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How to Transform Your Call Center With WebRTC - Webinar

  • ID: 4745912
  • Webinar
  • February 2019
  • Region: Global
  • Lorman Business Center, Inc.
Learn why WebRTC is a game changing technology and how it enhances customer service in call centers.

Few people or business find the World Wide Web a stranger any more, they use it to communicate with customers in real time, sell their products or services and as a platform to get their message out.

So why look at WebRTC?

If setting up peer-to-peer connections quickly, to other web browsers would cut connection problems, reduce or eliminate cumbersome logins without having to invest in a wealth of frameworks and libraries to build out this type of value then this might be the information for you.

This basic What is WebRTC material will answer questions and explore some of the intrinsic benefits of WebRTC.
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What is WebRTC?

How Can You Use It
  • Peer Connections
  • Peer-to-Peer Media
Enhance Enterprise Business

Pros and Cons of Using WebRTC

Unique Ways To
  • Increase Interaction
  • Support Higher-Value Customers
  • Convert Visitors
  • Keep Visitors on Your Site
  • Self-Service Options
  • Evolving Your Call Center
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Lloyd Lofton, LUTC - 7 Figure Sales Tools
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This webinar is designed for customer service managers and representatives, account managers, credit and billing representatives, receptionists, technical and support representatives.
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