+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Voice Biometrics Market by Application, Component, Type, Deployment, Organization Size, Industry Vertical, Region - Global Forecast to 2024

  • ID: 4769730
  • Report
  • Region: Global
  • 137 Pages
  • Markets and Markets
1 of 6
The Global Voice Biometrics Market is Expected to grow from USD 984 Million in 2019 to USD 2,845 Million by 2024, at a CAGR of 23.7%

FEATURED COMPANIES

  • Aculab
  • Auraya
  • LumenVox
  • Nuance Communications
  • Phonexia
  • SESTEK
  • MORE

Voice Biometrics Market by Application (Access Control & Authentication, Fraud Detection & Prevention, Forensic Voice Analysis & Criminal Investigation), Component, Type, Deployment, Organization Size, Industry Vertical, Region - Global Forecast to 2024

"Increasing demand for robust fraud detection and prevention systems to drive the adoption of voice biometrics across industry verticals"

The author expects the global voice biometrics market to grow from USD 984 million in 2019 to USD 2,845 million by 2024, at a Compound Annual Growth Rate (CAGR) of 23.7% during the forecast period. Major growth factors for the market include an increasing demand for robust fraud detection and prevention systems across the BFSI industry and need for reducing authentication and identification costs. However, the security and privacy issues with new advanced technologies would limit the market growth.

"Passive voice biometrics segment to grow at a higher CAGR during the forecast period"

Based on type, the voice biometrics market is divided into active and passive voice biometrics. Passive voice biometrics verifies the customer identity during a natural conversation with a customer representative or call center agent. The technique is considered as a superior one, as it authenticates the user without a passphrase. As compared to active voice biometrics technique, the technique requires more storage capacity and processing power. The passive voice biometrics segment is expected to grow at a higher CAGR due to an increasing deployment by companies majorly in BFSI, retail and eCommerce, and telecommunications and IT verticals. Large enterprises have been showing an increasing interest for the passive type of biometrics solutions.

"Large enterprises to hold a higher market share during the forecast period"

Organizations have been gradually recognizing the importance of voice biometrics software and have started deploying them as per their needs and available resources. Large enterprises have their security infrastructure, such as MFA, for their employees and visitors. The security infrastructure may include hardware and software components, which can be installed on-premises. Active and passive voice biometrics offerings enable enterprises to deploy such solutions across channels, such as IVR, live agents, and mobile. The availability of sufficient fund for the on-premises deployment type and a need for MFA security architecture have increased the adoption of such solutions among large enterprises.

"Voice biometrics market in Asia Pacific (APAC) to grow at the highest CAGR during the forecast period"

The high growth in the APAC market is attributed to the significant growth potential, growing retail market, and increasing digitalization in the region with an increasing need for remaining globally competitive. Furthermore, the inclination of APAC countries toward emerging technologies such as Artificial Intelligence (AI) is also expected to fuel the growth of the voice biometrics market. However, the lack of technological awareness, privacy issues, and limited technical expertise in advanced technologies remain significant hurdles in the voice biometrics adoption across the region. The cloud-based voice biometrics software presents an optimal solution for these countries by minimizing integration complexities and installation costs.

In-depth interviews were conducted with the Chief Executive Officers (CEOs), Chief Technology Officers (CTOs), Chief Operating Officers (COOs), Vice Presidents (VPs), Managing Directors (MDs), technology and innovation directors, and related key executives from various key companies and organizations operating in the voice biometrics market.

  • By Company – Tier 1–10%, Tier 2–25%, and Tier 3–65%
  • By Designation – C-Level–25%, Director Level–50%, and Others–25%
  • By Region – North America–40%, Europe–30%, and APAC–20%, RoW – 10%

The voice biometrics market comprises major solution providers such as Nuance Communications (US), NICE (Israel), Verint (US), AimBrain (UK), Voice Biometrics Group (US), Phonexia (Czech Republic), OneVault (South Africa), SESTEK (Turkey), LumenVox (US), LexisNexis Risk Solutions (US), VoicePIN (Poland), Uniphore (India), Pindrop (US), Aculab (UK), and Auraya (Australia). The study includes an in-depth competitive analysis of these key players in the voice biometrics market with their company profiles, recent developments, and key market strategies.

Research Coverage
The voice biometrics market revenue is primarily classified into revenues from software and services. Software revenue is associated with software offerings while services’ revenue is associated with support and maintenance services and consulting services. The market is also segmented on the basis of application, type, deployment mode, organization size, industry vertical, and region.

Key benefits of the report
The report would help the market leaders/new entrants in the market with the information on the closest approximations of the revenue numbers for the overall voice biometrics market and the subsegments. The report would help stakeholders understand the competitive landscape and gain insights to better position their businesses and plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.

Note: Product cover images may vary from those shown
2 of 6

FEATURED COMPANIES

  • Aculab
  • Auraya
  • LumenVox
  • Nuance Communications
  • Phonexia
  • SESTEK
  • MORE

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.4 Years Considered for the Study
1.5 Currency Considered
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Breakup and Data Triangulation
2.3 Market Size Estimation
2.4 Market Forecast
2.5 Microquadrant Research Methodology
2.5.1 Vendor Inclusion Criteria
2.6 Assumptions for the Study
2.7 Limitations of the Study

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Voice Biometrics Market
4.2 Market By Application (2019–2024)
4.3 Market By Type
4.4 Market Share Across Regions

5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Increasing Demand for Robust Fraud Detection and Prevention Systems Across the BFSI Industry
5.2.1.2 Need for Reducing Authentication and Identification Costs
5.2.2 Restraints
5.2.2.1 Security and Privacy Issues With New Advanced Technologies
5.2.2.2 Low Cybersecurity Budget of Organizations and High Installation Costs
5.2.3 Opportunities
5.2.3.1 Advent of Advanced Technologies, Such as AI and DNN
5.2.3.2 Need for Safeguarding the Privacy of Healthcare Data
5.2.4 Challenges
5.2.4.1 Lack of Accuracy in Authenticating Users
5.3 Industry Trends
5.3.1 Voice Biometrics Innovations
5.3.1.1 Using Ai-Enabled Technologies, Such as Machine Learning and Deep Learning to Comply With Regulations and Compliances
5.3.1.2 Aiops for Change-Tolerant Algorithms
5.3.1.3 Artificial Intelligence for Analyzing Users’ Data
5.3.2 Voice Biometrics Market: Use Cases
5.3.2.1 Detecting Fraud With Voice Biometrics From Nuance Communications
5.3.2.2 Preventing Frauds and Delivering Better Service With NICE RTA Solution
5.3.3 Regulatory Implications
5.3.3.1 General Data Protection Regulation
5.3.3.2 Sarbanes–Oxley Act
5.3.3.3 Basel
5.3.3.4 Governance, Risk, and Compliance Standards
5.3.3.5 EU Data Protection Regulation
5.3.3.6 Health Information Technology for Economic and Clinical Health
5.3.3.7 Health Insurance Portability and Accountability Act

6 Voice Biometrics Market By Component
6.1 Introduction
6.2 Software
6.2.1 Need for Easy, Faster, and Convenient User Authentication Drives the Growth of Voice Biometrics
6.3 Services
6.3.1 Professional Services
6.3.1.1 Consulting
6.3.1.1.1 Need for Enhanced Strategic Outlook, Improved Performance Efficiencies, and Business Transformation to Drive the Consulting Services
6.3.1.2 Training and Education
6.3.1.2.1 Need for Guidance in Implementing Voice Biometrics Solutions to Foster the Growth of Education and Training Services
6.3.1.3 Deployment and Integration
6.3.1.3.1 Rise in the Adoption of Voice Biometrics Solutions With Inherent Need to Align Solution to the Client Environment to Drive the Deployment and Integration Services
6.3.1.4 Support and Maintenance
6.3.1.4.1 Complexity of Operations and the Need for Regular Assistance During the Software Lifecycle to Foster the Growth of Support and Maintenance Services
6.3.2 Managed Services
6.3.2.1 Need to Comply With Stringent Regulations Driving Managed Services

7 Voice Biometrics Market By Application
7.1 Introduction
7.2 Access Control and Authentication
7.2.1 Enhanced Security for Accessing Personal Information to Drive the Adoption of Voice Biometrics Solutions
7.3 Fraud Detection and Prevention
7.3.1 Customer Authentication During Live Conversation to Increase the Significance of Voice Biometrics Solutions
7.4 Forensic Voice Analysis and Criminal Investigation
7.4.1 Speaker Identification Capability to Drive the Need for Voice Biometrics in Forensic Voice Analysis and Criminal Investigation
7.5 Others

8 Voice Biometrics Market By Type
8.1 Introduction
8.2 Active Voice Biometrics
8.2.1 Benefits of Lowered Data, Storage Capacity, and Processing Power Requirement, to Increase the Adoption of Active Voice Biometrics
8.3 Passive Voice Biometrics
8.3.1 Advantage of Customer Authentication During Live Conversation Increasing the Significance of Passive Voice Biometrics

9 Voice Biometrics Market By Organization Size
9.1 Introduction
9.2 Small and Medium-Sized Enterprises
9.2.1 Need for Viable Cloud-Based Biometrics Solutions to Drive the Adoption of Voice Biometrics in Small and Medium-Sized Enterprises
9.3 Large Enterprises
9.3.1 Increasing Adoption of Advanced Technologies to Drive the Adoption of Voice Biometrics in Large Enterprises

10 Voice Biometrics Market By Deployment Model
10.1 Introduction
10.2 Cloud
10.2.1 Rapid Implementation, Reduced Operational Cost, 24×7 Data Accessibility, Scalability, and Ease of Use to Drive the Adoption of Cloud-Based Voice Biometrics Solutions
10.3 On-Premises
10.3.1 Flexibility to Customize Solutions to Be the Key Factor Driving the Growth of On-Premises Voice Biometrics Solutions

11 Voice Biometrics Market By Industry Vertical
11.1 Introduction
11.2 Banking, Financial Services, and Insurance
11.2.1 Need for Enhanced, User-Friendly Authentication Techniques to Boost the Adoption of Voice Biometrics By Financial Organizations
11.3 Retail and eCommerce
11.3.1 Focus on Secured Financial Transactions to Drive the Adoption of Voice Biometrics Solutions in Retail
11.4 Telecommunications and IT
11.4.1 Need to Protect Large Volumes of Sensitive Data to Drive the Adoption of Voice Biometrics Solutions in Telecommunications and IT
11.5 Government and Defense
11.5.1 Increasing Focus on Verifying People’s Identification to Drive the Market in the Vertical
11.6 Healthcare
11.6.1 Mandatory Protection of Sensitive Data to Boost the Adoption of Voice Biometrics Solutions in Healthcare Vertical
11.7 Others

12 Geographic Analysis
12.1 Introduction
12.2 North America
12.2.1 United States
12.2.1.1 Rapid Technology and Infrastructure Developments in the US to Lead High Adoption of Voice Biometrics Solutions
12.2.2 Canada
12.2.2.1 Increasing Adoption of AI Technology Among Banking and Telecom Industries to Boost the Adoption of Voice Biometrics in Canada
12.3 Europe
12.3.1 United Kingdom
12.3.1.1 Increasing Investments in Research and Development to Boost the Market Growth in the United Kingdom
12.3.2 Germany
12.3.2.1 Increasing Need for Migrant Authentication to Spur Demand for Voice Biometric Solutions in Germany
12.3.3 France
12.3.3.1 Growing Security Concerns to Spur Demand for Voice Biometrics Solutions in France
12.3.4 Rest of Europe
12.4 Asia Pacific
12.4.1 China
12.4.1.1 Increasing Demand for Enhanced Security for Preventing Criminal Activities to Enhance the Market Growth in China
12.4.2 Australia and New Zealand
12.4.2.1 Voice Biometrics Solution Providers’ Growing Focus in Australia and New Zealand to Drive Market Growth
12.4.3 India
12.4.3.1 Rapidly Increasing Use of Internet to Spur the Demand for Voice Biometrics Solutions in India
12.4.4 Singapore
12.4.4.1 Growing Need for Secured Financial Transactions to Enhance the Deployment of Voice Biometrics Solutions in Singapore
12.4.5 Rest of Asia Pacific
12.5 Middle East and Africa
12.5.1 Africa
12.5.1.1 Growing Demand Among Financial and Telecom Organizations to Drive the Voice Biometrics Technology in African Region
12.5.2 Middle East
12.5.2.1 Growing Demand From Banking and Financial Organizations Would Drive the Market
12.6 Latin America
12.6.1 Brazil
12.6.1.1 Emerging Startups in Brazil to Drive the Voice Biometrics Market
12.6.2 Mexico
12.6.2.1 Growing Use of New Technologies to Secure Financial and Personal Data to Create the Demand for Voice Biometrics Solutions in Mexico
12.6.3 Rest of Latin America

13 Competitive Landscape
13.1 Microquadrant Overview
13.1.1 Visionaries
13.1.2 Innovators
13.1.3 Dynamic Differentiators
13.1.4 Emerging Companies
13.2 Competitive Benchmarking
13.2.1 Strength of Product Portfolio Adopted By Major Players in the Market
13.2.2 Business Strategy Excellence Adopted By Major Players in the Market
13.3 Market Ranking

14 Company Profiles
14.1 Introduction
14.2 Nuance Communications
14.3 NICE
14.4 Verint
14.5 Phonexia
14.6 Pindrop
14.7 AimBrain
14.8 Voice Biometrics Group
14.9 Aculab
14.10 Auraya
14.11 Uniphore
14.12 VoicePIN
14.13 LexisNexis Risk Solutions
14.14 LumenVox
14.15 OneVault
14.16 SESTEK

15 Appendix
15.1 Discussion Guide
15.2 Knowledge Store: Subscription Portal
15.3 Available Customization
15.4 Related Reports
15.5 Author Details

List of Tables
Table 1 Factor Analysis
Table 2 Evaluation Criteria
Table 3 Voice Biometrics Market Size and Growth Rate, 2019–2024 (USD Million, Y-O-Y %)
Table 4 Market Size By Component, 2017–2024 (USD Million)
Table 5 Software: Market Size By Region, 2017–2024 (USD Million)
Table 6 Voice Biometrics Market Size, By Service, 2017–2024 (USD Million)
Table 7 Services: Market Size By Region, 2017–2024 (USD Million)
Table 8 Professional Services Market Size, By Type, 2017–2024 (USD Million)
Table 9 Professional Services Market Size, By Region, 2017–2024 (USD Million)
Table 10 Consulting Market Size, By Region, 2017–2024 (USD Million)
Table 11 Training and Education Market Size, By Region, 2017–2024 (USD Million)
Table 12 Deployment and Integration Market Size, By Region, 2017–2024 (USD Million)
Table 13 Support and Maintenance Market Size, By Region, 2017–2024 (USD Million)
Table 14 Managed Services Market Size, By Region, 2017–2024 (USD Million)
Table 15 Voice Biometrics Market Size, By Application, 2017–2024 (USD Million)
Table 16 Access Control and Authentication: Market Size By Region, 2017–2024 (USD Million)
Table 17 Fraud Detection and Prevention: Market Size By Region, 2017–2024 (USD Million)
Table 18 Forensic Voice Analysis and Criminal Investigation: Market Size By Region, 2017–2024 (USD Million)
Table 19 Others: Market Size By Region, 2017–2024 (USD Million)
Table 20 Voice Biometrics Market Size, By Type, 2017–2024 (USD Million)
Table 21 Active: Market Size By Region, 2017–2024 (USD Million)
Table 22 Passive: Market Size By Region, 2017–2024 (USD Million)
Table 23 Voice Biometrics Market Size, By Organization Size, 2017–2024 (USD Million)
Table 24 Small and Medium-Sized Enterprises: Market Size By Region, 2017–2024 (USD Million)
Table 25 Large Enterprises: Market Size By Region, 2017–2024 (USD Million)
Table 26 Voice Biometrics Market Size, By Deployment Model, 2017–2024 (USD Million)
Table 27 Cloud: Market Size By Region, 2017–2024 (USD Million)
Table 28 On-Premises: Market Size By Region, 2017–2024 (USD Million)
Table 29 Voice Biometrics Market Size, By Industry Vertical, 2017–2024 (USD Million)
Table 30 Banking, Financial Services, and Insurance: Market Size By Region, 2017–2024 (USD Million)
Table 31 Retail and eCommerce: Market Size By Region, 2017–2024 (USD Million)
Table 32 Telecommunications and IT: Market Size By Region, 2017–2024 (USD Million)
Table 33 Government and Defense: Market Size By Region, 2017–2024 (USD Million)
Table 34 Healthcare: Market Size By Region, 2017–2024 (USD Million)
Table 35 Others: Market Size By Region, 2017–2024 (USD Million)
Table 36 Voice Biometrics Market Size, By Region, 2017–2024 (USD Million)
Table 37 North America: Voice Biometrics Market Size, By Component, 2017–2024 (USD Million)
Table 38 North America: Market Size By Service, 2017–2024 (USD Million)
Table 39 North America: Market Size By Professional Services, 2017–2024 (USD Million)
Table 40 North America: Market Size By Type, 2017–2024 (USD Million)
Table 41 North America: Market Size By Application, 2017–2024 (USD Million)
Table 42 North America: Market Size By Deployment Mode, 2017–2024 (USD Million)
Table 43 North America: Market Size By Organization Size, 2017–2024 (USD Million)
Table 44 North America: Market Size By Industry Vertical, 2017–2024 (USD Million)
Table 45 North America: Market Size By Country, 2017–2024 (USD Million)
Table 46 Europe: Voice Biometrics Market Size, By Component, 2017–2024 (USD Million)
Table 47 Europe: Market Size By Service, 2017–2024 (USD Million)
Table 48 Europe: Market Size By Professional Service, 2017–2024 (USD Million)
Table 49 Europe: Market Size By Type, 2017–2024 (USD Million)
Table 50 Europe: Market Size By Application, 2017–2024 (USD Million)
Table 51 Europe: Market Size By Deployment Mode, 2017–2024 (USD Million)
Table 52 Europe: Market Size By Organization Size, 2017–2024 (USD Million)
Table 53 Europe: Market Size By Industry Vertical, 2017–2024 (USD Million)
Table 54 Europe: Market Size By Country, 2017–2024 (USD Million)
Table 55 Asia Pacific: Voice Biometrics Market Size, By Component, 2017–2024 (USD Million)
Table 56 Asia Pacific: Market Size By Service, 2017–2024 (USD Million)
Table 57 Asia Pacific: Market Size By Professional Service, 2017–2024 (USD Million)
Table 58 Asia Pacific: Market Size By Type, 2017–2024 (USD Million)
Table 59 Asia Pacific: Market Size By Application, 2017–2024 (USD Million)
Table 60 Asia Pacific: Market Size By Deployment Mode, 2017–2024 (USD Million)
Table 61 Asia Pacific: Market Size By Organization Size, 2017–2024 (USD Million)
Table 62 Asia Pacific: Market Size By Industry Vertical, 2017–2024 (USD Million)
Table 63 Asia Pacific: Market Size By Country, 2017–2024 (USD Million)
Table 64 MEA: Voice Biometrics Market Size, By Component, 2017–2024 (USD Million)
Table 65 MEA: Market Size By Service, 2017–2024 (USD Million)
Table 66 MEA: Market Size By Professional Service, 2017–2024 (USD Million)
Table 67 MEA: Market Size By Type, 2017–2024 (USD Million)
Table 68 MEA: Market Size By Application, 2017–2024 (USD Million)
Table 69 MEA: Market Size By Deployment Mode, 2017–2024 (USD Million)
Table 70 MEA: Market Size By Organization Size, 2017–2024 (USD Million)
Table 71 MEA: Market Size By Industry Vertical, 2017–2024 (USD Million)
Table 72 MEA: Market Size By Sub-Region, 2017–2024 (USD Million)
Table 73 Latin America: Voice Biometrics Market Size, By Component, 2017–2024 (USD Million)
Table 74 Latin America: Market Size By Service, 2017–2024 (USD Million)
Table 75 Latin America: Market Size By Professional Service, 2017–2024 (USD Million)
Table 76 Latin America: Market Size By Type, 2017–2024 (USD Million)
Table 77 Latin America: Market Size By Application, 2017–2024 (USD Million)
Table 78 Latin America: Market Size By Deployment Mode, 2017–2024 (USD Million)
Table 79 Latin America: Market Size By Organization Size, 2017–2024 (USD Million)
Table 80 Latin America: Market Size By Industry Vertical, 2017–2024 (USD Million)
Table 81 Latin America: Market Size By Country, 2017–2024 (USD Million)

List of Figures
Figure 1 Global Voice Biometrics Market: Research Design
Figure 2 Market: Top-Down and Bottom-Up Approaches
Figure 3 Market Overview
Figure 4 Market to Witness High Growth During the Forecast Period
Figure 5 Market By Component (2019 vs 2024)
Figure 6 Market By Deployment Model (2019–2024)
Figure 7 Increasing Demand for Robust Fraud Detection and Prevention Systems Across the BFSI Industry to Drive the Voice Biometrics Market
Figure 8 Voice Biometrics Market, By Application (2018–2023)
Figure 9 Market By Type (2019–2024)
Figure 10 North America to Account for the Highest Market Share in 2019
Figure 11 Drivers, Restraints, Opportunities, and Challenges: Voice Biometrics Market
Figure 12 Services Segment to Grow at A Higher CAGR During the Forecast Period
Figure 13 Managed Services Segment to Grow at A Higher CAGR During the Forecast Period
Figure 14 Deployment and Integration Segment to Grow at the Highest CAGR During the Forecast Period
Figure 15 Forensic Voice Analysis and Criminal Investigation Application to Grow at A Higher CAGR During the Forecast Period
Figure 16 Passive Voice Biometrics to Grow at A Higher CAGR During the Forecast Period
Figure 17 SMEs Segment to Grow at A Higher CAGR During the Forecast Period
Figure 18 Cloud Deployment Model to Grow at A Higher CAGR During the Forecast Period
Figure 19 Healthcare Industry Vertical to Grow at the Highest CAGR During the Forecast Period
Figure 20 North America to Hold the Largest Market Size and APAC to Grow at the Highest CAGR During the Forecast Period
Figure 21 North America Market Snapshot
Figure 22 Asia Pacific: Market Snapshot
Figure 23 Voice Biometrics Market, Competitive Leadership Mapping, 2019
Figure 24 Ranking of Key Players in the Voice Biometrics Market, 2019
Figure 25 Nuance Communications: Company Snapshot
Figure 26 Nuance Communications: SWOT Analysis
Figure 27 NICE: Company Snapshot
Figure 28 SWOT Analysis: NICE
Figure 29 Verint: Company Snapshot
Figure 30 Verint: SWOT Analysis
Figure 31 Phonexia: SWOT Analysis
Figure 32 SWOT Analysis: Pindrop

Note: Product cover images may vary from those shown
3 of 6

Loading
LOADING...

4 of 6
5 of 6
  • Aculab
  • AimBrain
  • Auraya
  • LexisNexis Risk Solutions
  • LumenVox
  • NICE
  • Nuance Communications
  • OneVault
  • Phonexia
  • Pindrop
  • SESTEK
  • Uniphore
  • Verint
  • Voice Biometrics Group
  • VoicePIN
Note: Product cover images may vary from those shown
6 of 6
Note: Product cover images may vary from those shown
Order Online - visit: https://www.researchandmarkets.com/reports/4769730
Adroll
adroll