier cost structure in the US
Margins of suppliers in the US
Category cost drivers
Category volume drivers
Overview of best practices in the US
Procurement best practices in the US
US supply market overview
Supplier positioning for the US
Regional category risks

PART 12: Category Definition
Category hierarchy
Category scope
Category map

PART 13: Appendix
List of abbreviations
Key notes

List of Exhibits
Global category spend (2018-2023)
Category spend growth (2018-2023)
Regional spend dynamics
Regional spend dynamics
Comparison of category maturity across regions
Regional spend opportunity for suppliers (2018-2023)
Category pricing dynamics
Supplier cost breakup
Input cost dynamics
Total cost of ownership model
Benefit comparison of pricing models
Pricing models – comparison matrix
Supplier margin analysis
Margin analysis across supply chain
Cost drivers
Volume drivers
Cost-saving opportunities: Supply-side levers
Cost-saving opportunities: Demand-side levers
Cost-saving opportunity matrix
Negotiation grid
Innovation and success stories
Procurement excellence summary: Impact on the category
Supplier relationship management metrics
Strategic sourcing and category management metrics
Technology-facilitated procurement metrics
Procurement best practices dashboard
Sustainability practices: Impact on the category
Sustainability best practices
Market environment score
Market competitiveness score
Buyer power score
Supplier power score
Ease of market entry score
Ease of substitution score
Buyer ecosystem: Outlook
Supplier ecosystem: Outlook
Ecosystem disruption threats
Key category management objectives
Supplier KPI dashboard: Importance for the category
Buyer KPI dashboard: Importance for the category
Category management enablers
Risk management matrix
Category enablers: Procurement model
Category enablers: Technology
RFx questions
Phase I RFI considerations
SLA terms
Supplier performance benchmarking criteria
Supplier operational capability matrix
Supplier positioning matrix
IBM – Key information dashboard
Oracle – Key information dashboard
Accenture – Key information dashboard
Huawei – Key information dashboard
Nokia – Key information dashboard
HP – Key information dashboard
US category spend (2018-2023)
Category pricing dynamics
Supplier cost breakup
Supplier margin analysis
Margin analysis across supply chain
Cost drivers
Volume drivers
Procurement excellence summary: Impact on the category
Supplier relationship management
Strategic sourcing and category management
Technology-facilitated procurement
Procurement best practices dashboard
Supplier operational capability matrix
Supplier positioning matrix
Risk management matrix
Category definition
Category nuances
Importance of category relative to other categories

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FEATURED COMPANIES

  • Accenture
  • HP
  • Huawei
  • IBM
  • Nokia
  • Oracle
  • MORE
The Author Announces the Publication of its Procurement Research Report – Global Service Fulfillment - Procurement Market Intelligence Report 2017-2021.

The author recognizes the following companies as the key suppliers in the Global Service Fulfillment - Procurement Market Intelligence Report: IBM, Huawei Technology, Hewlett Packard, AMDOCS, and Oracle.

Commenting on the report, an analyst said: “One of the procurement best practices for buyers is to ensure that service providers offer seamless migration from legacy systems to new service fulfillment solutions to optimize business and agility of their operations.”

According to the report, one of the key growth contributors for the global service fulfillment market is the robustness of communication networks and overall reliability and security across the telecom industry have been a major point of focus for the telecommunications industry.

Further, the report states that major procurement challenge experienced by the buyers is the lack of centralized view for service fulfillment request across organizations. Buyers have different service fulfillment request across domains to which resources are dynamically allocated.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains actionable insights to improve source-to-contract cycle performance in addition to a PESTLE analysis.
Note: Product cover images may vary from those shown
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  • IBM
  • Oracle
  • Accenture
  • Huawei
  • Nokia
  • HP
Note: Product cover images may vary from those shown
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