+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

PRINTER FRIENDLY

The Operator Business Services: USA Forecast 2018–2023

  • ID: 4755833
  • Report
  • March 2019
  • Region: United States
  • 40 pages
  • Analysys Mason

FEATURED COMPANIES

  • AT&T
  • CenturyLink
  • Comcast
  • GTT
  • Sprint
  • Verizon
  • MORE

This report analyses the demand for telecoms services by micro, small and medium-sized enterprises (MSMEs) and large enterprises, expressed in terms of revenue, the number of connections or users and the average revenue per user (ARPU).
 
The report highlights that operator enterprise revenue from legacy services in the USA is broadly flat or declining, and identifies  those services that are most likely to deliver future growth.

It quantifies the market for fixed and mobile voice and data services, IoT connectivity services and other business services such as security, unified communications and public and private cloud services. It also profiles the main operators that are active in the US enterprise market.

The report is based on several sources, including the FCC, US  Economic census, operator reporting and other third-party reports as well as our 2017 enterprise survey.

Report Coverage

Enterprise Size

Segments:

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

Services

Mobile:

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity(mobile and LPWA)

Fixed:

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services:

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-aservice(SaaS, public cloud)
  • Platform-as-aservice(PaaS, public cloud)
  • Infrastructure-as-aservice(IaaS,public cloud)
  • Enterprise mobility
  • Desktop management

Who Should Read this Report

  • Operators that want to identify key areas for revenue growth, both in terms of enterprise segments and individual services.
  • Vendors that are considering targeting the enterprise market.
  • Third-party service providers seeking collaborative relations with operators.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • AT&T
  • CenturyLink
  • Comcast
  • GTT
  • Sprint
  • Verizon
  • MORE

Chapter Nos.

5. Executive summary
6. Executive summary: operator revenue from legacy services is declining, but we expect to see revenue growth from IoT and other value-added business services
7. Implications for operators
8. Forecast results
9. Operator business revenue in the USA will remain broadly flat, and growth  in fixed and mobile data services will compensate for the decline in legacy  voice services
10. Most operator revenue will come from large enterprises, but growth will come from micro enterprises
11. Mobile data revenue partly compensates for declines in voice and messaging; the increased number of IoT deployments drives small overall growth in mobile services
12. Revenue growth from broadband and dedicated connections will largely offset declines from legacy fixed voice services
13. High-bandwidth broadband and dedicated connections services will continue to grow in importance
14. The addressable market for other business services will continue to grow as enterprises adopt additional cloud-based business solutions
15. Operator revenue from other business services forms a small but rapidly growing share of the overall business revenue
16. The broader enterprise IT and managed services market includes more services than those addressed by operators and is currently worth around USD550 billion
17. Operator profiles
18. The US enterprise market is characterised by the presence of a large number of regional players
19. Operator profiles: AT&T
20. Operator profiles: Verizon
21. Operator profiles: CenturyLink
22. Operator profiles: Comcast
23. Operator profiles: Zayo
24. Operator profiles: Sprint
25. Operator profiles: GTT
26. Forecast methodology and assumptions
27. Forecast methodology and assumptions: presentation of results
28. Forecast methodology and assumptions: market definition
29. Forecast methodology and assumptions: modelling approach
30. Forecast methodology and assumptions: mobile services
31. Forecast methodology and assumptions: fixed services [1]
32. Forecast methodology and assumptions: fixed services [2]
33. Forecast methodology and assumptions: other business services [1]
34. Forecast methodology and assumptions: other business services [2]
35. Forecast methodology and assumptions: broader IT categories
36. About the authors

List of Figures
Figure 1: Change in telecoms operator retail revenue from businesses by service type, USA, 2018–2023
Figure 2: Connections for businesses and CAGRs by type of connection, USA, 2018–2023
Figure 3: Telecoms operator retail revenue from businesses in 2018 and CAGR for 2018–2023 by enterprise size, USA
Figure 4: Telecoms operator retail revenue from businesses by service type, USA, 2014–2023
Figure 5: Percentage of operator retail revenue from businesses in 2018 and CAGR for 2018–2023 by service type, USA
Figure 6: Percentages of retail revenue, total employees and total enterprises by enterprise size, USA, 2018
Figure 7: Telecoms operator retail revenue from businesses by service type and enterprise size, USA, 2018 and 2023
Figure 8: Telecoms operator mobile service retail revenue and connections for businesses, USA, 2014–2023
Figure 9: Telecoms operator fixed service retail revenue and connections for businesses, USA, 2014–2023
Figure 10: Number of business fixed broadband and dedicated connections by type of connection, USA, 2014–2023
Figure 11: Other business services retail revenue from businesses by service type, USA, 2014–2023
Figure 12: Other business services retail revenue from businesses by service type and provider and operators’ share of this revenue by service type, USA, 2023
Figure 13: Enterprise IT and managed services market, 2018– 2023
Figure 14: Number of business and government-grade voice connections, by type of subscription and operator, December 2016
Figure 15: AT&T business revenue, by service, 2017–2018
Figure 16: Verizon business revenue, by type of product, fixed only, 2017–2018
Figure 17: CenturyLink business revenue, by size of business, 2017–2018
Figure 18: Comcast business revenue, 2012–2018
Figure 19: Zayo business and wholesale revenue, by type of service, 2017–2018
Figure 20: Charter business revenue, by business size, 2017–2018
Figure 21: Percentage of enterprises, employees and business sites by enterprise size, USA, 2018
Figure 22: Diagram of the forecast modelling approach
Figure 23: Definitions and key drivers for mobile services
Figure 24a: Definitions and key drivers for fixed services
Figure 24b: Definitions and key drivers for fixed services
Figure 25a: Definitions and key drivers for other business services
Figure 25b: Definitions and key drivers for other business services
Figure 26: Description of broader IT categories tracked by AMI Partners

Note: Product cover images may vary from those shown
  • AT&T
  • CenturyLink
  • Comcast
  • GTT
  • Sprint
  • Verizon
  • Zayo
Note: Product cover images may vary from those shown

Loading
LOADING...

Adroll
adroll