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Sykes Enterprises Inc (SYKE) - Financial and Strategic SWOT Analysis Review

Sykes Enterprises Inc (SYKE) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by the publisher to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

  • Business description - A detailed description of the company’s operations and business divisions.
  • Corporate strategy - Analyst’s summarization of the company’s business strategy.
  • SWOT Analysis - A detailed analysis of the company’s strengths, weaknesses, opportunities and threats.
  • Company history - Progression of key events associated with the company.
  • Major products and services - A list of major products, services and brands of the company.
  • Key competitors - A list of key competitors to the company.
  • Key employees - A list of the key executives of the company.
  • Executive biographies - A brief summary of the executives’ employment history.
  • Key operational heads - A list of personnel heading key departments/functions.
  • Important locations and subsidiaries - A list and contact details of key locations and subsidiaries of the company.
  • Detailed financial ratios for the past five years - The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
  • Interim ratios for the last five interim periods - The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.

Highlights

Sykes Enterprises Inc (Sykes) is a business process outsourcing company. It provides customer engagement services. The company offers talent acquisition, training, transaction handling, coaching and engagement, delivery models, risk management, technology platforms, multi-channel solutions, CX analytics, social media care, self-service, customer selection, customer retention, customer acquisition, digital marketing and sales, and customer growth. Sykes also offers digital transformation services such as supercharge workforce, reduce operating costs, digital learning and drive growth. It serves education, communications, emerging brands, energy and utilities, financial services, healthcare, insurance services, retail, small and medium businesses, technology, and travel across North America, Latin America, Asia Pacific, Europe, the Middle East, and Africa. Sykes is headquartered in Tampa, Florida, the US.

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
  • The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
  • The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
  • Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
  • Financial ratios presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.
  • Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Note: Some sections may be missing if data is unavailable for the company

Table of Contents

Section 1 - About the Company
  • Sykes Enterprises Inc - Key Facts
  • Sykes Enterprises Inc - Key Employees
  • Sykes Enterprises Inc - Key Employee Biographies
  • Sykes Enterprises Inc - Major Products and Services
  • Sykes Enterprises Inc - History
  • Sykes Enterprises Inc - Company Statement
  • Sykes Enterprises Inc - Locations And Subsidiaries
  • Head Office
  • Other Locations & Subsidiaries

Section 2 - Company Analysis
  • Company Overview
  • Sykes Enterprises Inc - Business Description
  • Geographical Segment: Americas
  • Performance
  • Key Stats
  • Overview
  • Geographical Segment: EMEA
  • Performance
  • Key Stats
  • Overview
  • Geographical Segment: Other
  • Performance
  • Overview
  • Sykes Enterprises Inc - Corporate Strategy
  • Sykes Enterprises Inc - SWOT Analysis
  • SWOT Analysis - Overview
  • Sykes Enterprises Inc - Strengths
  • Sykes Enterprises Inc - Weaknesses
  • Sykes Enterprises Inc - Opportunities
  • Sykes Enterprises Inc - Threats
  • Sykes Enterprises Inc - Key Competitors

Section 3 - Company Financial Ratios
  • Financial Ratios - Capital Market Ratios
  • Financial Ratios - Annual Ratios
  • Performance Chart
  • Financial Performance
  • Financial Ratios - Interim Ratios
  • Financial Ratios - Ratio Charts
  • Sykes Enterprises Inc, Recent Deals Summary

Section 4 - Appendix
  • Methodology
  • Ratio Definitions
  • About the Publisher
  • Contact the Publisher
  • Disclaimer

List of Tables
  • Sykes Enterprises Inc, Key Facts
  • Sykes Enterprises Inc, Key Employees
  • Sykes Enterprises Inc, Key Employee Biographies
  • Sykes Enterprises Inc, Major Products and Services
  • Sykes Enterprises Inc, History
  • Sykes Enterprises Inc, Other Locations
  • Sykes Enterprises Inc, Subsidiaries
  • Sykes Enterprises Inc, Key Competitors
  • Sykes Enterprises Inc, Ratios based on current share price
  • Sykes Enterprises Inc, Annual Ratios
  • Sykes Enterprises Inc, Interim Ratios
  • Sykes Enterprises Inc, Recent Deals Summary
  • Currency Codes
  • Capital Market Ratios
  • Equity Ratios
  • Profitability Ratios
  • Cost Ratios
  • Liquidity Ratios
  • Leverage Ratios
  • Efficiency Ratios

List of Figures
  • Sykes Enterprises Inc, Performance Chart (2016 - 2020)
  • Sykes Enterprises Inc, Ratio Charts

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Working Solutions
  • Wipro Technologies Ltd.
  • TTEC Holdings Inc
  • Transcom WorldWide AB
  • TELUS International Inc
  • Teleperformance SE
  • Tech Mahindra Ltd
  • Sutherland Global Services Inc
  • StarTek Inc
  • SITEL Corporation
  • LiveOps Inc
  • iQor Holdings, Inc.
  • Infosys Ltd
  • Genpact Ltd
  • Expert Global Solutions, Inc.
  • ExlService Holdings Inc
  • Conduent Inc
  • Concentrix Corporation
  • Atento N.V.
  • Arise Virtual Solutions
  • Alorica, Inc.
  • Accenture Plc
  • 247.ai Inc