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The Managed service provider services: Western Europe forecast 2018–2023

  • ID: 4773100
  • Report
  • Region: Europe, Western Europe
  • 7 Pages
  • Analysys Mason Group
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Managed service providers (MSPs) have a large and rapidly expanding opportunity. We expect that MSPs will account for 11% of the USD570 billion ICT market in Western Europe by 2023. This report provides forecasts for nine different ICT service categories, with more-granular detail on the three most important service categories for MSPs: IT and managed services, infrastructure and business applications.

This report provides

  • Forecasts for nine different high-level service categories for 2018–2023
  • Cloud and on-premises revenue growth comparisons
  • Forecasts for spending across businesses of different sizes
  • More-granular forecasts for the service categories that are most important to MSPs: IT and managed services, infrastructure and business applications.
Note: Product cover images may vary from those shown
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Executive summary

  • Executive summary: MSPs’ revenue will grow at a CAGR of 9% between 2018 and 2023, driven by IT and managed services, business applications, and infrastructure
  • Forecast results: MSPs in WE will generate almost USD70 billion of revenue in 2023, which is around 11% of the total ICT market in Western Europe
  • IT and managed services, infrastructure and business applications account for over 75% of MSPs’ revenue and are expected to deliver further strong revenue growth
  • MSPs’ core target market is businesses with 10–250 employees in WE, but businesses of all sizes offer revenue growth opportunities
  • IT and managed services account for the largest portion of MSPs’ revenue in WE, and 70% of this revenue comes from support and consulting services
  • Infrastructure is one of the largest and fastest-growing components of MSPs’ portfolios, driven by the growing demand for the cloud server and networking services
  • Business applications revenue will increase at a CAGR of 18% in WE between 2018 and 2023, driven by basic SaaS such as email and productivity suites

Forecast methodology and definitions

  • Our methodology: We use extensive primary research, along with vendor and macroeconomic insights to size and segment the market opportunity and outlook
  • Definitions: IT and managed services [1]
  • Definitions: IT and managed services [2]
  • Definitions: IT and managed services [3]
  • Definitions: infrastructure [1]
  • Definitions: infrastructure [2]
  • Definitions: infrastructure [3]
  • Definitions: infrastructure [4]
  • Definitions: infrastructure [5]
  • Definitions: infrastructure [6]

List of figures:
Figure 1: Change in MSPs’ revenue, by level 1 category, Western Europe, 2018–2023
Figure 2: MSPs’ revenue, split by cloud and on-premises, Western Europe, 2018–2023
Figure 3: MSPs’ revenue in 2018, and CAGR for revenue 2018–2023, by business size, Western Europe
Figure 4: Business spending on ICT services in 2018 and CAGR 2018–2023, by channel, Western Europe
Figure 5: Total business spending on ICT services, and MSPs’ share, Western Europe, 2018–2023
Figure 6: MSPs’ revenue, by level 1 category, Western Europe, 2018–2023
Figure 7: MSPs’ revenue in 2018 and CAGR 2018–2023, by level 1 category, Western Europe
Figure 8: MSPs’ revenue, by business size, Western Europe, 2018–2023
Figure 9: MSPs’ revenue and CAGR, by level 1 category and business size, Western Europe, 2018–2023
Figure 10: MSPs’ revenue from IT and managed services, by aggregated level 3 categories, Western Europe, 2018–2023
Figure 11: MSPs’ revenue from infrastructure, split by cloud and on-premises, Western Europe, 2018–2023
Figure 12: MSPs’ revenue from infrastructure services, by level 3 category, Western Europe, 2018–2023
Figure 13: MSPs’ revenue from business applications, by level 2 category, Western Europe, 2018–2023
Figure 14a: Definitions and key drivers for IT and managed services
Figure 14b: Definitions and key drivers for IT and managed services
Figure 14c: Definitions and key drivers for IT and managed services
Figure 15a: Definitions and key drivers for infrastructure
Figure 15b: Definitions and key drivers for infrastructure
Figure 15c: Definitions and key drivers for infrastructure
Figure 15d: Definitions and key drivers for infrastructure
Figure 15e: Definitions and key drivers for infrastructure
Figure 15f: Definitions and key drivers for infrastructure

Note: Product cover images may vary from those shown
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