LAMEA Speech Analytics Market Analysis (2017-2023)

  • ID: 4480879
  • Report
  • 134 pages
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
The Latin America, Middle East and Africa Speech Analytics Market is expected to witness market growth of 21% CAGR during the forecast period (2017 - 2023). Speech analytics is used in identifying patterns and trends from the historical and real-time customer data and devise retention strategies and as a result, limit customer churning. This would help companies to enhance customer experience. Interest in developing technology dealing in transcription and analysis of customer and organizational media has been quite prevalent, and it is geared towards building a support system to make informed decisions with the help of text and speech intelligence.

Based on Component, the market report segments the market into Solution and Services. Solution type includes Speech Engine, Indexing, Analysis, & Query Tools, and Reporting & Visualization Tools. The Services type includes Professional and Managed Services.Based on Application, the Speech Analytics market segments the market into Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence, and Others. Based on Organization Size, the Speech Analytics market segments the market into Small & Medium Enterprises and Large Enterprises. Based on Deployment Type, the market report segments the market into Cloud and On-Premise. Based on Vertical, the market report segments the market into BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality, and Others. Based on Countries, the Speech Analytics market segments the market into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.

The market research report covers the competition analysis of key stake holders of the Latin America, Middle East and Africa Speech Analytics Market. Key companies profiled in the report include Verint Systems, NICE Ltd., CallMiner, Avaya, Hewlett Packard Enterprise (HPE) Company, VOCI Technologies, Zoom International, Clarabridge, Almawave, and Calabrio, Inc.
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Latin America, Middle East and Africa Speech Analytics Market, by Component
1.4.2 Latin America, Middle East and Africa Speech Analytics Market, by Application
1.4.3 Latin America, Middle East and Africa Speech Analytics Market, by Deployment Type
1.4.4 Latin America, Middle East and Africa Speech Analytics Market, by Deployment Type
1.4.5 Latin America, Middle East and Africa Speech Analytics Market, by Vertical
1.4.6 Latin America, Middle East and Africa Speech Analytics Market, by Country
1.5 Methodology for the research

2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component
2.1.1.2 Market By Application
2.1.1.3 Market By Deployment Type
2.1.1.4 Market By Organization Size
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints

3. LAMEA Speech Analytics Market
3.1 LAMEA Speech Analytics Market by Component
3.1.1 LAMEA Speech Analytics Solution Market by Country
3.1.2 LAMEA Speech Analytics Market by Solution Type
3.1.2.1 LAMEA Speech Engine Solution Market by Country
3.1.2.2 LAMEA Indexing, Analysis, & Query Tools Market by Country
3.1.2.3 LAMEA Reporting & Visualization Tools Market by Country
3.1.3 LAMEA Speech Analytics Services Market by Country
3.1.4 LAMEA Speech Analytics Market by Service Type
3.1.4.1 LAMEA Speech Analytics Professional Services Market by Country
3.1.4.2 LAMEA Speech Analytics Managed Services Market by Country

4. LAMEA Speech Analytics Market by Application
4.1 Introduction
4.1.1 LAMEA Customer Experience Management Speech Analytics Market by Country
4.1.2 LAMEA Agent Performance Monitoring Speech Analytics Market by Country
4.1.3 LAMEA Sales Performance Management Speech Analytics Market by Country
4.1.4 LAMEA Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
4.1.5 LAMEA Others Speech Analytics Market by Country

5. LAMEA Speech Analytics Market by Organization Size
5.1 Introduction
5.1.1 LAMEA Small & Medium Enterprises Speech Analytics Market by Country
5.1.2 LAMEA Large Enterprises Speech Analytics Market by Country

6. LAMEA Speech Analytics Market by Deployment Type
6.1 Introduction
6.1.1 LAMEA Cloud Deployment Speech Analytics Market by Country
6.1.2 LAMEA On-Premise Deployment Speech Analytics Market by Country

7. LAMEA Speech Analytics Market by Vertical
7.1 Introduction
7.1.1 LAMEA Speech Analytics in BFSI Market by Country
7.1.2 LAMEA Speech Analytics in Government Market by Country
7.1.3 LAMEA Speech Analytics in Energy & Utilities Market by Country
7.1.4 LAMEA Speech Analytics in Healthcare Market by Country
7.1.5 LAMEA Speech Analytics in Media & Entertainment Market by Country
7.1.6 LAMEA Speech Analytics in Retail Market by Country
7.1.7 LAMEA Speech Analytics in Telecom & IT Market by Country
7.1.8 LAMEA Speech Analytics in Travel & Hospitality Market by Country
7.1.9 LAMEA Speech Analytics in Others Market by Country

8. LAMEA Speech Analytics Market by Country
8.1 Introduction
8.2 Brazil Speech Analytics Market
8.2.1 Brazil Speech Analytics Market by Component
8.2.1.1 Brazil Speech Analytics Market by Solution Type
8.2.1.2 Brazil Speech Analytics Market by Service Type
8.2.2 Brazil Speech Analytics Market by Application
8.2.3 Brazil Speech Analytics Market by Organization Size
8.2.4 Brazil Speech Analytics Market by Deployment Type
8.2.5 Brazil Speech Analytics Market by Vertical
8.3 Argentina Speech Analytics Market
8.3.1 Argentina Speech Analytics Market by Component
8.3.1.1 Argentina Speech Analytics Market by Solution Type
8.3.1.2 Argentina Speech Analytics Market by Service Type
8.3.2 Argentina Speech Analytics Market by Application
8.3.3 Argentina Speech Analytics Market by Organization Size
8.3.4 Argentina Speech Analytics Market by Deployment Type
8.3.5 Argentina Speech Analytics Market by Vertical
8.4 UAE Speech Analytics Market
8.4.1 UAE Speech Analytics Market by Component
8.4.1.1 UAE Speech Analytics Market by Solution Type
8.4.1.2 UAE Speech Analytics Market by Service Type
8.4.2 UAE Speech Analytics Market by Application
8.4.3 UAE Speech Analytics Market by Organization Size
8.4.4 UAE Speech Analytics Market by Deployment Type
8.4.5 UAE Speech Analytics Market by Vertical
8.5 Saudi Arabia Speech Analytics Market
8.5.1 Saudi Arabia Speech Analytics Market by Component
8.5.1.1 Saudi Arabia Speech Analytics Market by Solution Type
8.5.1.2 Saudi Arabia Speech Analytics Market by Service Type
8.5.2 Saudi Arabia Speech Analytics Market by Application
8.5.3 Saudi Arabia Speech Analytics Market by Organization Size
8.5.4 Saudi Arabia Speech Analytics Market by Deployment Type
8.5.5 Saudi Arabia Speech Analytics Market by Vertical
8.6 South Africa Speech Analytics Market
8.6.1 South Africa Speech Analytics Market by Component
8.6.1.1 South Africa Speech Analytics Market by Solution Type
8.6.1.2 South Africa Speech Analytics Market by Service Type
8.6.2 South Africa Speech Analytics Market by Application
8.6.3 South Africa Speech Analytics Market by Organization Size
8.6.4 South Africa Speech Analytics Market by Deployment Type
8.6.5 South Africa Speech Analytics Market by Vertical
8.7 Nigeria Speech Analytics Market
8.7.1 Nigeria Speech Analytics Market by Component
8.7.1.1 Nigeria Speech Analytics Market by Solution Type
8.7.1.2 Nigeria Speech Analytics Market by Service Type
8.7.2 Nigeria Speech Analytics Market by Application
8.7.3 Nigeria Speech Analytics Market by Organization Size
8.7.4 Nigeria Speech Analytics Market by Deployment Type
8.7.5 Nigeria Speech Analytics Market by Vertical
8.8 Rest of LAMEA Speech Analytics Market
8.8.1 Rest of LAMEA Speech Analytics Market by Component
8.8.1.1 Rest of LAMEA Speech Analytics Market by Solution Type
8.8.1.2 Rest of LAMEA Speech Analytics Market by Service Type
8.8.2 Rest of LAMEA Speech Analytics Market by Application
8.8.3 Rest of LAMEA Speech Analytics Market by Organization Size
8.8.4 Rest of LAMEA Speech Analytics Market by Deployment Type
8.8.5 Rest of LAMEA Speech Analytics Market by Vertical

9. Competitive Study
9.1 Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions

10. Company Profiles
10.1 Verint Systems Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Partnerships, Collaborations and Agreements
10.2 NICE Ltd.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Strategies at a Glance
10.2.5.1 Product Launch
10.2.5.2 Mergers & Acquisitions
10.3 Hewlett Packard Enterprise (HPE) Company
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 CallMiner
10.4.1 Company Overview
10.4.2 Strategies at a Glance
10.4.2.1 Product Launch
10.4.2.2 Partnerships, Collaborations and Agreements
10.5 Avaya
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Partnerships, Collaborations and Agreements
10.6 VOCI Technologies
10.6.1 Company Overview
10.6.2 Strategies at a Glance
10.6.2.1 Partnerships, Collaborations and Agreements
10.6.2.2 Product Launch
10.7 Clarabridge
10.7.1 Company Overview
10.8 Zoom International
10.8.1 Company Overview
10.9 Almawave
10.9.1 Company Overview
10.1 Calabrio, Inc.
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Product Launch
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  • Verint Systems
  • NICE Ltd.
  • CallMiner
  • Avaya
  • Hewlett Packard Enterprise (HPE) Company
  • VOCI Technologies
  • Zoom International
  • Clarabridge
  • Almawave
  • Calabrio, Inc.
Note: Product cover images may vary from those shown
5 of 4
Note: Product cover images may vary from those shown
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