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Technology Needs of Today’s SMBs

  • ID: 4462908
  • Report
  • February 2018
  • Region: Global
  • 42 Pages
  • Parks Associates
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Success as a small business is increasingly dependent upon technologies and services that can drive improved efficiency, productivity, and communication. This report examines the continued evolution of connected devices and cloud-based services and how they are enabling SMBs in new ways. The report identifies key vendors of these technologies and discusses partnerships and business models. It also includes a five-year forecast for the industry.

Note: Product cover images may vary from those shown
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1.0 Report Summary
1.1 Purpose of Report
1.2 Scope of Report
1.3 Research Approach/Sources

2.0 The SMB Market

3.0 Service Opportunities

4.0 IT Support and Managed Services
4.1 IT Services and Artificial Intelligence
4.2 Business Model Innovation

5.0 Cloud Computing

6.0 Network Security

7.0 IoT Products and Services
7.1 Adoption of Smart Devices
7.2 Market Dynamics
7.3 Smart Home Devices and Data Generation

8.0 Forecast
8.1 Forecast Methodology
8.2 Forecast
8.2.1 Computer and Network Setup
8.2.2 One-Time Support Services
8.2.3 Support Subscriptions
8.2.4 Cloud Storage/Backup

9.0 Implications and Recommendations

10.0 Appendix
10.1 Glossary
10.2 Index

List of Figures:

  • U.S. Small Businesses by Firm Size
  • Small Business Industry Classification
  • Computer Problems Experienced by SMBs
  • Mobile Devices Problems Experienced by SMBs
  • Server Problems Experienced
  • Adoption of IT Software or Services by Company Size
  • Number of IT Service Professionals Employed
  • IT Support Service Business Models
  • Subscription of IT Software or Services
  • Adoption of IT Software or Services by Company Size
  • Security or Energy Devices Installed by SMBs
  • Smart Devices Used by Company Size
  • IoT Device Interest by SMBs
  • The Shift from Traditional to IoT
  • Smart Home Device Data Potential
  • Forecast Methodology Computer and Network Setup
  • Annual Revenue: Computer and Network Setup
  • Forecast Methodology of One-Time Support Revenue
  • Annual Revenue for One-Time Support Services
  • Forecast Methodology Support Subscription Revenue
  • Annual Revenue of Support Subscriptions
  • Forecast Methodology of Cloud Storage/Backup
  • Total Annual Revenue Forecast of Cloud Storage/Backup
Note: Product cover images may vary from those shown
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