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Global Interactive Kiosk (IK) Market- Technologies, Market share and Industry Forecast to 2024

  • ID: 4718502
  • Report
  • Region: Global
  • 240 pages
  • Occams Business Research and Consulting
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The Interactive Kiosk (IK) Market is Anticipated to Grow at a CAGR of approximately 5.69%

FEATURED COMPANIES

  • Embross (Canada)
  • IBM Corporation (U.S.)
  • IER SAS (France)
  • KAL (U.K.)
  • MER
  • Slabbkiosks (U.S.)
  • MORE

The interactive kiosk (IK) market is anticipated to grow at a CAGR of approximately 5.69% over the forecast period 2017-2024. Some of the key drivers boosting the IK market growth include, rising demand for user-friendly and convenient shopping environment, increasing interest of consumers in self-service IK systems.

In addition, the increasing growth of IK for physically challenged individuals coupled with cost-effective and efficient medium for significant geographic expansion of businesses and growth of operations further drive healthy global IK market growth.

Moreover, there are a few growth opportunities in the market including, expanding digital signage capabilities and strategic integration of intelligent personal assistant technology and knowledge navigator.

However, the global IK market growth faces some challenges including, fast change in technological environment that impacts the ongoing success of kiosk applications. Moreover, the increasing deployment of contactless payments through the use of smartphones acts as an additional challenge.

Apart from this, the global IK market faces few restraints including continued requirement of the IK maintenance and notable initial set-up costs. Also, the rising occurrence of cybercrime is anticipated to limit the adoption of IK globally.

The global interactive kiosk market is primarily segmented into offering, type and vertical. The vertical segment is further sub-segmented into hospitality, entertainment, banking and financial services, government, transportation, healthcare, retail and others. The growing demand for IK in retail applications is mainly attributed to the fact that IKs are used for advertising the offerings to customers while displaying relevant information about the product such as the availability of product with store address, etc.

The use of IKs also eliminates the requirement of the actual existence of the shoppers in the retail stores. The type of IK is further sub-segmented into self-service kiosk, bank kiosk and vending kiosk. Among these, self-service kiosk is expected to be the fastest growing sub-segment due to self-service kiosk being the most used type of IK in the global market.

However, the vending kiosk sub-segment is expected to hold the largest IK market share in 2016. A key driver fueling the growth of vending kiosks is growth in the overall count of the cashless vending machines being deployed. The enhanced efficiency of network operators and extensive use of secure payment gateways also drive solid IK market growth.

Furthermore, the growing inclination of customers towards using safe and secure cashless payment techniques either through debit cards, credit cards, and mobile devices is further fueling the global IK market growth. Some of the key market players include, IBM Corporation (U.S.), NCR Corporation (U.S.), KAL (U.K.), Advantech Co. Ltd. (Taiwan), Nexcom International Co. Ltd. (U.S.), and others.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Embross (Canada)
  • IBM Corporation (U.S.)
  • IER SAS (France)
  • KAL (U.K.)
  • MER
  • Slabbkiosks (U.S.)
  • MORE

1. Introduction
1.1. Executive Summary
1.2. Estimation Methodology

2. Market Overview
2.1. Global Interactive Kiosk Market : Evolution & Transition
2.2. Market Definition & Scope
2.3. Industry Structure
2.4. Total Market Analysis
2.4.1. Top 5 Findings
2.4.2. Top 5 Opportunity Markets
2.4.3. Top 5 Companies
2.4.4. Top 3 Competitive Strategies
2.5. Estimation Analysis
2.6. Strategic Analysis
2.6.1. Investment Vs. Adoption Model
2.6.2. 360-Degree Industry Analysis
2.6.3. Porters 5 Force Model
2.6.4. See-Saw Analysis
2.6.5. Consumer Analysis And Key Buying Criteria
2.7. Competitive Analysis
2.7.1. Key Strategies & Analysis
2.7.2. Market Share Analysis & Top Company Analysis
2.8. Strategic Recommendations & Key Conclusions
2.8.1. Investment Opportunities By Regions
2.8.2. Opportunities In Emerging Applications
2.8.3. Investment Opportunity In Fastest Growing Segment

3. Market Determinants
3.1. Market Drivers
3.1.1. Growing Interest Of Customers In Self-Service Interactive Kiosks
3.1.2. Demand For Convenience And User-Friendly Shopping Environment
3.1.3. Efficient And Cost-Effective Medium For Operations And Geographic Growth Of Businesses
3.1.4. Expanding Growth Of Interactive Kiosks For Physically Challenged Individuals
3.2. Market Restraints
3.2.1. Significant Initial Cost And Requirement Of Continuous Maintenance Of Interactive Kiosks
3.2.2. Growing Incidences Of Cybercrime Likely To Restrict Adoption Of Interactive Kiosks
3.3. Market Opportunities
3.3.1. Integration Of Knowledge Navigator And Intelligent Personal Assistant Technology
3.3.2. Growing Digital Signage Capabilities
3.4. Market Challenges
3.4.1. Growing Use Of Contactless Payments Through Smartphones
3.4.2. Rapid Change In Technological Environment Impacting The Continued Success Of Kiosk Applications

4. Global Interactive Kiosk Market By Offering
4.1. Market Definition And Scope
4.2. Decision Support Database & Estimation Methodology
4.3. Comparative Analysis Across Market Segments
4.4. Opportunity Matrix
4.5. Market Segmentation
4.5.1. Global Hardware Market
4.5.1.1. Adoption Scenario & Market Determinants
4.5.1.2. Market Estimations And Forecasts 2015-2024 ($ Million)
4.5.1.3. Key Conclusions
4.5.2. Global Software & Services Market
4.5.2.1. Adoption Scenario & Market Determinants
4.5.2.2. Market Estimations And Forecasts 2015-2024 ($ Million)
4.5.2.3. Key Conclusions

5. Global Interactive Kiosk Market By Type
5.1. Market Definition And Scope
5.2. Decision Support Database & Estimation Methodology
5.3. Comparative Analysis Across Market Segments
5.4. Opportunity Matrix
5.5. Market Segmentation
5.5.1. Global Bank Kiosk Market
5.5.1.1. Adoption Scenario & Market Determinants
5.5.1.2. Market Estimations And Forecasts 2015-2024 ($ Million)
5.5.1.3. Key Conclusions
5.5.2. Global Self-Servicekiosk Market
5.5.2.1. Adoption Scenario & Market Determinants
5.5.2.2. Market Estimations And Forecasts 2015-2024 ($ Million)
5.5.2.3. Key Conclusions
5.5.2.4. Sub Segment
5.5.2.4.1. Casino Kiosks
5.5.2.4.2. Employment Kiosks
5.5.2.4.3. Check-In Kiosks
5.5.2.4.4. Patient Interactive Kiosks
5.5.2.4.5. Photo Kiosks
5.5.2.4.6. Ticketing Kiosks
5.5.2.4.7. Information Kiosks
5.5.2.4.8. Others
5.5.3. Global Vending Kiosk Market
5.5.3.1. Adoption Scenario & Market Determinants
5.5.3.2. Market Estimations And Forecasts 2015-2024 ($ Million)
5.5.3.3. Key Conclusions
5.5.4. Sub Segment
5.5.4.1. Food & Beverage Vending Kiosks
5.5.4.2. Others

6. Global Interactive Kiosk Market By Vertical
6.1. Market Definition And Scope
6.2. Decision Support Database & Estimation Methodology
6.3. Comparative Analysis Across Market Segments
6.4. Opportunity Matrix
6.5. Market Segmentation
6.5.1. Global Entertainment Market
6.5.1.1. Adoption Scenario & Market Determinants
6.5.1.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.1.3. Key Conclusions
6.5.2. Global Hospitality Market
6.5.2.1. Adoption Scenario & Market Determinants
6.5.2.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.2.3. Key Conclusions
6.5.3. Global Transportation Market
6.5.3.1. Adoption Scenario & Market Determinants
6.5.3.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.3.3. Key Conclusions
6.5.3.4. Sub Segment
6.5.3.4.1. Airway Transport
6.5.3.4.2. Railway Transport
6.5.3.4.3. Roadway Transport
6.5.4. Global Hospitality Market
6.5.4.1. Adoption Scenario & Market Determinants
6.5.4.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.4.3. Key Conclusions
6.5.5. Banking And Financial Services
6.5.5.1. Adoption Scenario & Market Determinants
6.5.5.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.5.3. Key Conclusions
6.5.6. Healthcare Market
6.5.6.1. Adoption Scenario & Market Determinants
6.5.6.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.6.3. Key Conclusions
6.5.7. Retail Market
6.5.7.1. Adoption Scenario & Market Determinants
6.5.7.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.7.3. Key Conclusions
6.5.8. Others Market
6.5.8.1. Adoption Scenario & Market Determinants
6.5.8.2. Market Estimations And Forecasts 2015-2024 ($ Million)
6.5.8.3. Key Conclusions

7. Competitive Landscape
7.1. Key Strategies
7.1.1. List Of Mergers And Acquisition
7.1.2. List Of Joint Ventures
7.1.3. List Of Product Launches
7.1.4. List Of Partnerships

8. Geographic Analysis
8.1. Decision Support Database & Estimation Methodology
8.2. Comparative Analysis Across Market Segments
8.3. Opportunity Matrix
8.4. Global Interactive Kiosk Market By Region 2015-2024
8.4.1. North America
8.4.1.1. Industry Analysis 2015-2024 ($ Million)
8.4.1.2. Top Country Analysis
8.4.1.2.1. U.S.
8.4.1.2.1.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.1.2.1.2. Key Conclusions
8.4.1.2.2. Canada
8.4.1.2.2.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.1.2.2.2. Key Conclusions
8.4.2. Europe
8.4.2.1. Industry Analysis 2015-2024 ($ Million)
8.4.2.2. Top Country Analysis
8.4.2.2.1. UK
8.4.2.2.1.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.2.2.1.2. Key Conclusions
8.4.2.2.2. France
8.4.2.2.2.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.2.2.2.2. Key Conclusions
8.4.2.2.3. Germany
8.4.2.2.3.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.2.2.3.2. Key Conclusions
8.4.2.2.4. Spain
8.4.2.2.4.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.2.2.4.2. Key Conclusions
8.4.2.2.5. Rest Of Europe
8.4.2.2.5.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.2.2.5.2. Key Conclusions
8.4.3. Asia Pacific
8.4.3.1. Industry Analysis 2015-2024 ($ Million)
8.4.3.2. Top Country Analysis
8.4.3.2.1. China
8.4.3.2.1.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.3.2.1.2. Key Conclusions
8.4.3.2.2. India
8.4.3.2.2.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.3.2.2.2. Key Conclusions
8.4.3.2.3. Japan
8.4.3.2.3.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.3.2.3.2. Key Conclusions
8.4.3.2.4. Australia
8.4.3.2.4.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.3.2.4.2. Key Conclusions
8.4.3.2.5. Rest Of Asia Pacific
8.4.3.2.5.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.3.2.5.2. Key Conclusions
8.4.4. Row
8.4.4.1. Industry Analysis 2015-2024 ($ Million)
8.4.4.2. Top Country Analysis
8.4.4.2.1. Latin America
8.4.4.2.1.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.4.2.1.2. Key Conclusions
8.4.4.2.2. Middle East & Africa
8.4.4.2.2.1. Market Estimations And Forecasts 2015-2024 ($ Million)
8.4.4.2.2.2. Key Conclusions

9. Company Profiles
9.1. Advantech Co., Ltd. (Taiwan)
9.1.1. Overview
9.1.2. Product Portfolio
9.1.3. Strategic Initiatives
9.1.4. Scot Analysis
9.1.5. Strategic Analysis
9.2. Diebold Nixdorf, Incorporated (U.S.)
9.2.1. Overview
9.2.2. Product Portfolio
9.2.3. Strategic Initiatives
9.2.4. Scot Analysis
9.2.5. Strategic Analysis
9.3. Embross (Canada)
9.3.1. Overview
9.3.2. Product Portfolio
9.3.3. Strategic Initiatives
9.3.4. Scot Analysis
9.3.5. Strategic Analysis
9.4. Hashtech Systems Pvt. Ltd. (India)
9.4.1. Overview
9.4.2. Product Portfolio
9.4.3. Strategic Initiatives
9.4.4. Scot Analysis
9.4.5. Strategic Analysis
9.5. IBM Corporation (U.S.)
9.5.1. Overview
9.5.2. Product Portfolio
9.5.3. Strategic Initiatives
9.5.4. Scot Analysis
9.5.5. Strategic Analysis
9.6. IER SAS (France)
9.6.1. Overview
9.6.2. Product Portfolio
9.6.3. Strategic Initiatives
9.6.4. Scot Analysis
9.6.5. Strategic Analysis
9.7. KAL (U.K.)
9.7.1. Overview
9.7.2. Product Portfolio
9.7.3. Strategic Initiatives
9.7.4. Scot Analysis
9.7.5. Strategic Analysis
9.8. Kiosk Information Systems (U.S.)
9.8.1. Overview
9.8.2. Product Portfolio
9.8.3. Strategic Initiatives
9.8.4. Scot Analysis
9.8.5. Strategic Analysis
9.9. Meridian (France)
9.9.1. Overview
9.9.2. Product Portfolio
9.9.3. Strategic Initiatives
9.9.4. Scot Analysis
9.9.5. Strategic Analysis
9.10. Nexcom International Co., Ltd. (U.S.)
9.10.1. Overview
9.10.2. Product Portfolio
9.10.3. Strategic Initiatives
9.10.4. Scot Analysis
9.10.5. Strategic Analysis
9.11. NCR Corporation (U.S.)
9.11.1. Overview
9.11.2. Product Portfolio
9.11.3. Strategic Initiatives
9.11.4. Scot Analysis
9.11.5. Strategic Analysis
9.12. Precision Metal Works (India)
9.12.1. Overview
9.12.2. Product Portfolio
9.12.3. Strategic Initiatives
9.12.4. Scot Analysis
9.12.5. Strategic Analysis
9.13. Redyref (U.S.)
9.13.1. Overview
9.13.2. Product Portfolio
9.13.3. Strategic Initiatives
9.13.4. Scot Analysis
9.13.5. Strategic Analysis
9.14. Slabbkiosks (U.S.)
9.14.1. Overview
9.14.2. Product Portfolio
9.14.3. Strategic Initiatives
9.14.4. Scot Analysis
9.14.5. Strategic Analysis
9.15. Zivelo (U.S.)
9.15.1. Overview
9.15.2. Product Portfolio
9.15.3. Strategic Initiatives
9.15.4. Scot Analysis
9.15.5. Strategic Analysis

List Of Tables
1. Global Interactive Kiosk Market By Offering 2015-2024 ($ Million)
2. Global Hardware Market By Geography 2015-2024 ($ Million)
3. Global Software & Services Market By Geography 2015-2024 ($ Million)
4. Global Interactive Kiosk Market By Type 2015-2024 ($ Million)
5. Global Bank Kiosk Market By Geography 2015-2024 ($ Million)
6. Global Self-Servicekiosk Market By Geography 2015-2024 ($ Million)
7. Global Interactive Kiosk Market By Self Service Kiosk Marekt Geography 2015-2024 ($ Million)
8. Global Vending Kiosk Market By Geography 2015-2024 ($ Million)
9. Global Interactive Kiosk Market By Vending Kiosk Market 2015-2024 ($ Million)
10. Global Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
11. Global Entertainment Market By Geography 2015-2024 ($ Million)
12. Global Hospitality Market By Geography 2015-2024 ($ Million)
13. Global Transportation Market By Geography 2015-2024 ($ Million)
14. Global Interactive Kiosk Market By Transportaion Marekt Geography 2015-2024 ($ Million)
15. Global Interactive Kiosk Market By Government 2015-2024 ($ Million)
16. Global Banking And Financial Services Market By Geography 2015-2024 ($ Million)
17. Global Healthcare Market By Geography 2015-2024 ($ Million)
18. Global Retail Market By Geography 2015-2024 ($ Million)
19. Global Others Market By Geography 2015-2024 ($ Million)
20. North America Interactive Kiosk Market 2015-2024 ($ Million)
21. Europe Interactive Kiosk Market 2015-2024 ($ Million)
22. Asia Pacific Interactive Kiosk Market 2015-2024 ($ Million)
23. Rest Of The World Interactive Kiosk Market 2015-2024 ($ Million)
24. North America Interactive Kiosk Market By Offering 2015-2024 ($ Million)
25. Europe Interactive Kiosk Market By Offering 2015-2024 ($ Million)
26. Asia Pacific Interactive Kiosk Market By Offering 2015-2024 ($ Million)
27. Rest Of The World Fintech Blockchainmarket By Offering 2015-2024 ($ Million)
28. North America Interactive Kiosk Market By Type 2015-2024 ($ Million)
29. Europe Interactive Kiosk Market By Type 2015-2024 ($ Million)
30. Asia Pacific Interactive Kiosk Market By Type 2015-2024 ($ Million)
31. Rest Of The World Interactive Kiosk Market By Type 2015-2024 ($ Million)
32. North America Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
33. Europe Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
34. Asia Pacific Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
35. Rest Of The World Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
36. North America Interactive Kiosk Market By Government 2015-2024 ($ Million)
37. Europe Interactive Kiosk Market By Government 2015-2024 ($ Million)
38. Asia Pacific Interactive Kiosk Market By Government 2015-2024 ($ Million)
39. Rest Of The World Interactive Kiosk Market By Government 2015-2024 ($ Million)
40. United States Interactive Kiosk Market By Offering 2015-2024 ($ Million)
41. United States Interactive Kiosk Market By Type 2015-2024 ($ Million)
42. United States Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
43. United States Interactive Kiosk Market By Government 2015-2024 ($ Million)
44. Canada Interactive Kiosk Market By Offering 2015-2024 ($ Million)
45. Canada Interactive Kiosk Market By Type 2015-2024 ($ Million)
46. Canada Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
47. Canada Interactive Kiosk Market By Government 2015-2024 ($ Million)
48. UK Interactive Kiosk Market By Offering 2015-2024 ($ Million)
49. UK Interactive Kiosk Market By Type 2015-2024 ($ Million)
50. UK Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
51. UK Interactive Kiosk Market By Government 2015-2024 ($ Million)

List Of Figures
1. Global Hardware Market By Geography 2015-2024 ($ Million)
2. Global Software & Services Market By Geography 2015-2024 ($ Million)
3. Global Interactive Kiosk Market By Type 2015-2024 ($ Million)
4. Global Bank Kiosk Market By Geography 2015-2024 ($ Million)
5. Global Self-Servicekiosk Market By Geography 2015-2024 ($ Million)
6. Global Casino Kiosks By Geography 2015-2024 ($ Million)
7. Global Employment Kiosks By Geography 2015-2024 ($ Million)
8. Global Check-In Kiosks By Geography 2015-2024 ($ Million)
9. Global Patient Interactive Kiosks By Geography 2015-2024 ($ Million)
10. Global Photo Kiosks By Geography 2015-2024 ($ Million)
11. Global Ticketing Kiosks By Geography 2015-2024 ($ Million)
12. Global Information Kiosks By Geography 2015-2024 ($ Million)
13. Global Others By Geography 2015-2024 ($ Million)
14. Global Vending Kiosk Market By Geography 2015-2024 ($ Million)
15. Global Food & Beverage Vending Kiosks By Geography 2015-2024 ($ Million)
16. Global Others By Geography 2015-2024 ($ Million)
17. Global Interactive Kiosk Market By Vending Kiosk Market 2015-2024 ($ Million)
18. Global Interactive Kiosk Market By Vertical 2015-2024 ($ Million)
19. Global Entertainment Market By Geography 2015-2024 ($ Million)
20. Global Hospitality Market By Geography 2015-2024 ($ Million)
21. Global Transportation Market By Geography 2015-2024 ($ Million)
22. Global Airway Transport By Geography 2015-2024 ($ Million)
23. Global Railway Transport By Geography 2015-2024 ($ Million)
24. Global Roadway Transport By Geography 2015-2024 ($ Million)
25. Global Banking And Financial Services Market By Geography 2015-2024 ($ Million)
26. Global Healthcare Market By Geography 2015-2024 ($ Million)
27. Global Retail Market By Geography 2015-2024 ($ Million)
28. Global Others Market By Geography 2015-2024 ($ Million)
29. United States (U.S.) Interactive Kiosk Market 2015-2024 ($ Million)
30. Canada Interactive Kiosk Market 2015-2024 ($ Million)
31. United Kingdom (UK) Interactive Kiosk Market 2015-2024 ($ Million)
32. France Interactive Kiosk Market 2015-2024 ($ Million)
33. Germany Interactive Kiosk Market 2015-2024 ($ Million)
34. Spain Interactive Kiosk Market 2015-2024 ($ Million)
35. Roe Interactive Kiosk Market 2015-2024 ($ Million)
36. China Interactive Kiosk Market 2015-2024 ($ Million)
37. India Interactive Kiosk Market 2015-2024 ($ Million)
38. Japan Interactive Kiosk Market 2015-2024 ($ Million)
39. Australia Interactive Kiosk Market 2015-2024 ($ Million)
40. Roapac Interactive Kiosk Market 2015-2024 ($ Million)
41. Latin America Interactive Kiosk Market 2015-2024 ($ Million)
42. Mena Interactive Kiosk Market 2015-2024 ($ Million)

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Embross (Canada)
  • IBM Corporation (U.S.)
  • IER SAS (France)
  • KAL (U.K.)
  • MER
  • Slabbkiosks (U.S.)
  • MORE

Interactive kiosk: Fueling safe, secure and fast transactions

Convenience of shopping in terms of digital payments is the general market trend. The growing demand for convenience and user-friendly shopping environment is expected to be a primary driver accelerating growth across the Global Interactive Kiosk (IK) market over the forecast period 2017-2024.

The strategic integration of technology enable kiosks to accomplish several key functions and thereby, developing into self-service kiosks. For instance, kiosks may allow users to place order from any shop’s catalogue when the item isn’t available in the stock.

According to the publisher's analysis, global IK market is projected to grow at CAGR 5.69% during the forecast period 2017-2024. IK is also required for collecting cash while exchanging the merchandise and feed a public utility bill account number for performing the online transactions. Further, the kiosk may even be used for issuing a hotel key card, looking up any information about the products, or checking out a library book.

Top 10 industries that increasingly deploy IK include financial, check-in, grocery stores, job applications, vending, fast food, casinos, ticketing, map directory and receptionist. The self-service kiosks are increasingly being used starting from retail vending machines to Automated Teller Machines (ATMs). Earlier, just ATMs were the kiosks being used worldwide. However, presently IKs are used in hotels, casinos and grocery stores.

Growing demand for convenience and user-friendly shopping environment: market driver

IK allow retailers to offer superior satisfaction to the consumers by providing them with improved experience related to the purchase decisions made by the customers. The customers are empowered to select and purchase products by their own through the use of IK and not requiring any assistance from the store staff.

IK prove handy and highly user-friendly as against standing in queues to get any services either in banks, post offices, retail stores, and many more. IK handle tough tasks in minimal time and primarily driven by technological innovations that improves upon the kiosk’s operational efficiency.

For instance, Coca-Cola Company deployed IK for delivering its core marketing campaigns to ultimately enhance the customer interaction. The use of IK for marketing campaign supported Coca-Cola Company’s brand promotion efforts while improving upon the consumer’s overall shopping experience.

According to the publisher's analysis, approximately 56% of the global retailers prefer using IKs for retail shopping which enhances their overall shopping experience. The in-store self-help technologies comprise of IKs that enhance the consumer’s shopping experience.

IKs in retail offer updated information about the availability of the products while also providing additional product information. Nearly 45% of the retail consumers use in-store kiosks for getting the product information and for finally purchasing the product. For instance, some major companies in India such as Gloria Jeans Coffee, Brewberrys, Coffee Day Xpress, etc. have introduced their coffee kiosks in 2015. Coffee Day Xpress has invested approximately Rs 2 lakhs to Rs 5 lakhs for setting up a coffee kiosk in India in 2015.

Asia-Pacific: fastest growing region for the forecast period

Asia-Pacific in the global IK market is expected to be the fastest growing region primarily driven by the rising investments from the providers of IK in the region. For instance, during 2016, Diebold Incorporated declared to have finalized the strategic joint venture agreement with the Inspur Group.

This finalized deal enabled the newly formed Diebold Nixdorf to offer an entire range of self-service solutions in the Chinese IK market. The new agreement is expected to boost the installation of non-cash IK and terminals, ATMs in accord with the regulations of China.

In another transaction, GMO payment gateway, Inc. has invested an undisclosed amount in the mobile technology company in Malaysia, Macrokiosk. Macrokiosk, Inc. allows content providers to successfully monetize their digital content throughout the Southeast Asian region. During December 2015, Bank SimpananNasional (BSN) which is premier savings bank in Malaysia had invested a total of about RM30 million for implementing the Virtual Teller Machines (VTM) which is a type of IK in the country.

The VTM offers over 80 percent of the overall counter services while, being an up-gradation over the existing cash deposit machines (CDM) and ATM machines. Hon Hai Precision Industry Co. has signed a partnership agreement with CimaNanoTech, Inc. for providing projective capacitive solution for the touch screen size in the range of 40-inch to 100-inch in Taiwan.

This key agreement is expected to boost the production of capacitive solution used in the touch screens and thereby, enhance the deployment of interactive kiosks in Taiwan since, capacitive solutions are implemented in touch screens across the interactive kiosks. These key investments by various IK manufacturing companies across several countries in the Asia-Pacific region are expected to boost growth across the region.

Note: Product cover images may vary from those shown
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  • Embross (Canada)
  • Hashtech Systems Pvt. Ltd. (India)
  • IBM Corporation (U.S.)
  • IER SAS (France)
  • KAL (U.K.)
  • Slabbkiosks (U.S.)
  • Advantech Co., Ltd. (Taiwan)
  • Diebold Nixdorf, Incorporated (U.S.)
  • Kiosk Information Systems (U.S.)
  • MER
Note: Product cover images may vary from those shown
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