Europe Speech Analytics Market Analysis (2017-2023)

  • ID: 4480881
  • Report
  • Region: Europe
  • 132 pages
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
The Europe Speech Analytics Market is expected to witness market growth of 16.1% CAGR during the forecast period (2017 - 2023). Speech analytics is conducted using specialized speech analytics software which has the capabilities to understand the spoken word of many dialects and translate the same into text format. The speech analytics market is growing due to increased prevalence of voice, interactions among consumers, while interacting with customer representatives to address service level related issues. Need for higher customer satisfaction levels, growing importance of real-time speech analytics, and demand for speech analytics solutions in the Business Process Outsourcing (BPO) sector would drive the growth of the market.

Based on Component, the market report segments the market into Solution and Services. Solution type includes Speech Engine, Indexing, Analysis, & Query Tools, and Reporting & Visualization Tools. The Services type includes Professional and Managed Services.Based on Application, the Speech Analytics market segments the market into Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence, and Others. Based on Organization Size, the Speech Analytics market segments the market into Small & Medium Enterprises and Large Enterprises. Based on Deployment Type, the market report segments the market into Cloud and On-Premise. Based on Vertical, the market report segments the market into BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality, and Others. Based on Countries, the Speech Analytics market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

The market research report covers the competition analysis of key stake holders of the Europe Speech Analytics Market. Key companies profiled in the report include Verint Systems, NICE Ltd., CallMiner, Avaya, Hewlett Packard Enterprise (HPE) Company, VOCI Technologies, Zoom International, Clarabridge, Almawave, and Calabrio, Inc.
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Speech Analytics Market, by Component
1.4.2 Europe Speech Analytics Market, by Application
1.4.3 Europe Speech Analytics Market, by Deployment Type
1.4.4 Europe Speech Analytics Market, by Deployment Type
1.4.5 Europe Speech Analytics Market, by Vertical
1.4.6 Europe Speech Analytics Market, by Country
1.5 Methodology for the research

2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component
2.1.1.2 Market By Application
2.1.1.3 Market By Deployment Type
2.1.1.4 Market By Organization Size
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints

3. Europe Speech Analytics Market
3.1 Europe Speech Analytics Market by Component
3.1.1 Europe Speech Analytics Solution Market by Country
3.1.2 Europe Speech Analytics Market by Solution Type
3.1.2.1 Europe Speech Engine Solution Market by Country
3.1.2.2 Europe Indexing, Analysis, & Query Tools Market by Country
3.1.2.3 Europe Reporting & Visualization Tools Market by Country
3.1.3 Europe Speech Analytics Services Market by Country
3.1.4 Europe Speech Analytics Market by Service Type
3.1.4.1 Europe Speech Analytics Professional Services Market by Country
3.1.4.2 Europe Speech Analytics Managed Services Market by Country

4. Europe Speech Analytics Market by Application
4.1 Introduction
4.1.1 Europe Customer Experience Management Speech Analytics Market by Country
4.1.2 Europe Agent Performance Monitoring Speech Analytics Market by Country
4.1.3 Europe Sales Performance Management Speech Analytics Market by Country
4.1.4 Europe Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
4.1.5 Europe Others Speech Analytics Market by Country

5. Europe Speech Analytics Market by Organization Size
5.1 Introduction
5.1.1 Europe Small & Medium Enterprises Speech Analytics Market by Country
5.1.2 Europe Large Enterprises Speech Analytics Market by Country

6. Europe Speech Analytics Market by Deployment Type
6.1 Introduction
6.1.1 Europe Cloud Deployment Speech Analytics Market by Country
6.1.2 Europe On-Premise Deployment Speech Analytics Market by Country

7. Europe Speech Analytics Market by Vertical
7.1 Introduction
7.1.1 Europe Speech Analytics in BFSI Market by Country
7.1.2 Europe Speech Analytics in Government Market by Country
7.1.3 Europe Speech Analytics in Energy & Utilities Market by Country
7.1.4 Europe Speech Analytics in Healthcare Market by Country
7.1.5 Europe Speech Analytics in Media & Entertainment Market by Country
7.1.6 Europe Speech Analytics in Retail Market by Country
7.1.7 Europe Speech Analytics in Telecom & IT Market by Country
7.1.8 Europe Speech Analytics in Travel & Hospitality Market by Country
7.1.9 Europe Speech Analytics in Others Market by Country

8. Europe Speech Analytics Market by Country
8.1 Introduction
8.2 Germany Speech Analytics Market
8.2.1 Germany Speech Analytics Market by Component
8.2.1.1 Germany Speech Analytics Market by Solution Type
8.2.1.2 Germany Speech Analytics Market by Service Type
8.2.2 Germany Speech Analytics Market by Application
8.2.3 Germany Speech Analytics Market by Organization Size
8.2.4 Germany Speech Analytics Market by Deployment Type
8.2.5 Germany Speech Analytics Market by Vertical
8.3 UK Speech Analytics Market
8.3.1 UK Speech Analytics Market by Component
8.3.1.1 UK Speech Analytics Market by Solution Type
8.3.1.2 UK Speech Analytics Market by Service Type
8.3.2 UK Speech Analytics Market by Application
8.3.3 UK Speech Analytics Market by Organization Size
8.3.4 UK Speech Analytics Market by Deployment Type
8.3.5 UK Speech Analytics Market by Vertical
8.4 France Speech Analytics Market
8.4.1 France Speech Analytics Market by Component
8.4.1.1 France Speech Analytics Market by Solution Type
8.4.1.2 France Speech Analytics Market by Service Type
8.4.2 France Speech Analytics Market by Application
8.4.3 France Speech Analytics Market by Organization Size
8.4.4 France Speech Analytics Market by Deployment Type
8.4.5 France Speech Analytics Market by Vertical
8.5 Russia Speech Analytics Market
8.5.1 Russia Speech Analytics Market by Component
8.5.1.1 Russia Speech Analytics Market by Solution Type
8.5.1.2 Russia Speech Analytics Market by Service Type
8.5.2 Russia Speech Analytics Market by Application
8.5.3 Russia Speech Analytics Market by Organization Size
8.5.4 Russia Speech Analytics Market by Deployment Type
8.5.5 Russia Speech Analytics Market by Vertical
8.6 Spain Speech Analytics Market
8.6.1 Spain Speech Analytics Market by Component
8.6.1.1 Spain Speech Analytics Market by Solution Type
8.6.1.2 Spain Speech Analytics Market by Service Type
8.6.2 Spain Speech Analytics Market by Application
8.6.3 Spain Speech Analytics Market by Organization Size
8.6.4 Spain Speech Analytics Market by Deployment Type
8.6.5 Spain Speech Analytics Market by Vertical
8.7 Italy Speech Analytics Market
8.7.1 Italy Speech Analytics Market by Component
8.7.1.1 Italy Speech Analytics Market by Solution Type
8.7.1.2 Italy Speech Analytics Market by Service Type
8.7.2 Italy Speech Analytics Market by Application
8.7.3 Italy Speech Analytics Market by Organization Size
8.7.4 Italy Speech Analytics Market by Deployment Type
8.7.5 Italy Speech Analytics Market by Vertical
8.8 Rest of Europe Speech Analytics Market
8.8.1 Rest of Europe Speech Analytics Market by Component
8.8.1.1 Rest of Europe Speech Analytics Market by Solution Type
8.8.1.2 Rest of Europe Speech Analytics Market by Service Type
8.8.2 Rest of Europe Speech Analytics Market by Application
8.8.3 Rest of Europe Speech Analytics Market by Organization Size
8.8.4 Rest of Europe Speech Analytics Market by Deployment Type
8.8.5 Rest of Europe Speech Analytics Market by Vertical

9. Competitive Study
9.1 Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions

10. Company Profiles
10.1 Verint Systems Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Partnerships, Collaborations and Agreements
10.2 NICE Ltd.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Strategies at a Glance
10.2.5.1 Product Launch
10.2.5.2 Mergers & Acquisitions
10.3 Hewlett Packard Enterprise (HPE) Company
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 CallMiner
10.4.1 Company Overview
10.4.2 Strategies at a Glance
10.4.2.1 Product Launch
10.4.2.2 Partnerships, Collaborations and Agreements
10.5 Avaya
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Partnerships, Collaborations and Agreements
10.6 VOCI Technologies
10.6.1 Company Overview
10.6.2 Strategies at a Glance
10.6.2.1 Partnerships, Collaborations and Agreements
10.6.2.2 Product Launch
10.7 Clarabridge
10.7.1 Company Overview
10.8 Zoom International
10.8.1 Company Overview
10.9 Almawave
10.9.1 Company Overview
10.1 Calabrio, Inc.
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Product Launch
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  • Verint Systems
  • NICE Ltd.
  • CallMiner
  • Avaya
  • Hewlett Packard Enterprise (HPE) Company
  • VOCI Technologies
  • Zoom International
  • Clarabridge
  • Almawave
  • Calabrio, Inc.
Note: Product cover images may vary from those shown
5 of 4
Note: Product cover images may vary from those shown
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