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Global AI in Retail and e-Commerce Market: Drivers, Restraints, Opportunities, Trends, and Forecast up to 2025

  • ID: 4770608
  • Report
  • Region: Global
  • 114 Pages
  • Infoholic Research LLP
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The Global AI in Retail and E-Commerce Market is Expected to grow at a CAGR of 42.8% During the Forecast Period 2019-2025

FEATURED COMPANIES

  • Amazon (AWS)
  • IBM Corporation
  • Infinite Analytics
  • Kroger
  • Microsoft
  • Sansibar Stores
  • MORE

Overview
Globally, the retail industry has become more competitive than ever as customers have plenty of choices while buying any product. The retail sector has become much more diverse because every customer has different and customized needs, which makes it tough for retailers to target a group. AI is now being used by retailers to get real-time and in-depth insights to attract diverse shoppers.

The revolution of AI is changing the customer shopping experience. AI in retail offers several opportunities in the retail space, as retailers have massive customer data available with them. Retailers can now understand their customers better and provide personalized recommendations, which help in retaining the customers and open new revenue streams for retailers. Brick and mortar retailers are spending in AI-based solutions to understand their customers better and enhance their shopping experience. The e-commerce industry is using AI to focus on applications such as product recommendations, search analysis, analyzing consumer sentiments, and promotions.

Market Analysis
According to the author, the global AI in retail and e-commerce market is expected to grow at a CAGR of 42.8% during the forecast period 2019–2025 to reach revenue of $19.37 billion by 2025. Various retail and e-commerce companies are investing in digital technologies such as IoT, AI, and big data to stay ahead of the competition. AI-based solutions are being adopted by retail and e-commerce companies to enhance the performance and to achieve higher profits & business growth. These solutions are also used for critical decision making around sales and merchandising planning, pricing strategies, and product promotions.

Market Segmentation Analysis
The report provides in-depth qualitative insights and validated market forecast or projections based on certain assumptions and historical data. The projections and trends featured in the report have been derived using proven research methodologies and assumptions based on the vendors’ portfolio, blogs, whitepapers, and vendor presentations. Thus, the research report represents every side of the market and is segmented based on regional markets, providers, applications, and organization size.

Competitive Analysis
The report covers and analyzes the AI in retail and e-commerce market. Major vendors across different verticals are planning for high investments in this market, and as a result, the market is expected to grow at an impressive rate in the coming years. The key players are adopting various organic as well as inorganic growth strategies such as mergers & acquisitions, collaborations & partnerships, joint ventures, and few other strategies to be in the strong position in the market.

The report contains an in-depth analysis of the vendors, which includes financial health, business units, key business priorities, SWOT, strategies, and views. The prominent vendors covered in the report include IBM, SAP, Microsoft, AWS, SAS, JDA Software, Salesforce, Symphony Retail AI, Visenze, and Infinite Analytics among many others. The vendors have been identified based on the portfolio, geographical presence, marketing & distribution channels, revenue generation, and significant investments in R&D.

IBM, SAP, AWS, and Microsoft are the key players in the AI in retail and e-commerce market. In 2017, Godrej Interio, a leading furniture brand in India, collaborated with IBM and selected Watson Commerce for increasing customer engagement and experience. Kroger, one of America’s largest grocery store chains, and Microsoft partnered in January 2019 for creating high-tech grocery stores. In February 2019, Sansibar Stores partnered with SAP and is using SAP Customer Checkout application for monitoring sales in real time, offering customized discounts, time-related prices, and many more.

The report also includes the complete insights of the industry and aims to provide an opportunity for the emerging and established players to understand the market trends, current scenario, initiatives taken by the government, and the latest technologies related to the market. In addition, it helps the venture capitalists in understanding the companies better and to make informed decisions.

Regional Analysis
Europe held the largest market share in 2018 and is projected to dominate the AI in retail and e-commerce market during the forecast period. Retailers in this region are focusing on loyalty programs to make emotional connections with their customers, by leveraging the power of AI. The growing number of retailers’ partnerships in this region for expanding their services is driving the growth of the market. For example, IKEA, a home goods giant, acquired TaskRabbit, an online platform that connects skilled taskers with customers. In 2018, Metro AG, a Germany-based bricks-and-mortar retailer, invested in a start-up offering AI-based visual recognition solutions for in-store insights.

Benefits
The report provides an in-depth analysis of the AI in the retail and e-commerce market. Retailers can make the best use of the available data by deploying AI-based solutions for analyzing customer behaviour, buying patterns, preferences so that personalized recommendations can be offered to them. With data-fueled customer insights, retailers can create unforgettable experiences for their customers and build long-term customer loyalty. Visual search is helping online as well as instore retailers to enhance revenue by being able to accurately suggest the product that the customers are looking for, ranging from apparels to household goods & accessories. The report discusses the market in terms of types, solutions, applications, and regions. Further, the report provides details about the major challenges impacting market growth.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Amazon (AWS)
  • IBM Corporation
  • Infinite Analytics
  • Kroger
  • Microsoft
  • Sansibar Stores
  • MORE

1 Executive Summary
1.1 AI Used Cases Emerging Across Subsector
1.2 Segments expected to dominate during the forecasted period

2 Industry Outlook
2.1 Industry Overview
2.2 Industry Trends

3 Market Snapshot
3.1 Total Addressable Market
3.2 Segment Addressable Market
3.2.1 PEST Analysis
3.2.2 Porter’s Five Force Analysis
3.3 Related Markets

4 Market Characteristics
4.1 Ecosystem
4.2 Market Trends and Impact
4.3 Value Chain Analysis
4.4 Market Segmentation
4.5 Market Dynamics
4.5.1 Drivers
4.5.1.1 Necessity to retain customers and enhance customer experience
4.5.1.2 Growing demand for enhancing revenue and improving productivity
4.5.1.3 Need to control fraud and Shrinkages
4.5.2 Restraints
4.5.2.1 Shortage of AI developers with required skills
4.5.2.2 High investment cost and variability of AI algorithms
4.5.3 Opportunities
4.5.3.1 Increasing penetration of smartphones
4.5.3.2 Rising shift towards Omnichannel
4.5.4 DRO – Impact Analysis

5 AI in Retail and E-Commerce Market, By Type
5.1 Overview
5.2 Brick & Mortar
5.3 E-Commerce

6 AI in Retail and E-commerce Market, By Solutions
6.1 Overview
6.2 Customer Insights and Relationship Management
6.3 Personalized Product Recommendation
6.4 Price Optimization
6.5 Supply Chain Management and Demand Planning
6.6 Intelligent Virtual Assistant
6.7 Visual Search
6.8 Payments
6.9 Others

7 AI in Retail and E-Commerce Market, By Applications
7.1 Overview
7.2 Sales and Merchandise Planning
7.3 Reduced fraud and shrinkage
7.4 Logistics and Delivery
7.5 Trade Promotions Management
7.6 Others

8 AI in Retail and E-Commerce Market, By Region
8.1 Overview
8.2 North America
8.2.1 Market Size and Analysis
8.3 Europe
8.3.1 Market Size and Analysis
8.4 Asia Pacific
8.4.1 Market Size and Analysis
8.5 ROW
8.5.1 Market Size and Analysis

9 Competitive Landscape
9.1 Competitor Analysis
9.2 Product/Offerings Portfolio Analysis
9.3 Market Developments
9.3.1 Partnerships and Collaborations
9.3.2 Product Launches & Exhibitions

10 Vendor Profiles
10.1 IBM Corporation
10.1.1 Overview
10.1.2 Business Units
10.1.3 Geographic Revenue
10.1.4 Recent Developments
10.1.5 SWOT Analysis
10.1.6 Business Focus and Strategies
10.2 SAP
10.2.1 Overview
10.2.2 Business Units
10.2.3 Geographic Revenue
10.2.4 Recent Developments
10.2.5 SWOT Analysis
10.2.6 Business Focus and Strategies
10.3 Microsoft
10.3.1 Overview
10.3.2 Business Units
10.3.3 Geographic Revenue
10.3.4 Recent Developments
10.3.5 SWOT Analysis
10.3.6 Business Focus and Strategies
10.4 Amazon (AWS)
10.4.1 Overview
10.4.2 Business Units
10.4.3 Recent Developments
10.4.4 SWOT Analysis
10.4.5 Business Focus and Strategies
10.5 SAS
10.5.1 Overview
10.5.2 Recent Developments
10.5.3 SWOT Analysis
10.5.4 Business Focus and Strategies

11 Companies to Watch for
11.1 JDA Software
11.1.1 Overview
11.1.2 Product Profile
11.1.3 Analyst Opinion
11.2 Salesforce
11.2.1 Overview
11.2.2 Product Profile
11.2.3 Analyst Opinion
11.3 Symphony RetailAI
11.3.1 Overview
11.3.2 Product Profile
11.3.3 Analyst Opinion
11.4 Visenze
11.4.1 Overview
11.4.2 Product Profile
11.4.3 Analyst Opinion
11.5 Infinite Analytics
11.5.1 Overview
11.5.2 Product Profile
11.5.3 Analyst Opinion

12 Annexure
12.1 Report Scope
12.2 Market Definition
12.3 Research Methodology
12.3.1 Data Collation & in-house Estimation
12.3.2 Market Triangulation
12.3.3 Forecasting
12.4 Study Declarations
12.5 Report Assumptions
12.6 Abbreviations

List of Tables
Table 1 Global AI in Retail and E-Commerce Market Revenue, By Type, 2018–2025 ($Billion)
Table 2 Global AI in Retail and E-Commerce Market Revenue, By Solutions, 2018–2025 ($Billion)
Table 3 Global AI in Retail and E-Commerce Market Revenue, By Applications 2018–2025 ($Billion)
Table 4 Global AI in Retail and E-Commerce Market Revenue By Regions, 2018–2025 ($Billion)
Table 5 North America AI in Retail and E-Commerce Market Revenue, By Type, 2018–2025 ($Billion)
Table 6 North America AI in Retail and E-Commerce Market Revenue, By Solutions, 2018–2025 ($Billion)
Table 7 North America AI in Retail and E-Commerce Market Revenue, By Applications, 20182025 ($Billion)
Table 8 Europe AI in Retail and E-Commerce Market Revenue, By Type, 2018–2025 ($Billion
Table 9 Europe AI in Retail and E-Commerce Market Revenue, By Solutions, 2018–2025 ($Billion)
Table 10 Europe AI in Retail and E-Commerce Market Revenue, By Applications, 2018–2025 ($Billion)
Table 11 APAC AI in Retail and E-Commerce Market Revenue, By Type, 2018–2025 ($Billion)
Table 12 APAC AI in Retail and E-Commerce Market Revenue By Solutions, 2018–2025 ($Billion)
Table 13 APAC AI in Retail and E-Commerce Market Revenue, By Applications, 2018–2025 ($Billion)
Table 14 ROW AI in Retail and E-Commerce Market Revenue, By Type, 2018–2025 ($Billion)
Table 15 ROW AI in Retail and E-Commerce Market Revenue By Solutions, 2018–2025 ($Billion)
Table 16 ROW AI in Retail and E-Commerce Market Revenue, By Applications, 2018–2025 ($Billion)
Table 17 Product/Offerings Portfolio Analysis: AI in Retail and E-Commerce Market
Table 18 Merger & Acquisition, Partnerships
Table 19 Product Launches & Exhibitions, 2017–2018
Table 20 IBM Corportaion: Recent Developments
Table 21 SAP: Recent Developments
Table 22 Microsoft: Recent Developments
Table 23 Amazon: Recent Developments
Table 24 Huawei: Recent Developments
Table 25 JDA Software: Product Profile
Table 26 Salesforce: Product Profile
Table 27 Symphony Retail: Product Profile
Table 28 Visenze: Product Profile
Table 29 Infinite Analytics: Product Profile

List of Charts
Chart 1 AI in Retail and E-Commerce Market To Grow At A Significant Pace, Globally Bolstered For Enhancing Customer Experiences
Chart 2 Key Global AI in Retail and E-Commerce Trends Projected During The Forecast period
Chart 3 Global AI in Retail and E-Commerce Market Revenue, 2018–2025 ($Billion)
Chart 4 Pest Analysis: Global AI in Retail and E-Commerce Market
Chart 5 Porter’s 5 Force Analysis: Global AI in Retail and E-Commerce Market
Chart 6 Ecosystem: Global AI in Retail and E-Commerce Market
Chart 7 Value Chain Analysis: Global AI in Retail and E-Commerce Market
Chart 8 Segmentation: Global AI in Retail and E-Commerce Market
Chart 9 Market Dynamics – Drivers, Restraints & Opportunities
Chart 10 Dro – Impact Analysis: Global AI in Retail and E-Commerce Market
Chart 11 Global AI in Retail and E-Commerce Market Share By Type 2019 and 2025
Chart 12 Global AI in Retail and E-Commerce Market By Type 2018–2025 ($Billion)
Chart 13 Brick & Mortar Market Revenue, 2018–2025 ($Billion)
Chart 14 E-Commerce Market Revenue, 2018–2025 ($Billion)
Chart 15 Global AI in Retail and E-Commerce Market Share, By Solutions, 2019 and 2025
Chart 16 Global AI in Retail and E-Commerce Market By Solutions 2018–2025 ($Billion)
Chart 17 Customer Insights and Relationship Management Market Revenue 2018–2025 ($Billion)
Chart 18 Personalized Product Recommendation Market Revenue 2018–2025 ($Billion)
Chart 19 Price Optimization Market Revenue 2018–2025 ($Billion)
Chart 20 Supply Chain Management and Demand Planning Market Revenue 2018–2025 ($Billion)
Chart 21 Intelligent Virtual Assistant Market Revenue 2018–2025 ($Billion)
Chart 22 Visual Search Market Revenue 2018–2025 ($Billion)
Chart 23 Payments Market Revenue 2018–2025 ($Billion)
Chart 24 Others Market Revenue 2018–2025 ($Billion)
Chart 25 Global AI in Retail and E-Commerce Market Share, By Applications, 2019 and 2025
Chart 26 Global AI in Retail and E-Commerce Market By Applications 2018–2025 ($Billion)
Chart 27 Sales and Merchandise Planning Market Revenue 2018–2025 ($Billion)
Chart 28 Reduced Fraud and Shrinkage Market Revenue 2018–2025 ($Billion)
Chart 29 Logistics and Delivery Market Revenue 2018–2025 ($Billion)
Chart 30 Trade Promotions Management Market Revenue 2018–2025 ($Billion)
Chart 31 Others Market Revenue 2018–2025 ($Billion)
Chart 32 Global AI in Retail and E-Commerce Market Share By Regions, 2019 and 2025
Chart 33 Global AI in Retail and E-Commerce Market By Regions, 2018-2025 ($ Billion)
Chart 34 North America AI in Retail and E-Commerce Market Revenue, 2018–2025 ($Billion)
Chart 35 Europe AI in Retail and E-Commerce Market Revenue, 2018–2025 ($Billion)
Chart 36 APAC AI in Retail and E-Commerce Market Revenue, 2018–2025 ($Billion)
Chart 37 ROW AI in Retail and E-Commerce Market Revenue, 2018–2025 ($Billion)
Chart 38 IBM Corporation: Overview Snapshot
Chart 39 IBM Corporation: Business Units
Chart 40 IBM Corporation: Geographic Revenue
Chart 41 IBM Corporation: SWOT Analysis
Chart 42 SAP: Overview Snapshot
Chart 43 SAP: Business Units
Chart 44 SAP: Geographic Revenue
Chart 45 SAP: SWOT Analysis
Chart 46 Microsoft: Overview Snapshot
Chart 47 Microsoft: Business Units
Chart 48 Microsoft: Geographic Revenue
Chart 49 Microsoft: SWOT Analysis
Chart 50 Amazon: Overview Snapshot
Chart 51 Amazon: Business Units
Chart 52 Amazon: SWOT Analysis
Chart 53 SAS: SWOT Analysis
Chart 55 Research Methodology of Global AI in Retail and E-Commerce Market: Forecasting

Note: Product cover images may vary from those shown
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  • Amazon (AWS)
  • Godrej Interio
  • IBM Corporation
  • Ikea
  • Infinite Analytics
  • JDA Software
  • Kroger
  • Metro AG
  • Microsoft
  • SAP
  • SAS
  • Salesforce
  • Sansibar Stores
  • Symphony Retail AI
  • TaskRabbit
  • Visenze
  • Watson Commerce
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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