This report is intended to assist buyers of network operations center (NOC) management services. Offered through vertically integrated and specialty network support firms, NOC management is the process of monitoring and maintaining a client's computer network (e.g. local area networks and wide area networks). The primary services include regular monitoring of networks and managing the necessary software used within these networks on behalf of commercial businesses and government entities. Other services include network troubleshooting, router and domain name management, software distribution and updating, performance monitoring and coordination with affiliated networks.
Table of Contents:
AT A GLANCE
EXECUTIVE SUMMARY
PRICE ENVIRONMENT
- Price Fundamentals
- Price Drivers
- Recent Price Trend
- Price Forecast
PRODUCT CHARACTERISTICS
- Product Life Cycle
- Total Cost of Ownership
- Product Specialization
- Related Goods
- Substitute Goods
- Regulation
- Quality Control
SUPPLY CHAIN & VENDORS
- Supply Chain Dynamics
- Competitive Environment
- Market Profitability
- Switching Cost
PURCHASING PROCESS
- Buying Basics
- Key RFP Elements
NEGOTIATION STATISTICS
BUYER POWER SCORE COMPONENTS
JARGON & GLOSSARY
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