Field service management (FSM) software assists in the management of field services by facilitating employee scheduling, tracking the progress of assignments, checking service history, arranging billing, and reporting and tracking inventory used for service work. FSM software is typically sold by multiline software companies and specialists that derive most of their revenue from FSM software sales. The key buyers in this market include cable TV providers, appliance repair service providers, telecommunications companies, and industrial equipment repair service providers.
Overview of Report:
EXECUTIVE SUMMARY
PRICE ENVIRONMENT
- Price Fundamentals
- Price Drivers
- Recent Price Trend
- Price Forecast
PRODUCT CHARACTERISTICS
- Product Life Cycle
- Total Cost of Ownership
- Product Specialization
- Related Goods
- Substitute Goods
- Regulation
- Quality Control
SUPPLY CHAIN & VENDORS
- Supply Chain Dynamics
- Competitive Environment
- Market Profitability
- Switching Cost
PURCHASING PROCESS
- Buying Basics
- Key RFP Elements
NEGOTIATION STATISTICS
BUYER POWER SCORE COMPONENTS
JARGON & GLOSSARY
Note: Product cover images may vary from those shown
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