Telecoms Services for Enterprises: Switzerland Forecast 2017-2022

  • ID: 4489607
  • Report
  • Region: Switzerland
  • 9 pages
  • Analysys Mason Group
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Operator enterprise revenue in Switzerland is forecast to remain broadly stable between 2017 and 2022, and the associated service mix will gradually shift away from legacy voice services.

This report provides an outlook on the telecoms and ICT services market in Switzerland for small- and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as other business services including security and cloud-related services.

This report provides:

  •  forecasts for operator services to SMEs and large enterprises, including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and cloud-related services
  •  an estimate of the total market for new business services and the likely share achievable by operators for each service
  •  quantification of revenue, connections or users, and ARPU for each service and each enterprise segment (micro, small, medium and large)
  •  demographic data on the number of employees, enterprises and sites within each segment.

Coverage

Mobile

  •  Voice, messaging and handset data
  •  Mobile broadband
  •  IoT connectivity (mobile and LPWA)

Fixed

  •  Narrowband and VoBB
  •  ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  •  Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  •  Traditional managed services
  •  IoT connectivity(non-wireless)
  •  Pay TV

Other business services

  •  Unified communications
  •  Security
  •  Co-location and hosting
  •  Private cloud
  •  Software-as-a-service (SaaS, public cloud)
  •  Platform-as-a-service (PaaS, public cloud)
  •  Infrastructure-as-a-service (IaaS, public cloud)
  •  Enterprise mobility
  •  Desktop management

Enterprise size

Segments

  •  Micro (0-9 employees)
  •  Small (10-49 employees)
  •  Medium (50-249 employees)
  •  Large (250+ employees)

Who Should Read this Report

  • Operators that want to identify key areas for revenue growth, both in terms of enterprise segments and individual services.
  • Vendors that are considering targeting the enterprise market.
  • Third-party service providers seeking collaborative relations with operators.
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Chapter No.

5. Executive summary
6. Executive summary: Falls in mobile and fixed voice revenues will drive a small decline in operator enterprise revenue over the forecast period
7. Forecast results
8. Operator enterprise revenue will remain broadly stable as the associated service mix gradually shifts away from legacy voice services
9. Micro and large enterprises will deliver revenue growth; mobile data will be a key service for enterprises in both of these size segments
10. Mobile services revenue will remain dominated by data and will stabilise during the forecast period; IoT services will experience revenue growth
11. A continued decline in fixed voice and narrowband revenue will drive down overall fixed service revenue
12. Enterprises in Switzerland will continue to migrate to higher bandwidth services for both broadband and dedicated connections
13. The market for other business services will continue to grow as enterprises migrate more of their business functions to the cloud
14. Key other business services for operators are co-location and hosting, security, and private cloud
15. Operator product offerings in Switzerland
16. Forecast methodology and assumptions
17. Forecast methodology and assumptions: presentation of results
18. Forecast methodology and assumptions: market definition
19. Forecast methodology and assumptions: modelling approach
20. Forecast methodology and assumptions: mobile services
21. Forecast methodology and assumptions: fixed services [1]
22. Forecast methodology and assumptions: fixed services [2]
23. Forecast methodology and assumptions: other business services [1]
24. Forecast methodology and assumptions: other business services [2]
25. About the authors
 
List of figures:
Figure 1: Change in telecoms operator retail revenue from enterprises by service type (where red denotes a decrease, and green an increase), Switzerland, 2017–2022
Figure 2: Connections for enterprises and CAGRs by type of connection, Switzerland, 2017–2022
Figure 3: Telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017–2022 by enterprise size, Switzerland, 2017
Figure 4: Telecoms operator retail revenue from enterprises by service type, Switzerland, 2013–2022
Figure 5: Percentage of telecoms operator retail revenue from enterprises in 2017 and CAGR for 2017–2022 by service type, Switzerland
Figure 6: Percentages of total employees, business sites and enterprises by enterprise size, Switzerland, 2017
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Switzerland, 2017 and 2022
Figure 8: Average monthly spend per employee on mobile services (excluding IoT) by enterprise size, Switzerland, 2017
Figure 9: Telecoms operator mobile service retail revenue and connections for enterprises, Switzerland, 2013–2022
Figure 10: Average monthly spend per site on fixed services (excluding IoT and Pay TV) by enterprise size, Switzerland, 2017
Figure 11: Telecoms operator fixed service retail revenue and connections for enterprises, Switzerland, 2013–2022
Figure 12: Number of enterprise fixed broadband and dedicated connections by type of connection, Switzerland, 2013–2022
Figure 13: Average monthly spend per employee on other business services by enterprise size, Switzerland, 2017 and 2022
Figure 14: Whole market other business services retail revenue from enterprises by service type, Switzerland, 2013–2022
Figure 15: Other business services retail revenue from enterprises by service type and provider and operators’ share of this revenue by service type, Switzerland, 2022
Figure 16: Major operators and service providers serving the enterprise market in Switzerland
Figure 17: Percentage of enterprises, employees and business sites by enterprise size, Switzerland, 2017
Figure 18: Diagram of the forecast modelling approach
Figure 19: Definitions and key drivers for mobile services
Figure 20a: Definitions and key drivers for fixed services
Figure 20b: Definitions and key drivers for fixed services
Figure 21a: Definitions and key drivers for other business services
Figure 21b: Definitions and key drivers for other business services

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