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Fon’S Wi-Fi Son Technology: An Opportunity to Improve The Quality of Wi-Fi in The UK

  • ID: 4667509
  • Report
  • November 2018
  • Region: United Kingdom
  • 7 Pages
  • Analysys Mason Group
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"Partnering with Fon will enable British CSPs to focus on Wi-Fi services and performance in order to increase customer satisfaction and reduce churn."

As the British fixed broadband market shifts toward high-speed FTTH and quad-play packages, communications service providers (CSPs) must remember that customer perception is often governed by the speed of the services delivered to their devices. For this, a good Wi-Fi quality of experience is imperative. In a competitive market, CSPs cannot get complacent with the performance of access points (APs), and must take steps to ensure the delivery of a good connectivity experience.

This case study provides:

  • An overview of the British broadband market
  • An overview of the business challenges and key drivers for CSPs that are partnering with Fon
  • An analysis of the key benefits that a CSP partnership with Fon can deliver.
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