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Call Tracking Software in the US - Procurement Research Report

  • ID: 4578943
  • Report
  • April 2019
  • Region: United States
  • 29 pages
  • IBISWorld
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FEATURED COMPANIES

  • Alphabet Inc.
  • CallTrackingMetrics LLC
  • DialogTech Inc.
  • Marchex Inc.
  • RingCentral Inc.
  • MORE

Call Tracking Software Procurement in the US

This report is intended to assist buyers of call tracking software. This software tracks and analyzes phone activity to help manage customer relations, increase sales, conduct market research and optimize advertising campaigns. Users can record calls, identify their source, record their time distribution and view call analytics. Additionally, the software provides users with dynamic number insertion to gather data on the advertising channels customers use to find their contact information. Vendors include specialized and diversified providers, while typical customers are healthcare providers, marketing agencies, financial services firms, retailers and automotive companies. This report focuses on software-as-a-service (SaaS). Call center software and hardware are excluded from this report.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Alphabet Inc.
  • CallTrackingMetrics LLC
  • DialogTech Inc.
  • Marchex Inc.
  • RingCentral Inc.
  • MORE
ABOUT THIS INDUSTRY
  • Industry Definition
  • Main Activities
  • Similar Industries
  • Additional Resources
INDUSTRY AT A GLANCE

INDUSTRY PERFORMANCE
  • Executive Summary
  • Key External Drivers
  • Current Performance
  • Industry Outlook
  • Industry Life Cycle
PRODUCTS & MARKETS
  • Supply Chain
  • Products & Services
  • Demand Determinants
  • Major Markets
  • International Trade
  • Business Locations
COMPETITIVE LANDSCAPE
  • Market Share Concentration
  • Key Success Factors
  • Cost Structure Benchmarks
  • Basis of Competition
  • Barriers to Entry
  • Industry Globalization
MAJOR COMPANIES

OPERATING CONDITIONS
  • Capital Intensity
  • Technology & Systems
  • Revenue Volatility
  • Regulation & Policy
  • Industry Assistance
KEY STATISTICS
  • Industry Data
  • Annual Change
  • Key Ratios
JARGON & GLOSSARY
Note: Product cover images may vary from those shown
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  • Alphabet Inc.
  • RingCentral Inc.
  • Marchex Inc.
  • DialogTech Inc.
  • CallTrackingMetrics LLC
Note: Product cover images may vary from those shown
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