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Telephone Answering Services in the US - Procurement Research Report

  • ID: 4579191
  • Report
  • May 2019
  • Region: United States
  • 27 pages
  • IBISWorld
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FEATURED COMPANIES

  • AnswerConnect
  • Qualfon
  • SYNNEX Corporation
  • West Corporation
  • MORE

Telephone Answering Services Procurement in the US

This report is intended to assist buyers of telephone answering services. Telephone answering service providers screen incoming calls for buyers. Suppliers then either transfer calls back to the buyer or take messages to pass on to the buyer via e-mail, text message or proprietary software. Typical buyers include hospitals, retailers, government agencies and insurance providers. This report excludes telemarketing services and technical support services, although they are often offered as complementary services.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • AnswerConnect
  • Qualfon
  • SYNNEX Corporation
  • West Corporation
  • MORE
ABOUT THIS INDUSTRY
  • Industry Definition
  • Main Activities
  • Similar Industries
  • Additional Resources
INDUSTRY AT A GLANCE

INDUSTRY PERFORMANCE
  • Executive Summary
  • Key External Drivers
  • Current Performance
  • Industry Outlook
  • Industry Life Cycle
PRODUCTS & MARKETS
  • Supply Chain
  • Products & Services
  • Demand Determinants
  • Major Markets
  • International Trade
  • Business Locations
COMPETITIVE LANDSCAPE
  • Market Share Concentration
  • Key Success Factors
  • Cost Structure Benchmarks
  • Basis of Competition
  • Barriers to Entry
  • Industry Globalization
MAJOR COMPANIES

OPERATING CONDITIONS
  • Capital Intensity
  • Technology & Systems
  • Revenue Volatility
  • Regulation & Policy
  • Industry Assistance
KEY STATISTICS
  • Industry Data
  • Annual Change
  • Key Ratios
JARGON & GLOSSARY
Note: Product cover images may vary from those shown
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  • SYNNEX Corporation
  • West Corporation
  • AnswerConnect
  • Qualfon
  • Specialty Answering Service
Note: Product cover images may vary from those shown
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