ITIL® Foundation Certification Training

  • ID: 4471147
  • Training
  • 4 Days
  • KnowledgeHut Solutions
  • Training Dates: June 9-17, 2018
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In these volatile markets, industries need to adopt best practices for process management, in order to ensure that they stay ahead of the competition and generate profits. The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs. The course provider brings you a course on ITIL® Foundation that introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. With ample exercises, mock tests and a comprehensive courseware, you will be thoroughly prepared to attempt the ITIL® Foundation certification and implement the principles to meet real-world challenges. Note that the course provider is an Accredited Training Organization(ATO) of PEOPLECERT and a Certified Partner of Axelos for ITIL® Trainings.

The ITIL® Foundation online training programme trains candidates to communicate effectively in their companies as well as with customers and decreases response time. The course provides online classes in the subject that are conducted by the course provider's highly trained faculty. The E-learning program is well structured and keeps you ahead of your competitors..

The ITIL® credit system maps out the route to achieving the ITIL® Expert certification.


There are no prerequisites for taking this course.


In order to become an ITIL® Foundation certified professional, one has to appear for the one hour online ITIL® Foundation certification examination that is held on the last day of the training.

The Exam:

This is a one hour online examination comprising of 40 questions. Participants have to score 26 marks (65%) to attain the certification. Candidates will be awarded 2 credits for the same. This is a closed book exam, and electronic devices are not allowed.
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2pm-6pm GMT
  • Service Management as a Practice
  • Service Lifecycle
  • Key Principles and Models
  • Generic Concepts, Processes, Functions & Roles
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Management
  • Technology and Architecture
  • Qualification Scheme
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Sam Elgawady - ITIL
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IT professionals, business managers, business process owners, project managers, students and individuals who have a keen interest in IT Services Management can attend this course. The ITIL® Foundation certification is a prerequisite for the Practitioner’s Certificate and the Manager’s Certificate in IT Service Management.
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