Telecoms Services for Enterprises: New Zealand Forecast 2017-2022

  • ID: 4479359
  • Report
  • Region: New Zealand
  • 17 pages
  • Analysys Mason Group
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Growth in Data Connectivity and ICT Services will be Key to Sustaining Enterprise Revenue for Operators in New Zealand

This report provides an outlook on the telecoms and ICT services market in New Zealand for small- and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as other business services including security and cloud-related services.

This report provides:

  • forecasts for operator services to SMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services, and other business services such as security and cloud-related services
  • an estimate of the total market for new business services and the likely share achievable by operators for each service
  • quantification of revenue, connections or users, and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment.

Enterprise size

Segments

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

Services

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management
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Chapter No.

5. Executive summary
6. Executive summary: Operator enterprise revenue will remain stable through to 2022, and will shift away from legacy services
7. Forecast results
8. Operator enterprise revenue will be sustained, as growth in mobile data and other business services will be offset by a decline in legacy services
9. The impact of growth in other business services will be most significant for medium and large enterprises
10. Mobile services revenue will remain dominated by data, with IoT services also experiencing revenue growth
11. Operator revenue from fixed services will gradually decline, driven by a continued erosion of voice and narrowband revenue
12. Enterprises will migrate to higher bandwidth services for both broadband and dedicated connections
13. The market for other business services will continue to grow at a steady rate, offering operators the opportunity to gain a share of new revenue
14. Key other business services for operators in New Zealand include security, co-location and hosting, and unified communications
15. Operator product offerings
16. Forecast methodology and assumptions
17. Forecast methodology and assumptions: Presentation of results
18. Forecast methodology and assumptions: Market definition
19. Forecast methodology and assumptions: Modelling approach
20. Forecast methodology and assumptions: Mobile services
21. Forecast methodology and assumptions: Fixed services [1]
22. Forecast methodology and assumptions: Fixed services [2]
23. Forecast methodology and assumptions: Other business services [1]
24. Forecast methodology and assumptions: Other business services [2]
25. About the authors

List of Figures:
Figure 1: Change in telecoms operator retail revenue from enterprises by service type, New Zealand, 2017–2022
Figure 2: Connections for enterprises and CAGRs by type of connection, New Zealand, 2017–2022
Figure 3: Telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017–2022 by enterprise size, New Zealand, 2017
Figure 4: Telecoms operator retail revenue from enterprises by service type, New Zealand, 2013–2022
Figure 5: Percentage of telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017–2022 by service type, New Zealand
Figure 6: Percentages of total employees, business sites and enterprises by enterprise size, New Zealand, 2017
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, New Zealand, 2017 and 2022
Figure 8: Average monthly spend per employee on mobile services (excluding IoT) by enterprise size, New Zealand, 2017
Figure 9: Telecoms operator mobile service retail revenue and connections for enterprises, New Zealand, 2013–2022
Figure 10: Average monthly spend per site on fixed services (excluding IoT and pay TV) by enterprise size, New Zealand, 2017
Figure 11: Telecoms operator fixed service retail revenue and connections for enterprises, New Zealand, 2013–2022
Figure 12: Number of enterprise fixed broadband and dedicated connections by type of connection, New Zealand, 2013–2022
Figure 13: Average monthly spend per employee on other business services by enterprise size, New Zealand, 2017 and 2022
Figure 14: Whole market other business services retail revenue from enterprises by service type, New Zealand, 2013–2022
Figure 15: Other business services retail revenue from enterprises by service type and provider, and operators’ share of this revenue by service type, New Zealand, 2022
Figure 16: Major operators and service providers serving the enterprise market in New Zealand
Figure 17: Percentage of enterprises, employees and business sites by enterprise size, New Zealand, 2017
Figure 18: Diagram of the forecast modelling approach
Figure 19: Definitions and key drivers for mobile services
Figure 20a: Definitions and key drivers for fixed services
Figure 20b: Definitions and key drivers for fixed services
Figure 21a: Definitions and key drivers for other business services
Figure 21b: Definitions and key drivers for other business services

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