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Telecoms Services for Enterprises: South Africa Forecast 2018-2023

  • ID: 4662778
  • Report
  • October 2018
  • Region: South Africa, Africa
  • 9 pages
  • Analysys Mason Group
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"Operator enterprise revenue is expected to increase over the forecast period as revenue growth in mobile data, broadband and IoT services offsets declines in legacy services."

This report provides an outlook on the telecoms and ICT services market in South Africa for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as other business services such as security, co-location and hosting and public and private cloud services.

This report contains:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and co-location and hosting
  • an estimate of the total market for these other business services and the likely share achievable by operators for each service
  • quantification of revenue, the number of connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

Coverage

Enterprise Size

Segments

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)
  • Large (250+ employees)

Services

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Colocation and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Who Should Read this Report

  • Operators that want to identify key areas for revenue growth, both in terms of enterprise segments and individual services.
  • Vendors that are considering targeting the enterprise market.
  • Third-party service providers seeking collaborative relations with operators.
Note: Product cover images may vary from those shown
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Chapter Nos.
6. Executive summary: increases in mobile data, fixed broadband and IoT revenue will drive operator enterprise revenue growth, offsetting declines in legacy services
7. Forecast results
8. Operator enterprise revenue in South Africa will only slightly rise, with mobile data, fixed broadband and IoT revenue offsetting significant declines in legacy services
9. Micro and large enterprises will account for almost all of the revenue growth in the enterprise market
10. Growth in mobile services revenue will come from a strong increase in handset data and IoT revenue
11. Revenue from fixed services will decline in South Africa during the forecast period, driven by the significant decline in fixed voice and narrowband revenue
12. The number of fixed data connections in South Africa will increase steadily and vDSL will become the dominant fixed broadband technology by 2023
13. The market for other business services will experience rapid growth, particularly for public cloud services
14. Key other business services for operators in South Africa are security, colocation and hosting and private cloud
15. Operator product offerings
16. Forecast methodology and assumptions
17. Forecast methodology and assumptions: presentation of results
18. Forecast methodology and assumptions: market definition
19. Forecast methodology and assumptions: modelling approach
20. Forecast methodology and assumptions: mobile services
21. Forecast methodology and assumptions: fixed services [1]
22. Forecast methodology and assumptions: fixed services [2]
23. Forecast methodology and assumptions: other business services [1]
24. Forecast methodology and assumptions: other business services [2]
25. About the Author

List of Figures
Figure 1: Change in telecoms operator retail revenue from enterprises by service type, South Africa, 2018–2023
Figure 2: Connections for enterprises and CAGRs by type of connection, South Africa, 2018–2023
Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGRfor 2018–2023 by enterprise size, South Africa
Figure 4: Telecoms operator retail revenue from enterprises by service type,South Africa, 2014–2023
Figure 5: Percentage of operator retail revenue from enterprises in 2018 andCAGR for 2018–2023 by service type, South Africa
Figure 6: Percentages of retail revenue, total employees and total enterprisesby enterprise size, South Africa, 2018
Figure 7: Telecoms operator retail revenue from enterprises by service type andenterprise size, South Africa, 2018 and 2023
Figure 8: Telecoms operator mobile service retail revenue and connections forenterprises, South Africa, 2014–2023
Figure 9: Telecoms operator fixed service retail revenue and connections forenterprises, South Africa, 2014–2023
Figure 10: Enterprise fixed broadband and dedicated connections by type ofconnection, South Africa, 2014–2023
Figure 11: Whole market other business services retail revenue from enterprises by service type, South Africa, 2014–2023
Figure 12: Other business services retail revenue from enterprises by servicetype and provider and operators’ share of this revenue by service type, SouthAfrica, 2023
Figure 13: Major operators and service providers serving the enterprise marketin South Africa
Figure 14: Percentage of enterprises, employees and business sites byenterprise size, South Africa, 2018
Figure 15: Diagram of the forecast modelling approach
Figure 16: Definitions and key drivers for mobile services
Figure 17a: Definitions and key drivers for fixed services
Figure 17b: Definitions and key drivers for fixed services
Figure 18a: Definitions and key drivers for other business services
Figure 18b: Definitions and key drivers for other business services

Note: Product cover images may vary from those shown
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