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Enterprise Survey Series 2019: DevOps in a Legacy Environment

  • ID: 4829271
  • Report
  • 146 Pages
  • Evans Data Corp
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This brand new Enterprise Survey Series explores technologies and methodologies that are important to enterprise IT and development. This report, the third in the quarterly series, focuses on DevOps in a Legacy Environment and is an important asset for any organization looking to sell DevOps technologies, tools, and services to other companies, as well as for any organization that wants to automate its own processes through DevOps. Along the way, organizations need to get a sense of the current DevOps landscape, the tactics current DevOps users have embraced, and the challenges that these technical professionals face.

This survey is unique from other Evans Data surveys as it gets to the bottom of the DevOps issues by looking at them from BOTH the developer and IT Manager’s point of view. Using actual survey data from over 250 developers and 250 IT managers, we present in-depth data and analysis to inform your DevOps decisions. All results are presented in aggregate and then broken out by developer or operator answers so you can see the overall result as well as how the views of the two groups differ.

Topics include: demographics and organizational reporting structure, DevOps environments, IT and development landscape, legacy systems, integrating devops structure for legacy systems, ITIL and ITSM use, ITSM practices, and designops.

Note: Product cover images may vary from those shown
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Overview

  • Objectives of the Survey
  • Survey Methodology
  • Research Design  
  • Relative Rankings
  • The Sample – Software Developers and IT Managers

About This Report

Executive Summary

Chapter 1 Demographics And Organizational Reporting Structure

  • Job Role
  • Company Size
  • Company Size by Developers vs. IT Managers
  • Company Age
  • Company Age by Developers vs. IT Managers
  • Age
  • Age by Developers vs. IT Managers
  • Experience in Software Development
  • Experience in IT Management
  • Industry
  • Industry by Developers vs. IT Managers
  • Organizational Reporting Structure
  • Organizational Reporting Structure by Developers vs. IT Managers  
  • Dotted Line Structures  
  • Dotted Line Structures by Developers vs. IT Managers
  • Individual Responsibilities for Typical Apps  
  • Individual Responsibilities by Developers vs. IT Managers  

Chapter 2 Devops Environments

  • Enjoyable Aspects of Working with DevOps Methodologies
  • Enjoyable Aspects of DevOps by Developers vs. IT Managers  
  • Frustrating Aspects of Working with DevOps Methodologies
  • Frustrating Aspects of DevOps by Developers vs. IT Managers
  • Organizational Deployment Practices
  • Organizational Deployment Practices by Developers vs. IT Managers
  • Frequency of Software Releases
  • Frequency of Software Releases by Developers vs. IT Managers  
  • Team Composition
  • Team Composition by Developers vs. IT Managers
  • Deployment Platform Selection
  • Deployment Platform Selection by Developers vs. IT Managers

Chapter 3 IT And Development Landscape

  • Collaboration between Development and Business Management  
  • Collaboration with Business Management by Developers vs. IT Managers
  • In-house vs. Third-party Development  
  • IT Managers: In-house vs Third-party Development  
  • Developers: In-house vs Third Party Development
  • Commercial vs. Open Source Libraries
  • IT Managers: Commercial vs. Open Source Libraries  
  • Developers: Commercial vs. Open Source Libraries
  • Typical Responsibilities in IT Roles
  • IT Managers: Typical IT Responsibilities
  • Developers: Typical IT Responsibilities
  • Changing Roles in IT Landscape
  • IT Managers: Changing Roles in IT Landscape
  • Developers: Changing Roles in IT Landscape
  • Familiarity with Modern Development Concepts
  • IT Managers: Familiarity with Modern Development Concepts
  • Developers: Familiarity with Modern Development Concepts
  • Use of Low-Code or No-Code Environments
  • Use of Low-Code or No-Code by Developers vs. IT Managers  
  • Use Cases for Low-Code Development
  • Use Cases for Low-Code by Developers vs. IT Managers
  • Main Drawback to Low-Code Development
  • Main Drawback to Low-Code by Developers vs. IT Managers
  • Time Spent on Development/IT Activities
  • IT Managers: Time Spent on Development/IT Activities  
  • Developers: Time Spent on Development/IT Activities
  • Areas of Focus over Next 12 Months
  • Areas of Focus over Next 12 Months by Developers vs. IT Managers
  • Skills Needed for Current Success
  • Skills Needed for Current Success by Developers vs. IT Managers
  • Areas for Further Information or Training
  • Areas for Further Information or Training by Developers vs. IT Managers
  • Top Challenges for Development
  • Top Media for Addressing Challenges
  • Top Resources for Addressing Challenges by Developers vs. IT Managers

Chapter 4 Legacy Systems  

  • Legacy IT Assets Used
  • Legacy IT Assets Used by Developers vs. IT Managers
  • Time Devoted to DevOps vs. Legacy  
  • Time Devoted to DevOps vs. Legacy: Developers vs. IT Managers
  • Environments Hosting Legacy Systems
  • Environments Hosting Legacy Systems by Developers vs. IT Managers
  • On-Prem Architectures Applied to DevOps
  • On-Prem Architectures for DevOps by Developers vs. IT Managers  
  • Migrating Legacy Systems to Public Cloud
  • Migrating Legacy Systems to the Cloud by Developers vs. IT Managers
  • Enjoyable Aspects of Working with Legacy Architectures  
  • Enjoyable Aspects of Legacy by Developers vs. IT Managers
  • Frustrating Aspects of Working with Legacy Architectures
  • Frustrating Aspects of Legacy by Developers vs. IT Managers
  • Why Are Organizations Maintaining Legacy Systems?
  • Why Organizations Maintain Legacy Systems by Developers vs. IT Managers
  • Anticipated Outcome for Enterprise Workloads
  • IT Managers: Anticipated Outcome for Enterprise Workloads
  • Developers: Anticipated Outcome for Enterprise Workloads

Chapter 5 Integrating Devops Structure For Legacy Systems

  • Incorporation of Legacy Systems in DevOps Environments
  • Incorporating Legacy into DevOps by Developers vs. IT Managers
  • Current Approach to Working with Legacy and DevOps
  • Current Approach by Developers vs. IT Managers  
  • Preferred Approach – Legacy vs. DevOps  
  • Preferred Approach by Developers vs. IT Managers
  • Comfort with Legacy vs. DevOps
  • Comfort with Legacy vs. DevOps by Developers vs. IT Managers
  • How Will Legacy Interact with DevOps?
  • Legacy Interaction with DevOps by Developers vs. IT Managers  
  • Proponents for Transitioning Legacy to DevOps
  • Proponents of Transitioning Legacy by Developers vs. IT Managers
  • Responsibility for Transitioning Legacy to DevOps
  • Responsibility for Transitioning Legacy by Developers vs. IT Managers
  • Who Adds New Technologies to Legacy Apps?
  • Adding New Tech to Legacy Apps by Developers vs. IT Managers
  • Preferred Method of Adding Capabilities to Legacy
  • Preferred Method of Adding Capabilities by Developers vs. IT Managers
  • Greatest Difficulty in Transitioning Legacy to DevOps
  • Greatest Difficulty in Legacy Transition by Developers vs. IT Managers  
  • Greatest Difficulty in Extending DevOps to Legacy  
  • Greatest Difficulty in DevOps Extension by Developers vs. IT Managers
  • Impact of Technology Modernization on Development
  • Impact of Modernization by Developers vs. IT Managers

Chapter 6 ITIL And ITSM Use

  • Current Use of ITIL  
  • Current Use of ITIL by Developers vs. IT Managers  
  • Versions of ITIL Used  
  • Versions of ITIL Used by Developers vs. IT Managers
  • ITIL Certification
  • ITIL Certification by Developers vs. IT Managers
  • Level of Adherence to ITIL  
  • Level of Adherence to ITIL by Developers vs. IT Managers
  • ITSM Use Beyond ITIL
  • ITSM Use Beyond ITIL by Developers vs. IT Managers
  • Types of ITSMs Used
  • Types of ITSMs Used by Developers vs. IT Managers
  • DevOps’ Impact on ITSM Reliance
  • DevOps’ Impact on ITSM Reliance by Developers vs. IT Managers
  • Expectations for DevOps Replacing ITSM
  • Expectations for DevOps Replacing ITSM by Developers vs. IT Managers
  • Relationship between DevOps and ITSM
  • Relationship between DevOps and ITSM by Developers vs. IT Managers

Chapter 7 ITSM Practices

  • Needed Improvement in ITIL Processes  
  • Needed Improvement in ITIL Processes by Developers vs. IT Managers
  • Involvement in Supplier Management
  • IT Managers: Involvement in Supplier Management
  • Developers: Involvement in Supplier Management
  • Service Level Agreement Determination  
  • SLA Determination by Developers vs. IT Managers  
  • Greatest Trouble Spot in Resource Availability
  • Greatest Trouble Spot in Resource Availability by Developers vs. IT Managers
  • Interaction with Application Performance Management  
  • Interaction with APM by Developers vs. IT Managers
  • Important Aspects of Application Performance Management  
  • IT Managers: Important Aspects of APM
  • Developers: Important Aspects of APM
  • How Are Deployments Scheduled?  
  • How are Deployments Scheduled by Developers vs. IT Managers  
  • Responsibility for Knowledge Management
  • Responsibility for Knowledge Management by Developers vs. IT Managers
  • Knowledge Exchange between IT and Business Users
  • Knowledge Exchange by Developers vs. IT Managers
  • Occurrence of Internal Training  
  • IT Managers: Occurrence of Internal Training
  • Developers: Occurrence of Internal Training
  • Who Can Raise RFCs?  
  • Who can Raise RFCs by Developers vs. IT Managers
  • How Are RFCs Handled?  
  • How are RFCs Handled by Developers vs. IT Managers
  • Detection of Problems in Deployments
  • IT Managers: Detection of Problems in Deployments
  • Developers: Detection of Problems in Deployments
  • Major Problem Review
  • Major Problem Review by Developers vs. IT Managers

Chapter 8 Designops

  • Organizations with Design Teams
  • Organizations with Design Teams by Developers vs. IT Managers  
  • Number of Designers in Organization  
  • Number of Designers by Developers vs. IT Managers
  • Number of Designers in a Team
  • Number of Designers in a Team by Developers vs. IT Managers
  • Status of DesignOps in Organizations  
  • Status of DesignOps by Developers vs. IT Managers
  • Reasons for DesignOps Adoption
  • Reasons for DesignOps Adoption by Developers vs. IT Managers
  • Role of DesignOps
  • Role of DesignOps by Developers vs. IT Managers
Note: Product cover images may vary from those shown
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About this Report

The Enterprise Survey Series is a new survey series in Evans Data’s stable of market research and explores technologies and methodologies that are important to enterprise IT and development. This report, the third in the series, focuses on DevOps and legacy environments and is an important asset for any organization looking to sell DevOps technologies, tools, and services to other companies, as well as for any organization that wants to automate its own processes through DevOps. Along the way, organizations need to get a sense of the current DevOps landscape, the tactics current DevOps users have embraced, and the challenges that these technical professionals face.
 
Why this report matters to DevOps tool vendors:

The practical applications of DevOps have helped push DevOps practices and philosophies into the limelight. Nevertheless, developers and IT professionals may perceive DevOps as being more appropriate for specific fields, and may also perceive challenges along the way. For this reason, it is important for tool and service providers to understand the frustrations that developers and operations professionals experience in their existing development, as well as the perceived challenges in using DevOps within legacy enterprise environments, and address them. Ultimately, tool and service providers need to understand the behaviors and perceptions of developers and IT professionals, and particularly the differences between them, in order to gain a clearer understanding of their target market.

Why this report matters to professionals implementing DevOps within their own organizations:

DevOps initiatives are well underway in IT organizations throughout the world. Putting DevOps into practice within an organization requires a keen understanding of how developers and IT managers are already using DevOps, including how their new DevOps-driven IT assets interact with legacy applications, what frustrates technical team members about working with DevOps initiatives and legacy environments, and how DevOps adoption influences various IT service management (ITSM) strategies. Furthermore, DevOps implementation requires an awareness of how technical staff members across a variety of different industries perceive the interaction of development and operations and its challenges.  

DevOps builds upon numerous technological advances and patterns of thought. Understanding developers’ and operations managers' perceptions and preferences can help organizations with budding DevOps strategies formulate the smoothest path to adoption. In order to create this path, organizations need to understand the behaviors and preferences that developers and IT professionals alike have at this intersection between development and operations, and how they may differ across the two groups. As with tools providers and other tech companies, organizations with nascent DevOps strategies also must understand the difficulties that exist in current development efforts and the perceived challenges of DevOps implementation.

Note: Product cover images may vary from those shown
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