Three UK has embarked on a significant transformation using cloud-based delivery and SaaS-based commercial models to facilitate a highly ambitious shift in the way in which it delivers its IT systems. It is joined by other operators such as Rakuten, Fizz and Reliance Jio in being able to deliver cost-effective, agile business processes at a very low cost
Truly transformational changes are complex and high-risk for telecom operators. New market entrants with greenfield sites have an advantage over established operators in this respect, as they do not have to transform older live systems, thereby enabling them to create cleaner, clearer processes using the newest technology. Hutchison 3G UK (Three UK) is a young operator by most standards, but still faces the challenges of an established player when it comes to digital transformation.
A selection of companies mentioned in this report includes:
- Reliance Jio