North America Speech Analytics Market Analysis (2017-2023)

  • ID: 4480890
  • Report
  • Region: America, North America, United States
  • 109 pages
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
The North America Speech Analytics Market is expected to witness market growth of 15.5% CAGR during the forecast period (2017 - 2023). Speech analytics is used to extract meaning from audio recordings and analyzing the same to find relevant business intelligence. Pertaining to audio mining, speech analytics is conducted using specialized speech analytics software which has the capabilities to understand the spoken word of many dialects and translate the same into text format. Interest in developing technology dealing in transcription and analysis of customer and organizational media has been quite prevalent, and it is geared towards building a support system to make informed decisions with the help of text and speech intelligence.

Based on Component, the market report segments the market into Solution and Services. Solution type includes Speech Engine, Indexing, Analysis, & Query Tools, and Reporting & Visualization Tools. The Services type includes Professional and Managed Services.Based on Application, the Speech Analytics market segments the market into Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence, and Others. Based on Organization Size, the Speech Analytics market segments the market into Small & Medium Enterprises and Large Enterprises. Based on Deployment Type, the market report segments the market into Cloud and On-Premise. Based on Vertical, the market report segments the market into BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality, and Others. Based on Countries, the Speech Analytics market segments the market into US, Mexico, Canada, and Rest of North America.

The market research report covers the competition analysis of key stake holders of the North America Speech Analytics Market. Key companies profiled in the report include Verint Systems, NICE Ltd., CallMiner, Avaya, Hewlett Packard Enterprise (HPE) Company, VOCI Technologies, Zoom International, Clarabridge, Almawave, and Calabrio, Inc.
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Almawave
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • NICE Ltd.
  • MORE
1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Speech Analytics Market, by Component
1.4.2 North America Speech Analytics Market, by Application
1.4.3 North America Speech Analytics Market, by Deployment Type
1.4.4 North America Speech Analytics Market, by Deployment Type
1.4.5 North America Speech Analytics Market, by Vertical
1.4.6 North America Speech Analytics Market, by Country
1.5 Methodology for the research

2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component
2.1.1.2 Market By Application
2.1.1.3 Market By Deployment Type
2.1.1.4 Market By Organization Size
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints

3. North America Speech Analytics Market
3.1 North America Speech Analytics Market by Component
3.1.1 North America Speech Analytics Solution Market by Country
3.1.2 North America Speech Analytics Market by Solution Type
3.1.2.1 North America Speech Engine Solution Market by Country
3.1.2.2 North America Indexing, Analysis, & Query Tools Market by Country
3.1.2.3 North America Reporting & Visualization Tools Market by Country
3.1.3 North America Speech Analytics Services Market by Country
3.1.4 North America Speech Analytics Market by Service Type
3.1.4.1 North America Speech Analytics Professional Services Market by Country
3.1.4.2 North America Speech Analytics Managed Services Market by Country

4. North America Speech Analytics Market by Application
4.1 Introduction
4.1.1 North America Customer Experience Management Speech Analytics Market by Country
4.1.2 North America Agent Performance Monitoring Speech Analytics Market by Country
4.1.3 North America Sales Performance Management Speech Analytics Market by Country
4.1.4 North America Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
4.1.5 North America Others Speech Analytics Market by Country

5. North America Speech Analytics Market by Organization Size
5.1 Introduction
5.1.1 North America Small & Medium Enterprises Speech Analytics Market by Country
5.1.2 North America Large Enterprises Speech Analytics Market by Country

6. North America Speech Analytics Market by Deployment Type
6.1 Introduction
6.1.1 North America Cloud Deployment Speech Analytics Market by Country
6.1.2 North America On-Premise Deployment Speech Analytics Market by Country

7. North America Speech Analytics Market by Vertical
7.1 Introduction
7.1.1 North America Speech Analytics in BFSI Market by Country
7.1.2 North America Speech Analytics in Government Market by Country
7.1.3 North America Speech Analytics in Energy & Utilities Market by Country
7.1.4 North America Speech Analytics in Healthcare Market by Country
7.1.5 North America Speech Analytics in Media & Entertainment Market by Country
7.1.6 North America Speech Analytics in Retail Market by Country
7.1.7 North America Speech Analytics in Telecom & IT Market by Country
7.1.8 North America Speech Analytics in Travel & Hospitality Market by Country
7.1.9 North America Speech Analytics in Others Market by Country

8. North America Speech Analytics Market by Country
8.1 Introduction
8.2 US Speech Analytics Market
8.2.1 US Speech Analytics Market by Component
8.2.1.1 US Speech Analytics Market by Solution Type
8.2.1.2 US Speech Analytics Market by Service Type
8.2.2 US Speech Analytics Market by Application
8.2.3 US Speech Analytics Market by Organization Size
8.2.4 US Speech Analytics Market by Deployment Type
8.2.5 US Speech Analytics Market by Vertical
8.3 Canada Speech Analytics Market
8.3.1 Canada Speech Analytics Market by Component
8.3.1.1 Canada Speech Analytics Market by Solution Type
8.3.1.2 Canada Speech Analytics Market by Service Type
8.3.2 Canada Speech Analytics Market by Application
8.3.3 Canada Speech Analytics Market by Organization Size
8.3.4 Canada Speech Analytics Market by Deployment Type
8.3.5 Canada Speech Analytics Market by Vertical
8.4 Mexico Speech Analytics Market
8.4.1 Mexico Speech Analytics Market by Component
8.4.1.1 Mexico Speech Analytics Market by Solution Type
8.4.1.2 Mexico Speech Analytics Market by Service Type
8.4.2 Mexico Speech Analytics Market by Application
8.4.3 Mexico Speech Analytics Market by Organization Size
8.4.4 Mexico Speech Analytics Market by Deployment Type
8.4.5 Mexico Speech Analytics Market by Vertical
8.5 Rest of North America Speech Analytics Market
8.5.1 Rest of North America Speech Analytics Market by Component
8.5.1.1 Rest of North America Speech Analytics Market by Solution Type
8.5.1.2 Rest of North America Speech Analytics Market by Service Type
8.5.2 Rest of North America Speech Analytics Market by Application
8.5.3 Rest of North America Speech Analytics Market by Organization Size
8.5.4 Rest of North America Speech Analytics Market by Deployment Type
8.5.5 Rest of North America Speech Analytics Market by Vertical

9. Competitive Study
9.1 Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions

10. Company Profiles
10.1 Verint Systems Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Partnerships, Collaborations and Agreements
10.2 NICE Ltd.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Strategies at a Glance
10.2.5.1 Product Launch
10.2.5.2 Mergers & Acquisitions
10.3 Hewlett Packard Enterprise (HPE) Company
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 CallMiner
10.4.1 Company Overview
10.4.2 Strategies at a Glance
10.4.2.1 Product Launch
10.4.2.2 Partnerships, Collaborations and Agreements
10.5 Avaya
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Partnerships, Collaborations and Agreements
10.6 VOCI Technologies
10.6.1 Company Overview
10.6.2 Strategies at a Glance
10.6.2.1 Partnerships, Collaborations and Agreements
10.6.2.2 Product Launch
10.7 Clarabridge
10.7.1 Company Overview
10.8 Zoom International
10.8.1 Company Overview
10.9 Almawave
10.9.1 Company Overview
10.1 Calabrio, Inc.
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Product Launch
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  • Verint Systems
  • NICE Ltd.
  • CallMiner
  • Avaya
  • Hewlett Packard Enterprise (HPE) Company
  • VOCI Technologies
  • Zoom International
  • Clarabridge
  • Almawave
  • Calabrio, Inc.
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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