Enterprise Collaboration Market by Component (Solutions (Enterprise Video, Enterprise Social Network, Project Management & Analytics, Unified Messaging), Services), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2023

  • ID: 4535718
  • Report
  • Region: Global
  • 162 Pages
  • Markets and Markets
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FEATURED COMPANIES

  • Adobe Systems
  • Cisco Systems
  • Highq Solutions
  • Jostle Corporation
  • Salesforce.Com
  • Socialtext
  • MORE

Widespread usage of social networking websites and increasing usage of mobile devices for collaboration are factors that are expected to drive the global enterprise collaboration market.

The enterprise collaboration market is projected to grow from USD 34.57 billion in 2018 to USD 59.86 billion by 2023, at a CAGR of 11.6% from 2018 to 2023. Factors such as widespread use of social networking websites and increasing usage of mobile devices for collaboration are expected to fuel the growth of the enterprise collaboration market across the globe. However, the high cost of implementation, difficulty in countering e-Discovery, and legal risks are key factors restraining the growth of the market.

Based on component, the solutions segment is expected to lead the enterprise collaboration market in 2018. Effective usage of enterprise collaboration solutions can result in increased knowledge sharing among employees, as well as, enhanced productivity in organizations.

Among verticals, the IT & telecommunication segment is expected to lead the enterprise collaboration market in 2018.

The IT & telecommunication vertical segment is expected to lead the enterprise collaboration market in 2018. Significant adoption of video conferencing by end-customers of IT & telecommunication companies is expected to fuel the adoption of collaboration solutions in the coming years.

The Asia Pacific enterprise collaboration market is projected to grow at the highest CAGR during the forecast period.

The enterprise collaboration market has been studied for North America, Europe, Asia Pacific, the Middle East & Africa, and Latin America. Enterprise collaboration solutions are being adopted in the Asia Pacific region at a significant rate. The growth of the Asia Pacific enterprise collaboration market is primarily driven by the growing need for robust collaboration and enhanced decision-making in organizations. Moreover, small & medium enterprises across various countries such as Australia, Malaysia, Japan, and Singapore are investing in information technology to compete, secure, and capture digital opportunities from the market. These countries are focusing on using enterprise collaboration solutions to cater to various industries such as e-commerce in the region.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, innovation and technology directors, and executives from various key organizations operating in the enterprise collaboration market.

  • By Company Type: Tier 1: 43%, Tier 2: 14%, and Tier 3: 43%
  • By Designation: C-level: 14%, D-level: 29%, and Others: 57%
  • By Region: North America: 22%, Europe: 11%, Asia Pacific: 56%, and Rest of the World: 11%

Key vendors profiled in this report on the enterprise collaboration market are:

  • Adobe Systems (US)
  • Atlassian (Australia)
  • Cisco Systems (US)
  • Facebook (US)
  • Google (US)
  • IBM (US)
  • Igloo Software (Canada)
  • Jive Software (US)
  • Microsoft (US)
  • Mitel Networks (Canada)
  • Salesforce.com (US)
  • SAP (Germany)
  • Slack Technologies (US)
  • TIBCO Software (US)
  • VMware (US)

Research Coverage

The enterprise collaboration market has been segmented based on component, deployment type, organization size, vertical, and region. Based on component, the enterprise collaboration market has been segmented into solutions and services. The solutions component segment of the enterprise collaboration market has been further classified into enterprise video, enterprise social network, portals & intranet platform, unified messaging, file sharing & synchronization, and project management & analytics. Based on deployment type, the enterprise collaboration market has been segmented into on-premises and cloud. Based on organization size, the enterprise collaboration market has been segmented into large enterprises and small & medium enterprises. Based on vertical, the market has been segmented into IT & telecommunication, BFSI, public sector, power & utilities, education, healthcare, retail & consumer goods, travel & hospitality, transportation & logistics, and others (manufacturing, media & entertainment, mining, and oil & gas). The enterprise collaboration market has been studied for North America (the US and Canada), Europe (the UK, Germany, and Rest of Europe), Asia Pacific (Australia & New Zealand, Singapore, and Rest of Asia Pacific), the Middle East & Africa (Middle East, and Africa), and Latin America (Mexico, Brazil, and Rest of Latin America).

Key Benefits of Buying the Report:

The report is expected to help market leaders/new entrants in this market by providing them the closest approximations of sizes of the enterprise collaboration market and its subsegments. This report is also expected to help stakeholders obtain an improved understanding of the competitive landscape of the market by offering them insights to improve the position of their businesses and implement suitable go-to-market strategies. This report also aims to enable stakeholders to understand the pulse of the market and provide them with information on key market drivers, restraints, challenges, and opportunities.

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FEATURED COMPANIES

  • Adobe Systems
  • Cisco Systems
  • Highq Solutions
  • Jostle Corporation
  • Salesforce.Com
  • Socialtext
  • MORE

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Data Triangulation
2.4 Research Assumptions
2.5 Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Opportunities in the Enterprise Collaboration Market
4.2 North America: Market By Component
4.3 Europe: Market By Deployment Type
4.4 Middle East & Africa: Market By Organization Size
4.5 Asia Pacific: Market By Vertical
4.6 Market By Vertical & Region

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Widespread Usage of Social Networking Websites
5.2.1.2 Increasing Usage of Mobile Devices for Collaboration
5.2.2 Restraints
5.2.2.1 High Cost of Implementation
5.2.2.2 Difficulty in Countering E-Discovery and Legal Risks
5.2.3 Opportunities
5.2.3.1 Increasing Demand for Artificial Intelligence
5.2.3.2 Emerging Potential Markets
5.2.4 Challenges
5.2.4.1 Difficulties in Aligning Team Collaboration Software With Business Goals
5.2.4.2 Security Concerns
5.3 Industry Trends
5.3.1 Introduction
5.3.2 Evolution
5.3.3 Value Chain Analysis
5.3.4 Architecture
5.3.5 Ecosystem
5.3.6 Case Studies
5.3.6.1 Case Study 1: Rapid7 Centralized ITs Communications With the Help of Slack
5.3.6.2 Case Study 2: Commonwealth Bank Empowers Employees to Share Their Suggestions Using IBM Connections Cloud Solution

6 Enterprise Collaboration Market, By Component
6.1 Introduction
6.2 Solutions
6.2.1 File Sharing & Synchronization
6.2.2 Portals & Intranet Platform
6.2.3 Unified Messaging
6.2.4 Enterprise Video
6.2.5 Project Management & Analytics
6.2.6 Enterprise Social Network
6.3 Services
6.3.1 IT Consulting
6.3.2 Integration and Implementation
6.3.3 Training and Development

7 Market By Deployment Type
7.1 Introduction
7.2 Cloud
7.3 On-Premises

8 Market By Organization Size
8.1 Introduction
8.2 Small & Medium Enterprises
8.3 Large Enterprises

9 Enterprise Collaboration Market, By Vertical
9.1 Introduction
9.2 IT & Telecommunication
9.3 BFSI
9.4 Public Sector
9.5 Power & Utilities
9.6 Education
9.7 Healthcare
9.8 Retail & Consumer Goods
9.9 Travel & Hospitality
9.10 Transportation & Logistics
9.11 Others

10 Geographic Analysis
10.1 Introduction
10.2 North America
10.2.1 US
10.2.2 Canada
10.3 Europe
10.3.1 UK
10.3.2 Germany
10.3.3 Rest of Europe
10.4 Asia Pacific
10.4.1 Australia & New Zealand
10.4.2 Singapore
10.4.3 Rest of Asia Pacific
10.5 Middle East & Africa
10.5.1 Middle East
10.5.2 Africa
10.6 Latin America
10.6.1 Mexico
10.6.2 Brazil
10.6.3 Rest of Latin America

11 Competitive Landscape
11.1 Overview
11.2 Competitive Situation and Trends
11.2.1 New Product Launches & Product Enhancements
11.2.2 Agreements, Collaborations, & Partnerships
11.2.3 Acquisitions
11.2.4 Expansions
11.3 Market Ranking of Key Players

12 Company Profiles
12.1 Adobe Systems
12.2 Atlassian
12.3 Cisco Systems
12.4 Facebook
12.5 Google
12.6 IBM
12.7 Igloo Software
12.8 Jive Software
12.9 Microsoft
12.10 Mitel Networks
12.11 Salesforce.Com
12.12 SAP
12.13 Slack Technologies
12.14 Tibco Software
12.15 VMware
12.16 Key Innovators
12.16.1 Bynder
12.16.2 Socialtext
12.16.3 Axero Solutions
12.16.4 Kaltura
12.16.5 Zoho Corporation
12.16.6 Highfive
12.16.7 Synacor
12.16.8 Sitrion
12.16.9 Highq Solutions
12.16.10 Jostle Corporation

13 Appendix
13.1 Industry Excerpts
13.2 Discussion Guide
13.3 Knowledge Store
13.4 Introducing RT: Real-Time Market Intelligence
13.5 Available Customizations
13.6 Related Reports
13.7 Author Details

List of Tables:
Table 1 Enterprise Collaboration Market Size, By Component, 2016–2023 (USD Million)
Table 2 Component: Market Size By Solutions, 2016–2023 (USD Million)
Table 3 Solutions: Market Size By Region, 2016–2023 (USD Million)
Table 4 File Sharing & Synchronization: Enterprise Collaboration Solutions Market Size, By Region, 2016–2023 (USD Million)
Table 5 Portals & Intranet Platform: Enterprise Collaboration Solutions Market Size, By Region, 2016–2023 (USD Million)
Table 6 Unified Messaging: Enterprise Collaboration Solutions Market Size, By Region, 2016–2023 (USD Million)
Table 7 Enterprise Video: Enterprise Collaboration Solutions Market Size, By Region, 2016–2023 (USD Million)
Table 8 Project Management & Analytics: Enterprise Collaboration Solutions Market Size, By Region, 2016–2023 (USD Million)
Table 9 Enterprise Social Network: Enterprise Collaboration Solutions Market Size, By Region, 2016–2023 (USD Million)
Table 10 Services: Market Size By Region, 2016–2023 (USD Million)
Table 11 Enterprise Collaboration Market Size, By Deployment Type, 2016-2023 (USD Billion)
Table 12 Cloud: Market Size By Region, 2016–2023 (USD Billion)
Table 13 On-Premises: Market Size By Region, 2016–2023 (USD Billion)
Table 14 Enterprise Collaboration Market Size, By Organization Size, 2016-2023 (USD Billion)
Table 15 Small & Medium Enterprises: Market Size By Region, 2016-2023 (USD Billion)
Table 16 Large Enterprises: Market Size By Region, 2016-2023 (USD Billion)
Table 17 Enterprise Collaboration Market Size, By Vertical, 2016–2023 (USD Billion)
Table 18 IT & Telecommunication: Market Size By Region, 2016–2023 (USD Million)
Table 19 IT & Telecommunication: Market By Component, 2016–2023 (USD Million)
Table 20 BFSI: Market By Region, 2016–2023 (USD Million)
Table 21 BFSI: Market By Component, 2016–2023 (USD Million)
Table 22 Public Sector: Enterprise Collaboration Market Size, By Region, 2016–2023 (USD Million)
Table 23 Public Sector: Market By Component, 2016–2023 (USD Million)
Table 24 Power & Utilities: Market Size By Region, 2016–2023 (USD Million)
Table 25 Power & Utilities: Market By Component, 2016–2023 (USD Million)
Table 26 Education: Market Size By Region, 2016–2023 (USD Million)
Table 27 Education: Market By Component, 2016–2023 (USD Million)
Table 28 Healthcare: Market Size By Region, 2016–2023 (USD Million)
Table 29 Healthcare: Market By Component, 2016–2023 (USD Million)
Table 30 Retail & Consumer Goods: Market By Region, 2016–2023 (USD Million)
Table 31 Retail & Consumer Goods: Market By Component, 2016–2023 (USD Million)
Table 32 Travel & Hospitality: Market Size By Region, 2016–2023 (USD Million)
Table 33 Travel & Hospitality: Market By Component, 2016–2023 (USD Million)
Table 34 Transportation & Logistics: Market Size By Region, 2016–2023 (USD Million)
Table 35 Transportation & Logistics: Market By Component, 2016–2023 (USD Million)
Table 36 Others: Market Size By Region, 2016–2023 (USD Million)
Table 37 Others: Market By Component, 2016–2023 (USD Million)
Table 38 Enterprise Collaboration Market, By Region, 2016–2023 (USD Million)
Table 39 North America Market By Component, 2016–2023 (USD Million)
Table 40 North America Market By Solutions, 2016–2023 (USD Million)
Table 41 North America Market By Organization Size, 2016–2023 (USD Million)
Table 42 North America Market By Deployment Type, 2016–2023 (USD Million)
Table 43 North America Market By Vertical, 2016–2023 (USD Million)
Table 44 North America Market By Country, 2016–2023 (USD Million)
Table 45 Europe Enterprise Collaboration Market, By Component, 2016–2023 (USD Million)
Table 46 Europe Market By Solutions, 2016–2023 (USD Million)
Table 47 Europe Market By Organization Size, 2016–2023 (USD Million)
Table 48 Europe Market By Deployment Type, 2016–2023 (USD Million)
Table 49 Europe Market By Vertical, 2016–2023 (USD Million)
Table 50 Europe Market By Country, 2016–2023 (USD Million)
Table 51 Asia Pacific Enterprise Collaboration Market, By Component, 2016–2023 (USD Million)
Table 52 Asia Pacific Market By Solutions, 2016–2023 (USD Million)
Table 53 Asia Pacific Market By Organization Size, 2016–2023 (USD Million)
Table 54 Asia Pacific Market By Deployment Type, 2016–2023 (USD Million)
Table 55 Asia Pacific Market By Vertical, 2016–2023 (USD Million)
Table 56 Asia Pacific Market By Country, 2016–2023 (USD Million)
Table 57 Middle East & Africa Enterprise Collaboration Market, By Component, 2016–2023 (USD Million)
Table 58 Middle East & Africa Market By Solutions, 2016–2023 (USD Million)
Table 59 Middle East & Africa Market By Organization Size, 2016–2023 (USD Million)
Table 60 Middle East & Africa Market By Deployment Type, 2016–2023 (USD Million)
Table 61 Middle East & Africa Market By Vertical, 2016–2023 (USD Million)
Table 62 Middle East & Africa Market By Country, 2016–2023 (USD Million)
Table 63 Latin America Enterprise Collaboration Market, By Component, 2016–2023 (USD Million)
Table 64 Latin America Market By Solutions, 2016–2023 (USD Million)
Table 65 Latin America Market By Organization Size, 2016–2023 (USD Million)
Table 66 Latin America Market By Deployment Type, 2016–2023 (USD Million)
Table 67 Latin America Market By Vertical, 2016–2023 (USD Million)
Table 68 Latin America Market By Country, 2016–2023 (USD Million)
Table 69 Market Evaluation Framework
Table 70 New Product Launches & Product Enhancements, October 2017- March 2018
Table 71 Agreements, Collaborations, & Partnerships, December 2017- March 2018
Table 72 Acquisitions, May 2016- November 2017
Table 73 Expansions, March 2016-March 2018
Table 74 Market Ranking of Key Players in Enterprise Collaboration Market, 2017

List of Figures:
Figure 1 Enterprise Collaboration Market: Research Methodology
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation & Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Assumptions
Figure 7 Enterprise Collaboration Market, By Component, 2018 & 2023 (USD Billion)
Figure 8 Market By Deployment Type, 2018 & 2023 (USD Billion)
Figure 9 Market By Organization Size, 2018 & 2023 (USD Billion)
Figure 10 Market By Vertical, 2018
Figure 11 Market By Region, 2018 & 2023 (USD Billion)
Figure 12 Market in Asia Pacific Expected to Grow at Highest Rate During Forecast Period
Figure 13 Widespread Usage of Social Networking Websites is Driving the Enterprise Collaboration Market
Figure 14 Services Segment Projected to Grow at A Higher CAGR During Forecast Period
Figure 15 Cloud Enterprises Segment is Expected to Grow at A Higher CAGR From 2018 to 2023
Figure 16 Small & Medium Enterprises Segment Expected to Grow at A Higher CAGR From 2018 to 2023
Figure 17 Retail & Consumer Goods Segment is Projected to Grow at the Highest CAGR During Forecast Period
Figure 18 North America Estimated to Lead Enterprise Collaboration Market in 2018
Figure 19 Enterprise Collaboration Market: Drivers, Restraints, Opportunities, and Challenges
Figure 20 Evolution of the Market
Figure 21 Enterprise Collaboration Market: Value Chain Analysis
Figure 22 Enterprise Collaboration Architecture
Figure 23 Enterprise Collaboration Ecosystem
Figure 24 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 25 Project Management & Analytics Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 26 Cloud Segment Estimated to Lead Market in 2018
Figure 27 Large Enterprises Segment Estimated to Lead Market in 2018
Figure 28 The IT & Telecommunication Segment is Estimated to Lead the Market in 2018
Figure 29 North America is Estimated to Be the Largest Market for Enterprise Collaboration Market in 2018
Figure 30 Enterprise Collaboration Market in Asia Pacific is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 31 North America Market Snapshot
Figure 32 Asia Pacific Market Snapshot
Figure 33 Companies Adopted Agreements, Collaborations, & Partnerships as Key Growth Strategies Between January 2015 and March 2018
Figure 34 Adobe Systems: Company Snapshot
Figure 35 Atlassian: Company Snapshot
Figure 36 Atlassian: SWOT Analysis
Figure 37 Cisco Systems: Company Snapshot
Figure 38 Facebook: Company Snapshot
Figure 39 Facebook : SWOT Analysis
Figure 40 Google: Company Snapshot
Figure 41 IBM: Company Snapshot
Figure 42 IBM: SWOT Analysis
Figure 43 Jive Software: Company Snapshot
Figure 44 Microsoft: Company Snapshot
Figure 45 Microsoft: SWOT Analysis
Figure 46 Mitel Networks: Company Snapshot
Figure 47 Salesforce.Com: Company Snapshot
Figure 48 Salesforce.Com: SWOT Analysis
Figure 49 SAP: Company Snapshot
Figure 50 VMware: Company Snapshot
Figure 51 VMware: SWOT Analysis

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FEATURED COMPANIES

  • Adobe Systems
  • Cisco Systems
  • Highq Solutions
  • Jostle Corporation
  • Salesforce.Com
  • Socialtext
  • MORE

The enterprise collaboration market is projected to grow from USD 34.57 Billion in 2018 to USD 59.86 Billion by 2023, at a CAGR of 11.6% from 2018 to 2023. Widespread usage of social networking websites and increasing usage of mobile devices for collaboration are factors driving the global enterprise collaboration.

The enterprise collaboration market has been segmented based on component, deployment type, organization size, vertical, and region. Based on component, the market has been segmented into solutions and services. The solutions component segment of the market has been further classified into enterprise video, enterprise social network, portals & intranet platform, unified messaging, file sharing & synchronization, and project management & analytics. Based on deployment type, the market has been segmented into on-premises and cloud. Based on organization size, the market has been segmented into large enterprises and small & medium enterprises. Based on vertical, the market has been segmented into IT & telecommunication, BFSI, public sector, power & utilities, education, healthcare, retail & consumer goods, travel & hospitality, transportation & logistics, and others (manufacturing, media & entertainment, mining, and oil & gas). The enterprise collaboration market has been studied for North America (the US and Canada), Europe (the UK, Germany, and Rest of Europe), Asia Pacific (Australia & New Zealand, Singapore, and Rest of Asia Pacific), the Middle East & Africa (Middle East and Africa), and Latin America (Mexico, Brazil, and Rest of Latin America).

The disaster recovery solutions component segment of the enterprise collaboration market is projected to grow at the highest CAGR during the forecast period. Enterprise collaboration solutions manage data and help make interactions among employees and applications. Service providers offer analytics-based communications and collaboration platforms. Enterprise solutions analyze emails, chats, and other work patterns, and help users prioritize their work. The analytics solution integrates collaboration capabilities such as messaging, file sharing, and connections to social networks.

Based on organization size, the small & medium enterprises segment of the enterprise collaboration market is projected to grow at a higher CAGR than large enterprises segment during the forecast period. Cost-effectiveness is important for SMEs, as they have a limited budget. Hence, the implementation of cloud-based enterprise collaboration solutions is expected to result in increased revenue, desired business outcome, and improved business efficiency for SMEs. Enterprise collaboration solutions help SMEs reduce travel cost and the need for face-to-face meetings. The large enterprises segment is projected to lead the market during the forecast period.

Based on vertical, the IT & telecommunication segment is projected to lead the enterprise collaboration market during the forecast period. Significant adoption of video conferencing among end-customers of IT & telecommunication companies is expected to fuel the adoption of collaboration solutions in the coming years.

The Asia Pacific enterprise collaboration market is projected to grow at the highest CAGR from 2018 to 2023. The growth of the Asia Pacific market is primarily driven by the growing need for robust collaboration and enhanced decision-making in organizations. Moreover, small & medium enterprises in various countries such as Australia, Malaysia, Japan, and Singapore are investing in information technology to compete, secure, and capture digital opportunities from the market. These countries are focusing on using enterprise collaboration solutions to cater to various industries such as e-commerce in the region.

Note: Product cover images may vary from those shown
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  • Adobe Systems
  • Atlassian
  • Cisco Systems
  • Facebook
  • Google
  • IBM
  • Igloo Software
  • Jive Software
  • Microsoft
  • Mitel Networks
  • Salesforce.Com
  • SAP
  • Slack Technologies
  • Tibco Software
  • VMware
  • Bynder
  • Socialtext
  • Axero Solutions
  • Kaltura
  • Zoho Corporation
  • Highfive
  • Synacor
  • Sitrion
  • Highq Solutions
  • Jostle Corporation
Note: Product cover images may vary from those shown
6 of 4
Note: Product cover images may vary from those shown
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