In this rapidly changing business world, decision making and execution needs to be done at a fast pace. Enterprises cannot afford to delay on the process due to communication gap as businesses need to be connected round-the-clock, throughout the year. Hence, an arrangement needs to be made by companies that would empower them with the “instant connect” facility and cutting down on the turnaround time. To address such a specific yet important need of enterprises, we believe a right set of Unified Communications and Collaboration services within the IT infrastructure of enterprises would be helpful.
The market research study titled Unified Communications Applications and Services - CY 2016, analyzes the state of the Unified Communications market during CY 2016. The research team has followed a well-tested research methodology that is a mix of primary and secondary research with a deep dive into the internal knowledge repository. Before making sense of the collected data, each data point is being analyzed through a proprietary analytical tool and vetting is done against the local market trends while speaking with industry leaders, vendors and service providers.
The market research starts with categorically defining the Unified Communications Applications and Services market - the elements that are being included for a better scope clarification. The market/technology trends are being identified that have started to impact the growth of UC in India. Subsequently, we draw the impact of each driver and restraint in the market that is supposed to affect market growth in short, medium and long time.
The consumers of the report - corporate decision makers, strategy heads, product heads, executive management leaders, etc. - would be able to get a fair idea of the UC market and may think to re-strategize, re-engineer or re-structure their offerings in the market. We believe the market growth for hosted/cloud based services would be faster than the on-premise model in the years to come.
Key Issues Addressed:
- What is the state of the Unified Communications (UC) market in India for CY 2016?
- What are the key Market Drivers and Restraints for UC in India and how are they expected to impact growth in the next 7 years?
- What is the actual market revenue for UC in India by end of CY 2016?
- Who are the key players for UC Applications and UC Services across each sub-segment? What are their current market shares?
- Market revenue/share analysis by sub-segments, industry verticals and horizontals.
- What are the Product & Solution launches from prominent companies in H2 CY 2016?
- A quick view on the customer insights in India.
1. EXECUTIVE SUMMARY
- Key Findings
2. RESEARCH METHODOLOGY
3. MARKET SEGMENTATION AND DEFINITIONS
- Unified Communications Segmentation
- Definitions - UC Applications
- Definitions - UC Applications: Video Conferencing Infrastructure
- Definitions - UC Applications: Video Conferencing Endpoints
- Definitions - UC Services: Audio Conferencing Services
- Definitions - UC Services: Hosted/Managed Video Conferencing Services
- Definitions - UC Services: Web Conferencing Services
- Definitions - UC Services
- Notes and Assumptions
- UC Product And Services Stack Scope
4. INTRODUCTION TO THE INDIAN UNIFIED COMMUNICATIONS APPLICATIONS AND UC-AS-A-SERVICE (UCAAS) MARKET - MARKET TRENDS
- Unified Communications Applications Trend in India
- UCaaS Trends in India
5. DRIVERS AND RESTRAINTS
- Market Drivers
- Drivers Explained
- Market Restraints
- Restraints Explained
6. OVERALL MARKET HIGHLIGHTS - UC APPLICATIONS VERSUS UC SERVICES
- Market Metrics - Understanding the State of the UC Market in India
- Segment Share Analysis
- UC Applications Segmentation Analysis
- UC Services Segmentation Analysis
- Revenue Segmentation Analysis
- Vertical Analysis - UC Applications
- Vertical Analysis - UC Services
- Horizontal Analysis
7. MARKET SHARE ANALYSIS BY PARTICIPANTS
- UC Applications Market - Overall Market Share Analysis
- UC Applications Market - Market Developments by Leading UC Vendors in CY 2016
- UC Applications Market - Market Share Analysis by Segments
- UC Applications Market - Market Share Analysis by Segments Discussion
- UC Services Market - Overall Market Share Analysis
- UC Services Market - Market Developments by Leading UC Service Providers in CY 2016
- UC Services Market - Market Share Analysis by Segments
- UC Services Market - Market Share Analysis by Segments Discussion
8. PRODUCT LAUNCHES AND UPDATES - CY 2016
- Avaya - Product and Solution Launches
- Cisco and Microsoft - Product and Solution Launches
- Facebook and Amazon - The New Entrants in the Global UC Market
- Growth Opportunities for UC Applications Vendors and Service Providers
9. CUSTOMER INSIGHTS
- On-premise vs UCaaS - Making the Right Decision
- Standalone or Integrated Solutions - What’s in Demand
10. GROWTH OPPORTUNITIES AND COMPANIES TO ACTION
- Growth Opportunity 1: BYOD and Mobility
- Growth Opportunity 2: Virtualization
- Growth Opportunity 3: SIP Trunking
- Strategic Imperatives for UC Vendors and Providers
11. THE LAST WORD
- The Last Word - 3 Big Predictions
- Legal Disclaimer
A selection of companies mentioned in this report includes: