Telecoms Services for Enterprises: Hong Kong Forecast 2017-2022

  • ID: 4489588
  • Report
  • Region: Hong Kong
  • 9 pages
  • Analysys Mason Group
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This report provides an outlook on the telecoms and ICT services market in Hong Kong for small- and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as other business services including security and cloud-related services.

This report provides:

  •  forecasts for operator services to SMEs and large enterprises, including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and cloud-related services
  •  an estimate of the total market for new business services and the likely share achievable by operators for each service
  •  quantification of revenue, connections or users, and ARPU for each service and each enterprise segment (micro, small, medium and large)
  •  demographic data on the number of employees, enterprises and sites within each segment.

Coverage

Mobile

  •  Voice, messaging and handset data
  •  Mobile broadband
  •  IoT connectivity (mobile and LPWA)

Fixed

  •  Narrowband and VoBB
  •  ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  •  Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  •  Traditional managed services
  •  IoT connectivity

Other business services

  •  Unified communications
  •  Security
  •  Co-location and hosting
  •  Private cloud
  •  Software-as-a-service (SaaS, public cloud)
  •  Platform-as-a-service (PaaS, public cloud)
  •  Infrastructure-as-a-service (IaaS, public cloud)
  •  Enterprise mobility
  •  Desktop management

Enterprise size

Segments

  •  Micro (0-9 employees)
  •  Small (10-49 employees)
  •  Medium (50-249 employees)
  •  Large (250+ employees)

Who Should Read this Report

  • Operators that want to identify key areas for revenue growth, both in terms of enterprise segments and individual services.
  • Vendors that are considering targeting the enterprise market.
  • Third-party service providers seeking collaborative relations with operators.
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Chapter No.

5. Executive summary
6. Executive summary: operator enterprise revenue will fall, driven by declines in voice services
7. Forecast results
8. Operator enterprise revenue will decrease over the forecast period, driven by declines in voice revenue
9. Revenue will fall-especially from small enterprises – as competition continues to drive down prices for legacy services
10. A fall in legacy voice services revenue will drive a small decline in mobile services revenue for operators during the forecast period
11. Operator revenue from fixed services will continue to decline due to falling use of voice services and competitive pressure on pricing
12. Fixed data connections will grow in terms of absolute numbers and there will be a gradual migration towards higher bandwidth services
13. Markets for other business services will continue to grow, offering operators the opportunity to gain a share of new revenue
14. Key other business services for operators in Hong Kong include co-location and hosting, security and private cloud
15. Operator product offerings in Hong Kong
16. Forecast methodology and assumptions
17. Forecast methodology and assumptions: presentation of results
18. Forecast methodology and assumptions: market definition
19. Forecast methodology and assumptions: modelling approach
20. Forecast methodology and assumptions: mobile services
21. Forecast methodology and assumptions: fixed services [1]
22. Forecast methodology and assumptions: fixed services [2]
23. Forecast methodology and assumptions: other business services [1]
24. Forecast methodology and assumptions: other business services [2]
25. About the authors

List of figures:
Figure 1: Change in telecoms operator retail revenue from enterprises by service type (where red denotes a decrease, and green an increase), Hong Kong, 2017-2022
Figure 2: Connections for enterprises and CAGRs by type of connection, Hong Kong, 2017-2022
Figure 3: Telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017-2022 by enterprise size, Hong Kong, 2017
Figure 4: Telecoms operator retail revenue from enterprises by service type, Hong Kong, 2013-2022
Figure 5: Percentage of telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017-2022 by service type, Hong Kong
Figure 6: Percentages of retail revenue, total employees and total enterprises by enterprise size, Hong Kong, 2017
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Hong Kong, 2017 and 2022
Figure 8: Average monthly spend per employee on mobile services (excluding IoT) by enterprise size, Hong Kong, 2017
Figure 9:  Telecoms operator mobile service retail revenue and connections for enterprises, Hong Kong, 2013-2022
Figure 10: Average monthly spend per site on fixed services (excluding IoT and Pay TV) by enterprise size, Hong Kong, 2017
Figure 11: Telecoms operator fixed service retail revenue and connections for enterprises, Hong Kong, 2013-2022
Figure 12: Number of enterprise fixed broadband connections by type of connection, Hong Kong, 2013-2022
Figure 13: Number of dedicated connections by connection speed, Hong Kong, 2013-2022
Figure 14: Average monthly spend per employee on other business services by enterprise size, Hong Kong, 2017 and 2022
Figure 15: Whole market other business services retail revenue from enterprises by service type, Hong Kong, 2013-2022
Figure 16: Other business services retail revenue from enterprises by service type and provider, and operators’ share of this revenue by service type, Hong Kong, 2022
Figure 17: Major operators and service providers serving the enterprise market in Hong Kong
Figure 18: Percentage of enterprises, employees and business sites by enterprise size, Hong Kong, 2017
Figure 19: Diagram of the forecast modelling approach
Figure 20: Definitions and key drivers for mobile services
Figure 21a: Definitions and key drivers for fixed services
Figure 21b: Definitions and key drivers for fixed services
Figure 22a: Definitions and key drivers for other business services
Figure 22b: Definitions and key drivers for other business services

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