Asia Pacific Speech Analytics Market Analysis (2017-2023)

  • ID: 4480880
  • Report
  • Region: Asia, Asia Pacific
  • 133 pages
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
The Asia Pacific Speech Analytics Market is expected to witness market growth of 19.1% CAGR during the forecast period (2017 - 2023). Asia Pacific (APAC) is the region with tremendous market opportunities and it is due to growing technology expenditures in major countries such as Australia, China, and India, and the demand for cost-effective analytical software and services among the Small and Medium-sized Enterprises (SMEs). The BFSI segment is witnessing massive transformation with increasing investments into data analysis. Companies operating in the BFSI segment are focusing on customer experience management to accelerate customer acquisition, improve business loyalty, and enhance customer retention ratio.

Based on Component, the market report segments the market into Solution and Services. Solution type includes Speech Engine, Indexing, Analysis, & Query Tools, and Reporting & Visualization Tools. The Services type includes Professional and Managed Services.Based on Application, the Speech Analytics market segments the market into Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence, and Others. Based on Organization Size, the Speech Analytics market segments the market into Small & Medium Enterprises and Large Enterprises. Based on Deployment Type, the market report segments the market into Cloud and On-Premise. Based on Vertical, the market report segments the market into BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality, and Others. Based on Countries, the Speech Analytics market segments the market into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

The market research report covers the competition analysis of key stake holders of the Asia Pacific Speech Analytics Market. Key companies profiled in the report include Verint Systems, NICE Ltd., CallMiner, Avaya, Hewlett Packard Enterprise (HPE) Company, VOCI Technologies, Zoom International, Clarabridge, Almawave, and Calabrio, Inc.
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Asia Pacific Speech Analytics Market, by Component
1.4.2 Asia Pacific Speech Analytics Market, by Application
1.4.3 Asia Pacific Speech Analytics Market, by Deployment Type
1.4.4 Asia Pacific Speech Analytics Market, by Deployment Type
1.4.5 Asia Pacific Speech Analytics Market, by Vertical
1.4.6 Asia Pacific Speech Analytics Market, by Country
1.5 Methodology for the research

2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component
2.1.1.2 Market By Application
2.1.1.3 Market By Deployment Type
2.1.1.4 Market By Organization Size
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints

3. Asia Pacific Speech Analytics Market
3.1 Asia Pacific Speech Analytics Market by Component
3.1.1 Asia Pacific Speech Analytics Solution Market by Country
3.1.2 Asia Pacific Speech Analytics Market by Solution Type
3.1.2.1 Asia Pacific Speech Engine Solution Market by Country
3.1.2.2 Asia Pacific Indexing, Analysis, & Query Tools Market by Country
3.1.2.3 Asia Pacific Reporting & Visualization Tools Market by Country
3.1.3 Asia Pacific Speech Analytics Services Market by Country
3.1.4 Asia Pacific Speech Analytics Market by Service Type
3.1.4.1 Asia Pacific Speech Analytics Professional Services Market by Country
3.1.4.2 Asia Pacific Speech Analytics Managed Services Market by Country

4. Asia Pacific Speech Analytics Market by Application
4.1 Introduction
4.1.1 Asia Pacific Customer Experience Management Speech Analytics Market by Country
4.1.2 Asia Pacific Agent Performance Monitoring Speech Analytics Market by Country
4.1.3 Asia Pacific Sales Performance Management Speech Analytics Market by Country
4.1.4 Asia Pacific Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
4.1.5 Asia Pacific Others Speech Analytics Market by Country

5. Asia Pacific Speech Analytics Market by Organization Size
5.1 Introduction
5.1.1 Asia Pacific Small & Medium Enterprises Speech Analytics Market by Country
5.1.2 Asia Pacific Large Enterprises Speech Analytics Market by Country

6. Asia Pacific Speech Analytics Market by Deployment Type
6.1 Introduction
6.1.1 Asia Pacific Cloud Deployment Speech Analytics Market by Country
6.1.2 Asia Pacific On-Premise Deployment Speech Analytics Market by Country

7. Asia Pacific Speech Analytics Market by Vertical
7.1 Introduction
7.1.1 Asia Pacific Speech Analytics in BFSI Market by Country
7.1.2 Asia Pacific Speech Analytics in Government Market by Country
7.1.3 Asia Pacific Speech Analytics in Energy & Utilities Market by Country
7.1.4 Asia Pacific Speech Analytics in Healthcare Market by Country
7.1.5 Asia Pacific Speech Analytics in Media & Entertainment Market by Country
7.1.6 Asia Pacific Speech Analytics in Retail Market by Country
7.1.7 Asia Pacific Speech Analytics in Telecom & IT Market by Country
7.1.8 Asia Pacific Speech Analytics in Travel & Hospitality Market by Country
7.1.9 Asia Pacific Speech Analytics in Others Market by Country

8. Asia Pacific Speech Analytics Market by Country
8.1 Introduction
8.2 China Speech Analytics Market
8.2.1 China Speech Analytics Market by Component
8.2.1.1 China Speech Analytics Market by Solution Type
8.2.1.2 China Speech Analytics Market by Service Type
8.2.2 China Speech Analytics Market by Application
8.2.3 China Speech Analytics Market by Organization Size
8.2.4 China Speech Analytics Market by Deployment Type
8.2.5 China Speech Analytics Market by Vertical
8.3 Japan Speech Analytics Market
8.3.1 Japan Speech Analytics Market by Component
8.3.1.1 Japan Speech Analytics Market by Solution Type
8.3.1.2 Japan Speech Analytics Market by Service Type
8.3.2 Japan Speech Analytics Market by Application
8.3.3 Japan Speech Analytics Market by Organization Size
8.3.4 Japan Speech Analytics Market by Deployment Type
8.3.5 Japan Speech Analytics Market by Vertical
8.4 India Speech Analytics Market
8.4.1 India Speech Analytics Market by Component
8.4.1.1 India Speech Analytics Market by Solution Type
8.4.1.2 India Speech Analytics Market by Service Type
8.4.2 India Speech Analytics Market by Application
8.4.3 India Speech Analytics Market by Organization Size
8.4.4 India Speech Analytics Market by Deployment Type
8.4.5 India Speech Analytics Market by Vertical
8.5 South Korea Speech Analytics Market
8.5.1 South Korea Speech Analytics Market by Component
8.5.1.1 South Korea Speech Analytics Market by Solution Type
8.5.1.2 South Korea Speech Analytics Market by Service Type
8.5.2 South Korea Speech Analytics Market by Application
8.5.3 South Korea Speech Analytics Market by Organization Size
8.5.4 South Korea Speech Analytics Market by Deployment Type
8.5.5 South Korea Speech Analytics Market by Vertical
8.6 Singapore Speech Analytics Market
8.6.1 Singapore Speech Analytics Market by Component
8.6.1.1 Singapore Speech Analytics Market by Solution Type
8.6.1.2 Singapore Speech Analytics Market by Service Type
8.6.2 Singapore Speech Analytics Market by Application
8.6.3 Singapore Speech Analytics Market by Organization Size
8.6.4 Singapore Speech Analytics Market by Deployment Type
8.6.5 Singapore Speech Analytics Market by Vertical
8.7 Malaysia Speech Analytics Market
8.7.1 Malaysia Speech Analytics Market by Component
8.7.1.1 Malaysia Speech Analytics Market by Solution Type
8.7.1.2 Malaysia Speech Analytics Market by Service Type
8.7.2 Malaysia Speech Analytics Market by Application
8.7.3 Malaysia Speech Analytics Market by Organization Size
8.7.4 Malaysia Speech Analytics Market by Deployment Type
8.7.5 Malaysia Speech Analytics Market by Vertical
8.8 Rest of Asia Pacific Speech Analytics Market
8.8.1 Rest of Asia Pacific Speech Analytics Market by Component
8.8.1.1 Rest of Asia Pacific Speech Analytics Market by Solution Type
8.8.1.2 Rest of Asia Pacific Speech Analytics Market by Service Type
8.8.2 Rest of Asia Pacific Speech Analytics Market by Application
8.8.3 Rest of Asia Pacific Speech Analytics Market by Organization Size
8.8.4 Rest of Asia Pacific Speech Analytics Market by Deployment Type
8.8.5 Rest of Asia Pacific Speech Analytics Market by Vertical

9. Competitive Study
9.1 Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions

10. Company Profiles
10.1 Verint Systems Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Partnerships, Collaborations and Agreements
10.2 NICE Ltd.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Strategies at a Glance
10.2.5.1 Product Launch
10.2.5.2 Mergers & Acquisitions
10.3 Hewlett Packard Enterprise (HPE) Company
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 CallMiner
10.4.1 Company Overview
10.4.2 Strategies at a Glance
10.4.2.1 Product Launch
10.4.2.2 Partnerships, Collaborations and Agreements
10.5 Avaya
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Partnerships, Collaborations and Agreements
10.6 VOCI Technologies
10.6.1 Company Overview
10.6.2 Strategies at a Glance
10.6.2.1 Partnerships, Collaborations and Agreements
10.6.2.2 Product Launch
10.7 Clarabridge
10.7.1 Company Overview
10.8 Zoom International
10.8.1 Company Overview
10.9 Almawave
10.9.1 Company Overview
10.1 Calabrio, Inc.
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Product Launch
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  • Verint Systems
  • NICE Ltd.
  • CallMiner
  • Avaya
  • Hewlett Packard Enterprise (HPE) Company
  • VOCI Technologies
  • Zoom International
  • Clarabridge
  • Almawave
  • Calabrio, Inc.
Note: Product cover images may vary from those shown
5 of 4
Note: Product cover images may vary from those shown
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