An End User Perspective on Navigating Digital Transformation in Retail, Global, 2017

  • ID: 4434986
  • Report
  • Region: Global
  • 39 Pages
  • Frost & Sullivan
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Gain a Competitive Advantage Using Insights from IT Buyers

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Retail, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

The report aims to:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets
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1. Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • Navigating Digital Transformation-Respondent IT Decision Maker Profile, Retail, Global, 2017

2. Summary of Key Findings

  • Summary of Key Findings

3. Perceptions of IT Solutions

  • Navigating Digital Transformation-IT & Communications Investments Today, Retail, Global, 2017
  • Navigating Digital Transformation-Top Challenges for IT, Retail, Global, 2017
  • Navigating Digital Transformation-Top Drivers for IT Investment Over Next 2 Years, Retail, Global, 2017 to 2019
  • Navigating Digital Transformation-Top Technologies to Impact Revenue Growth, Retail, Global, 2017
  • Navigating Digital Transformation-Top Technologies to Impact Cost Reduction Efforts, Retail, Global, 2017
  • Navigating Digital Transformation-Top Security Concerns Regarding IT, Retail, Global, 2017

4. Digital Transformation-Technology Trends

  • Navigating Digital Transformation-Top Benefits of IoT Investments, Retail, Global, 2017
  • Navigating Digital Transformation-Benefits of Cloud for IT and Communications Solutions, Retail, Global, 2017
  • Navigating Digital Transformation-Percent of Mobile Devices Used for Job Functions, Retail, Global, 2017
  • Navigating Digital Transformation-Benefits of Social Media, Retail, Global, 2017

5. Digital Transformation-IT Budgets and Plans for Investments

  • Navigating Digital Transformation-Budget Change Expectations, Retail, Global, 2018
  • Navigating Digital Transformation-Plans for Investment Over Next Two Years, Retail, Global, 2017 to 2019
  • Navigating Digital Transformation-Critical Investments for Digital Transformation Over next Five Years, Retail, Global, 2017 to 2022

6. Digital Transformation-Strategic Imperatives

  • Strategic Imperatives for Success and Growth

7. The Last Word

  • The Last Word-Three Big Predictions
  • Legal Disclaimer
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