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Telephone Support Services in the US - Procurement Research Report

  • ID: 4578862
  • Report
  • July 2019
  • Region: United States
  • 25 pages
  • IBISWorld
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FEATURED COMPANIES

  • Bertelsmann SE & Co. KGaA
  • Sykes Enterprises Inc.
  • SYNNEX Corporation
  • Teleperformance
  • West Corporation
  • MORE

Telephone Support Services Procurement in the US

This report is intended to assist buyers of telephone support services. Telephone support services offer over-the-phone customer service. Telephone support services are used by a wide variety of downstream markets, including manufacturers, commercial banks and insurance providers. Typically, buyers outsource telephone support services to handle troubleshooting, assist in product returns or gather feedback. This report does not include call forwarding or telemarketing services.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Bertelsmann SE & Co. KGaA
  • Sykes Enterprises Inc.
  • SYNNEX Corporation
  • Teleperformance
  • West Corporation
  • MORE
ABOUT THIS INDUSTRY
  • Industry Definition
  • Main Activities
  • Similar Industries
  • Additional Resources
INDUSTRY AT A GLANCE

INDUSTRY PERFORMANCE
  • Executive Summary
  • Key External Drivers
  • Current Performance
  • Industry Outlook
  • Industry Life Cycle
PRODUCTS & MARKETS
  • Supply Chain
  • Products & Services
  • Demand Determinants
  • Major Markets
  • International Trade
  • Business Locations
COMPETITIVE LANDSCAPE
  • Market Share Concentration
  • Key Success Factors
  • Cost Structure Benchmarks
  • Basis of Competition
  • Barriers to Entry
  • Industry Globalization
MAJOR COMPANIES

OPERATING CONDITIONS
  • Capital Intensity
  • Technology & Systems
  • Revenue Volatility
  • Regulation & Policy
  • Industry Assistance
KEY STATISTICS
  • Industry Data
  • Annual Change
  • Key Ratios
JARGON & GLOSSARY
Note: Product cover images may vary from those shown
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  • SYNNEX Corporation
  • Bertelsmann SE & Co. KGaA
  • Teleperformance
  • West Corporation
  • Sykes Enterprises Inc.
Note: Product cover images may vary from those shown
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