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Mystery Shopping Services in the US - Procurement Research Report

  • ID: 4846318
  • Report
  • August 2019
  • Region: United States
  • 27 pages
  • IBISWorld
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FEATURED COMPANIES

  • A Closer Look Inc.
  • Nielsen Holdings PLC
  • TrendSource Inc.
  • MORE

Mystery Shopping Services Procurement in the US

This report is intended to assist buyers of mystery shopping services, which are a form of business evaluation or market research services. Vendors in this market aim to assist buyers by ensuring compliance with standard operating procedures and customer satisfaction guidelines. Mystery shopping services may consist of in-person or hybrid mystery shops to inspect the quality of services provided by companies with a physical presence, such as restaurant or retail operations. Additionally, services may be rendered in the form of telephone or internet mystery shops to inspect the quality of services provided by companies without a physical presence, such as e-commerce businesses or customer service operations. This report does not include social media tracking services, customer satisfaction survey services or compliance auditing services.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • A Closer Look Inc.
  • Nielsen Holdings PLC
  • TrendSource Inc.
  • MORE
ABOUT THIS INDUSTRY
  • Industry Definition
  • Main Activities
  • Similar Industries
  • Additional Resources
INDUSTRY AT A GLANCE

INDUSTRY PERFORMANCE
  • Executive Summary
  • Key External Drivers
  • Current Performance
  • Industry Outlook
  • Industry Life Cycle
PRODUCTS & MARKETS
  • Supply Chain
  • Products & Services
  • Demand Determinants
  • Major Markets
  • International Trade
  • Business Locations
COMPETITIVE LANDSCAPE
  • Market Share Concentration
  • Key Success Factors
  • Cost Structure Benchmarks
  • Basis of Competition
  • Barriers to Entry
  • Industry Globalization
MAJOR COMPANIES

OPERATING CONDITIONS
  • Capital Intensity
  • Technology & Systems
  • Revenue Volatility
  • Regulation & Policy
  • Industry Assistance
KEY STATISTICS
  • Industry Data
  • Annual Change
  • Key Ratios
JARGON & GLOSSARY
Note: Product cover images may vary from those shown
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  • Nielsen Holdings PLC
  • Deloitte Touche Tohmatsu Limited
  • A Closer Look Inc.
  • BARE Associates International Inc.
  • TrendSource Inc.
Note: Product cover images may vary from those shown
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