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Retail Channel Series: UK Online Marketplace Retailing 2019 - 2024

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    Report

  • 92 Pages
  • September 2019
  • Region: United Kingdom
  • GlobalData
  • ID: 4850681
Retail Channel Series: UK Online Marketplace Retailing 2019 - 2024

Summary

The UK Online Marketplace Retailing 2019-2024 report forms part of the author's Retail Channel series, and offers a comprehensive insight into the UK online marketplace market, the main trends and hot issues, key players, consumer attitudes and shopping behaviour.

Online marketplaces have become increasingly popular shopping destinations in recent years, primarily thanks to wide product catalogues and shoppers perceiving marketplaces as offering low prices.

General merchandisers, Amazon and eBay, dominate the online marketplaces channel, and are forecast to account for 92.5% of spend in 2019.

Scope
  • Spend via online marketplaces is forecast to reach £26.2bn in 2019 and rise £13.1bn over the next five years, with both brand new and second hand products appealing to consumers.
  • Clothing & footwear is the most popular sector shopped on marketplaces, driven in particular by the changing shopping habits of young consumers and the presence of marketplaces selling predominantly clothing & footwear.
  • Spend is dominated by brand new products sold by retailers or independent sellers and despite sustainability becoming more of a concern for consumers, spend on brand new items will rise at a faster pace than spend on second hand products over the next five years.

Reasons to Buy
  • Utilise our five year forecasts to 2024 for the UK online marketplace market, broken down by sector and by brand new and second hand products to understand the main areas of growth.
  • Identify the key players in the online marketplace market using our in-depth analysis to learn how to appeal to consumers.
  • Understand the key drivers and inhibitors affecting online marketplace retailing to maximise sales potential, such as the appeal of marketplaces for independent retailers.

Table of Contents

  • Contents
  • The hot issues
  • Drivers and inhibitors
  • Main issues
  • Rise of clothing & footwear resale will boost spend
  • Cannibalisation can be avoided if retailers' sites impress
  • Data-rich marketplaces have a huge advantage
  • Existing platforms can be used to build marketplaces
  • WHAT PEOPLE BUY
  • What is included
  • Headlines
  • Overall online marketplaces
  • Size of the channel
  • Growth rates
  • Share of channel by spend type
  • Spend split by sector and spend type
  • Brand new products bought via online marketplaces
  • Size of the channel
  • Share of total retail spend
  • Share of online retail spend
  • Spend split by sector and share of total sector and sector online
  • Online marketplaces' share of total sector and sector online
  • Second hand products bought via online marketplaces
  • Size of the channel
  • Spend on second hand products via online marketplaces, split by sector, 2019e
  • WHO PEOPLE SHOP WITH
  • Online marketplaces: key metrics
  • Top 10 online marketplaces' share of overall online marketplace spend
  • Top 10 online marketplaces, split by spend type
  • Top 10 online marketplace retailers visited
  • Top 10 online marketplace retailers purchased from
  • Online marketplace profiles
  • Amazon
  • eBay
  • Etsy
  • Wish
  • Notonthehighstreet.com
  • Depop
  • Profiles of ASOS Marketplace, Facebook Marketplace, Gumtree and Wayfair
  • Comparison table of key online marketplaces
  • HOW AND WHY PEOPLE SHOP
  • Headlines
  • Who shops
  • Who shops
  • Shopper profile by sector
  • The shopper journey
  • Shopping habits
  • Shopper motivations
  • Shopping habits
  • Shopper motivations
  • METHODOLOGY
  • What is included

List of Tables
  • Standard delivery options when buying New Look items from different retailers
  • Spend on brand new products via online marketplaces: share of total sector and share of sector online, 2019e
  • Top 10 online marketplaces' share of overall online marketplace spend, 2014-2019e
  • Comparison table of top 10 online marketplaces
  • Online marketplaces retailing profile of shoppers by sector, 2019

List of Figures
  • Overall online marketplaces: size of the channel 2018-2024e
  • Overall online marketplaces: size of the channel, split by second hand and brand new items 2018-2024e
  • Overall online marketplaces: annual growth rates 2018-2024e
  • Online markets: five year growth rates 2019e-2024e
  • Overall online marketplaces: share of channel by spend type 2018-2024e
  • Overall online marketplace spend, split by sector, 2019e
  • Overall online marketplaces: sector spend, split by spend type, 2019e
  • Spend on brand new products via online marketplaces: size of the channel 2018-2024e
  • Spend on brand new products via online marketplaces: share of total retail spend, 2018, 2019e and 2024e
  • Spend on brand new products via online marketplaces: share of online retail spend, 2018, 2019e and 2024e
  • Spend on brand new products via online marketplaces, split by sector, 2019e
  • Spend on brand new products via online marketplace: share of total sector and share of sector online, 2019e
  • Spend on second hand products via online marketplaces: size of the channel 2018-2024e
  • Spend on second hand products via online marketplaces, split by sector, 2019e
  • Top 10 online marketplaces' share of overall online marketplace spend, 2019e
  • Top 10 online marketplaces' share of spend on brand new products via online marketplaces, 2019e
  • Top 10 online marketplaces' share of spend on second hand products via online marketplaces, 2019e
  • Top 10 online marketplaces' share of overall online marketplace spend, 2014-2019e
  • Top 10 online marketplace, split by spend type, 2019e
  • Top 10 online marketplace retailers visited, 2019
  • Top 10 online marketplace retailers purchased from, 2019
  • Overall purchase satisfaction, Amazon versus total online marketplaces, 2019
  • Where else Amazon shoppers purchase from, 2019
  • Amazon shopper penetration by demographic, 2019
  • Overall purchase satisfaction, eBay versus total online marketplaces, 2019
  • Where else eBay shoppers purchase from, 2019
  • eBay shopper penetration by demographic, 2019
  • Overall purchase satisfaction, Etsy versus total online marketplaces, 2019
  • Where else Etsy shoppers purchase from, 2019
  • Etsy shopper penetration by demographic, 2019
  • Overall purchase satisfaction, Wish versus total online marketplaces, 2019
  • Where else Wish shoppers purchase from, 2019
  • Wish shopper penetration by demographic, 2019
  • Overall purchase satisfaction, Notonthehighstreet.com versus total online marketplaces, 2019
  • Where else Notonthehighstreet.com shoppers purchase from, 2019
  • Notonthehighstreet.com shopper penetration by demographic, 2019
  • Overall purchase satisfaction, Depop versus total online marketplaces, 2019
  • Where else Depop shoppers purchase from, 2019
  • Depop shopper penetration by demographic, 2019
  • Online marketplace penetration of online shoppers, overall and by demographic, 2019
  • Online marketplace profile of online shoppers by demographic, 2019
  • Online marketplace penetration by sector, 2019
  • Profile of online marketplace book shoppers, 2019
  • Profile of online marketplace clothing & footwear shoppers, 2019
  • Profile of online marketplace DIY & gardening shoppers, 2019
  • Profile of online marketplace electricals shoppers, 2019
  • Profile of online marketplace entertainment shoppers, 2019
  • Profile of online marketplace food & grocery (gift food) shoppers, 2019
  • Profile of online marketplace furniture & floorcoverings shoppers, 2019
  • Profile of online marketplace health & beauty shoppers, 2019
  • Profile of online marketplace homewares shoppers, 2019
  • Online marketplaces retailing profile of shoppers by sector, by demographic, 2019
  • Purchase frequency from online marketplaces, 2019
  • How spending habits via online marketplaces have changed versus 12 months ago, 2019 & 2018
  • How consumers expect their spending habits via online marketplaces to change in the next 12 months, 2019 & 2018
  • Whether items purchased were new or used, 2019 & 2018
  • What type of seller purchases were from, 2019
  • Drivers of purchasing via online marketplaces, 2019 and change on 2018
  • Online marketplace driver: products are often cheaper, by demographic, 2019
  • Online marketplace driver: wide product range, by demographic, 2019
  • Online marketplace driver: easy to website, by demographic, 2019
  • Online marketplace driver: access to brands/ products I might not have found otherwise, by demographic, 2019
  • Opinions about online marketplaces, 2019
  • Reasons for not purchasing from an online marketplace, 2019
  • Online marketplace barrier: lack of awareness of online marketplaces, by demographic, 2019
  • Online marketplace barrier: like to purchase directly from retailers' websites, by demographic, 2019
  • Online marketplace barrier: distrust that branded products are legitimate, by demographic, 2019
  • Online marketplace barrier: distrust that items will arrive as they appeared online, by demographic, 2019
  • Satisfaction of online marketplaces, 2019

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Depop
  • eBay
  • Vinted
  • Shpock
  • New Look
  • Zalando
  • ASOS
  • Amazon
  • SilkFred
  • ASOS Marketplace
  • IKEA
  • Joules
  • Facebook
  • Boots
  • Etsy
  • Flubit
  • Folksy
  • Fruugo
  • Gumtree
  • Notonthehighstreet.com
  • OnBuy
  • Pre-loved
  • Trouva
  • Vestiaire Collective
  • Wayfair
  • Wish
  • Dixons Carphone
  • Superdry
  • Selfridges
  • Waterstones
  • Argos
  • Tesco
  • Beyond Retro
  • Primark
  • Oliver Bonas
  • Hobbycraft
  • The Range
  • Dunelm
  • Poundland
  • Next
  • John Lewis
  • Debenhams
  • Urban Outfitters
  • Topshop
  • Made.com
  • ASDA