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Chatbot Market by Type, by End-User: Global Industry Perspective, Comprehensive Analysis, and Forecast 2017-2024

  • ID: 4853107
  • Report
  • June 2018
  • Region: Global
  • 110 pages
  • Zion Market Research
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The report covers forecast and analysis for the chatbot market on a global and regional level. The study provides historic data for 2015 -2017 along with a forecast from 2018 to 2024 based on revenue (USD Million). The study includes drivers and restraints for the chatbot market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the chatbot market on a global level.

This report offers comprehensive coverage on global chatbot market along with, market trends, drivers, and restraints of the chatbot market. This report includes a detailed competitive scenario and product portfolio of key vendors. To understand the competitive landscape in the market, an analysis of Porter’s five Five forces Forces model for the chatbot market has also been included. The study encompasses a market attractiveness analysis, wherein all segments are benchmarked based on their market size, growth rate, and general attractiveness. This report is prepared using data sourced from in-house databases, secondary, and the primary research team of industry experts.

The study provides a decisive view on the chatbot market by segmenting the market based on type, and end-user. The type segment is divided into support chatbot, skills chatbot, and assistant chatbot. The end-user segment is further bifurcated categorized into BFSI, healthcare, e-commerce, retail, travel and hospitality, media and entertainment, and others. All the segments have been analyzed based on present and future trends and the market is estimated from 2018 to 2024. The regional segmentation includes the current and forecast demand for North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa with further country -wise bifurcation division include into the U.S., the UK, France, Germany, China, Japan, India, and Brazil.

The report covers detailed competitive outlook including the market share and company profiles of the key participants operating in the global chatbot market are which comprise Nuance Communications Inc., Next IT Corporation, Pandorabots, Inc., Microsoft Corporation, IBM Watson, eGain Corporation, Creative Virtual Pvt. Ltd., Google, CX Company, Astute Solutions, Imperson Ltd., and 24/7 Customer Inc., among others.

The report segments the global chatbot market as follows:

Chatbot Market: Type Segment Analysis

  • Support Chatbot
  • Skills Chatbot
  • Assistant Chatbot

Chatbot Market: End-User Segment Analysis

  • BFSI
  • Healthcare
  • E-commerce
  • Retail
  • Travel and Hospitality
  • Media and Entertainment
  • Others

Chatbot Market: Regional Segment Analysis

  • North America
  • The U.S.
  • Europe
  • UK
  • France
  • Germany
  • Asia Pacific
  • China
  • Japan
  • India
  • Latin America
  • Brazil
  • Middle East and Africa
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  • Chapter 1. Preface
    • 1.1. Report Description and Scope
    • 1.2. Research Scope
    • 1.3. Research Methodology
      • 1.3.1. Market Research Process
      • 1.3.2. Market Research Methodology
  • Chapter 2. Executive Summary
    • 2.1. Chatbot Market, 2015 - 2024, (USD Million)
    • 2.2. Chatbot Market: Market Snapshot
  • Chapter 3. Chatbot Market - Industry Analysis
    • 3.1. Chatbot Market: Market Dynamics
    • 3.2. Market Drivers
      • 3.2.1. Growing popularity of messaging applications
    • 3.3. Restraints
      • 3.3.1. Slow rate of developments and upgradations
    • 3.4. Opportunity
      • 3.4.1. Rapidly expanding ICT infrastructure in leading economies
    • 3.5. Porter's Five Forces Analysis
    • 3.6. Market Attractiveness Analysis
      • 3.6.1. Market Attractiveness Analysis by Type Segment
      • 3.6.2. Market Attractiveness Analysis by End-User Segment
      • 3.6.3. Market Attractiveness Analysis by Regional Segment
  • Chapter 4. Chatbot Market - Competitive Landscape
    • 4.1. Company Market Share Analysis, 2017 (Subject to Data Availability)
    • 4.2. Strategic Developments
    • 4.3. Acquisitions & Mergers
    • 4.4. New Product Launch
    • 4.5. Agreements, Partnerships, Collaborations and Joint Ventures
    • 4.6. Research and Development, Product and Regional Expansion
  • Chapter 5. Chatbot Market - Type Segment Analysis
    • 5.1. Chatbot Market Overview: by Type
      • 5.1.1. Chatbot Market Revenue Share, by Type, 2017 and 2024
    • 5.2. Chatbot Market, by Support Chatbot Segment, 2015-2024 (USD Million)
    • 5.3. Chatbot Market by Skills Chatbot Segment, 2015-2024 (USD Million)
    • 5.4. Chatbot Market by Assistant Chatbot Segment, 2015-2024 (USD Million)
  • Chapter 6. Chatbot Market - End-User Segment Analysis
    • 6.1. Chatbot Market Overview: by End User
      • 6.1.1. Chatbot Market Revenue Share, by End User, 2017 and 2024
    • 6.2. Chatbot Market by BFSI Segment, 2015-2024 (USD Million)
    • 6.3. Chatbot Market by Healthcare Segment, 2015-2024 (USD Million)
    • 6.4. Chatbot Market by E-commerce Segment, 2015-2024 (USD Million)
    • 6.5. Chatbot Market by Retail Segment, 2015-2024 (USD Million)
    • 6.6. Chatbot Market by Travel and Hospitality Segment, 2015-2024 (USD Million)
    • 6.7. Chatbot Market by Media and Entertainment Segment, 2015-2024 (USD Million)
    • 6.8. Chatbot Market by Others Segment, 2015-2024 (USD Million)
  • Chapter 7. Chatbot Market - Regional Analysis
    • 7.1. Chatbot Market: Regional Overview
      • 7.1.1. Chatbot Market Revenue Share, by Region, 2017 and 2024
    • 7.2. North America
      • 7.2.1. North America Chatbot Market, 2015 - 2024 (USD Million)
      • 7.2.2. North America Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
      • 7.2.3. North America Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.2.4. U.S.
        • 7.2.4.1. U.S. Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.2.4.2. U.S. Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3. Europe
        • 7.3.3.1. Europe Chatbot Market, 2015 - 2024 (USD Million)
        • 7.3.3.2. Europe Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.3.3. Europe Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3.4. UK
        • 7.3.4.1. UK Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.4.2. UK Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3.7. France
        • 7.3.7.1. France Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.7.2. France Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3.8. Germany
        • 7.3.8.1. Germany Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.8.2. Germany Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
    • 7.3. Asia Pacific
      • 7.3.1. Asia-Pacific Chatbot Market, 2015 - 2024 (USD Million)
      • 7.3.2. Asia Pacific Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
      • 7.3.3. Asia Pacific Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3.4. China
        • 7.3.4.1. China Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.4.2. China Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3.5. Japan
        • 7.3.5.1. Japan Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.5.2. Japan Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.3.6. India
        • 7.3.6.1. India Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.3.6.2. India Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
    • 7.4. Latin America
      • 7.4.1. Latin America Chatbot Market, 2015 - 2024 (USD Million)
      • 7.4.2. Latin America Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
      • 7.4.3. Latin America Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
      • 7.4.4. Brazil
        • 7.4.4.1. Brazil Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
        • 7.4.4.2. Brazil Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
    • 7.5. Middle East & Africa
      • 7.5.1. Middle East & Africa Chatbot Market, 2015 - 2024 (USD Million)
      • 7.5.2. Middle East & Africa Chatbot Market Revenue, by Type, 2015 - 2024 (USD Million)
      • 7.5.3. Middle East & Africa Chatbot Market Revenue, by End User, 2015 - 2024 (USD Million)
  • Chapter 8. Company Profiles
    • 8.1. Nuance Communications Inc.
      • 8.1.1. Overview
      • 8.1.2. Financials
      • 8.1.3. Product Portfolio
      • 8.1.4. Business Strategy
      • 8.1.5. Recent Developments
    • 8.2. Next IT Corporation
      • 8.2.1. Overview
      • 8.2.2. Financials
      • 8.2.3. Product Portfolio
      • 8.2.4. Business Strategy
      • 8.2.5. Recent Developments
    • 8.3. Pandorabots, Inc.
      • 8.3.1. Overview
      • 8.3.2. Financials
      • 8.3.3. Product Portfolio
      • 8.3.4. Business Strategy
      • 8.3.5. Recent Developments
    • 8.4. Microsoft Corporation
      • 8.4.1. Overview
      • 8.4.2. Financials
      • 8.4.3. Product Portfolio
      • 8.4.4. Business Strategy
      • 8.4.5. Recent Developments
    • 8.5. IBM Watson
      • 8.5.1. Overview
      • 8.5.2. Financials
      • 8.5.3. Product Portfolio
      • 8.5.4. Business Strategy
      • 8.5.5. Recent Development
    • 8.6. eGain Corporation
      • 8.6.1. Overview
      • 8.6.2. Financials
      • 8.6.3. Product Portfolio
      • 8.6.4. Business Strategy
      • 8.6.5. Recent Developments
    • 8.7. Creative Virtual Pvt. Ltd.
      • 8.7.1. Overview
      • 8.7.2. Financials
      • 8.7.3. Product Portfolio
      • 8.7.4. Business Strategy
      • 8.7.5. Recent Developments
    • 8.8. CX Company
      • 8.8.1. Overview
      • 8.8.2. Financials
      • 8.8.3. Product Portfolio
      • 8.8.4. Business Strategy
      • 8.8.5. Recent Developments
    • 8.9. 24/7 Customer Inc.
      • 8.9.1. Overview
      • 8.9.2. Financials
      • 8.9.3. Product Portfolio
      • 8.9.4. Business Strategy
      • 8.9.5. Recent Developments
    • 8.10. Astute Solutions
      • 8.10.1. Overview
      • 8.10.2. Financials
      • 8.10.3. Product Portfolio
      • 8.10.4. Business Strategy
      • 8.10.5. Recent Developments
    • 8.11. Google
      • 8.11.1. Overview
      • 8.11.2. Financials
      • 8.11.3. Product Portfolio
      • 8.11.4. Business Strategy
      • 8.11.5. Recent Developments
    • 8.12. Imperson Ltd.
      • 8.12.1. Overview
      • 8.12.2. Financials
      • 8.12.3. Product Portfolio
      • 8.12.4. Business Strategy
      • 8.12.5. Recent Developments
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