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College Tutoring Programs Benchmarks, 2020 Edition

  • ID: 4989564
  • Report
  • February 2020
  • Region: Global
  • 95 Pages
  • Primary Research Group
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FEATURED COMPANIES

  • Academic Learning Centre
  • Chesapeake College
  • Gardner-Webb University
  • Louisburg College
  • Pacific Oaks College
  • Student Affairs, UNB
  • MORE

The study presents detailed data on college tutoring programs from 62 randomly selected colleges and universities in North America.  The report helps its readers to answer questions such as:  how many tutors are programs employing? How many are students? Adjuncts? Full-time professional tutors? Faculty? What is the rate of turnover? What percentage of tutoring classes involve more than one student? What percentage of programs offer online tutoring and how extensively is it used?  What tutoring software programs and online applications are programs using and what do they recommend to their peers? What is the role of the library in the tutoring program?  What kind of space is the program utilizing at the college and how important is the location?  How are tutors trained? Which subjects account for the most tutoring volume? How are the programs evaluated?  And much more.

In addition to the data, report participants comment about their plans for their tutoring programs, their best practices, and recent changes that they have made to their programs.

Just a few of this report’s many findings are that:

  • North America colleges increased their spending on tutoring by 7.95% in the 2018-19 academic year and then by and expected 17.2% in the 2019-20 academic year. 
  • 63% of programs sampled offer embedded tutors.
  • 71.4% of research universities in the sample offer walk-in tutoring for which an appointment is not needed.
  • For 4-year colleges, tutoring by appointment accounted for more than 70% of total tutoring staff hours.
  • Effective marketing and student outreach were considered an essential factor by many in the tutoring program’s ultimate success.

Data in the report is broken out by size and type of institution, by tuition level, for public and private institutions and by other useful variables. 

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FEATURED COMPANIES

  • Academic Learning Centre
  • Chesapeake College
  • Gardner-Webb University
  • Louisburg College
  • Pacific Oaks College
  • Student Affairs, UNB
  • MORE

1. THE QUESTIONNAIRE    

2. PARTICIPANTS LIST  

  • Characteristics of the Sample    

3. SUMMARY OF MAIN FINDINGS  

  • Types of tutoring programs being represented in the data    
  • Services offered by college tutoring programs    
  • Tutoring Program Certification    
  • Impact of Online Tutorials and Self-Learning Modules    
  • Aspirational Technologies    
  • Volume of Students Served    
  • Weeks Spent on By-Appointment Tutoring Services    
  • Services for At-Risk Students    
  • Tutoring Spaces    
  • Number of Student Tutors    
  • Attrition Rate for Student Tutors    
  • Most Popular Subject Areas    
  • Student Tutor Training    
  • Online Tutoring Availability    
  • Use of Online Tutoring    
  • Data for Evaluation of Effectiveness of Tutoring Programs    
  • Spending for Tutoring Programs    
  • Key Practices for Developing a Successful Tutoring Program    
  • Data & Commentary    

List of Tables

Table 1.1 You are providing data for which of the following:    
Table 1.2 You are providing data for which of the following: Broken out for public and private colleges    
Table 1.3 You are providing data for which of the following: Broken out by tuition, $    
Table 1.4 You are providing data for which of the following: Broken out by enrollment    
Table 1.5 You are providing data for which of the following: Broken out by college type or Carnegie class    
Table 2 Which of the following services are offered by any of the college tutoring programs?    
Table 2.1.1 Do any of the college tutoring programs offer walking in tutoring (without an appointment)?    
Table 2.1.2 Do any of the college tutoring programs offer walking in tutoring (without an appointment)? Broken out for public and private colleges    
Table 2.1.3 Do any of the college tutoring programs offer walking in tutoring (without an appointment)? Broken out by tuition, $    
Table 2.1.4 Do any of the college tutoring programs offer walking in tutoring (without an appointment)? Broken out by enrollment    
Table 2.1.5 Do any of the college tutoring programs offer walking in tutoring (without an appointment)? Broken out by college type or Carnegie class    
Table 2.2.1 Do any of the college tutoring programs offer embedded tutors (tutors who go into the classroom)?    
Table 2.2.2 Do any of the college tutoring programs offer embedded tutors (tutors who go into the classroom)? Broken out for public and private colleges    
Table 2.2.3 Do any of the college tutoring programs offer embedded tutors (tutors who go into the classroom)? Broken out by tuition, $    
Table 2.2.4 Do any of the college tutoring programs offer embedded tutors (tutors who go into the classroom)? Broken out by enrollment    
Table 2.2.5 Do any of the college tutoring programs offer embedded tutors (tutors who go into the classroom)? Broken out by college type or Carnegie class    
Table 2.3.1 Do any of the college tutoring programs offer tutoring by appointment?    
Table 2.3.2 Do any of the college tutoring programs offer tutoring by appointment? Broken out for public and private colleges    
Table 2.3.3 Do any of the college tutoring programs offer tutoring by appointment? Broken out by tuition, $    
Table 2.3.4 Do any of the college tutoring programs offer tutoring by appointment? Broken out by enrollment    
Table 2.3.5 Do any of the college tutoring programs offer tutoring by appointment? Broken out by college type or Carnegie class    
Table 2.4.1 Do any of the college tutoring programs offer regularly scheduled skills workshops?    
Table 2.4.2 Do any of the college tutoring programs offer regularly scheduled skills workshops? Broken out for public and private colleges    
Table 2.4.3 Do any of the college tutoring programs offer regularly scheduled skills workshops? Broken out by tuition, $    
Table 2.4.4 Do any of the college tutoring programs offer regularly scheduled skills workshops? Broken out by enrollment    
Table 2.4.5 Do any of the college tutoring programs offer regularly scheduled skills workshops? Broken out by college type or Carnegie class    
Table 2.5.1 Do any of the college tutoring programs offer online tutoring?    
Table 2.5.2 Do any of the college tutoring programs offer online tutoring? Broken out for public and private colleges    
Table 2.5.3 Do any of the college tutoring programs offer online tutoring? Broken out by tuition, $    
Table 2.5.4 Do any of the college tutoring programs offer online tutoring? Broken out by enrollment    
Table 2.5.5 Do any of the college tutoring programs offer online tutoring? Broken out by college type or Carnegie class    
Discuss how the volume of students seeking tutoring and the type of tutoring that they seek has changed over the past five years.  Have particular subject areas drawn more students? Has a particular type of tutoring -- online, embedded, computer-aided, group tutoring, peer tutoring, whatever -- become more or less popular and if so, why? Broken out by college type or Carnegie class    
Table 3 Approximately what percentage of your tutoring staff time is accounted for by the following types of tutoring?    
Table 3.1.1 Approximately what percentage of your tutoring staff time is accounted for by drop-In tutoring for which no appointment is necessary?    
Table 3.1.2 Approximately what percentage of your tutoring staff time is accounted for by drop-In tutoring for which no appointment is necessary? Broken out for public and private colleges    
Table 3.1.3 Approximately what percentage of your tutoring staff time is accounted for by drop-In tutoring for which no appointment is necessary? Broken out by tuition, $    
Table 3.1.4 Approximately what percentage of your tutoring staff time is accounted for by drop-In tutoring for which no appointment is necessary? Broken out by enrollment    
Table 3.1.5 Approximately what percentage of your tutoring staff time is accounted for by drop-In tutoring for which no appointment is necessary? Broken out by college type or Carnegie class    
Table 3.2.1 Approximately what percentage of your tutoring staff time is accounted for by scheduled tutoring for which an appointment is required?    
Table 3.2.2 Approximately what percentage of your tutoring staff time is accounted for by scheduled tutoring for which an appointment is required? Broken out for public and private colleges    
Table 3.2.3 Approximately what percentage of your tutoring staff time is accounted for by scheduled tutoring for which an appointment is required? Broken out by tuition, $    
Table 3.2.4 Approximately what percentage of your tutoring staff time is accounted for by scheduled tutoring for which an appointment is required? Broken out by enrollment    
Table 3.2.5 Approximately what percentage of your tutoring staff time is accounted for by scheduled tutoring for which an appointment is required? Broken out by college type or Carnegie class    
Table 3.3.1 Approximately what percentage of your tutoring staff time is accounted for by tutoring groups of 2 or more students?    
Table 3.3.2 Approximately what percentage of your tutoring staff time is accounted for by tutoring groups of 2 or more students? Broken out for public and private colleges    
Table 3.3.3 Approximately what percentage of your tutoring staff time is accounted for by tutoring groups of 2 or more students? Broken out by tuition, $    
Table 3.3.4 Approximately what percentage of your tutoring staff time is accounted for by tutoring groups of 2 or more students? Broken out by enrollment    
Table 3.3.5 Approximately what percentage of your tutoring staff time is accounted for by tutoring groups of 2 or more students? Broken out by college type or Carnegie class    
Table 4 Approximately what percentage of tutoring staff hours are accounted for by the following?    
Table 4.1.1 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by students?    
Table 4.1.2 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by students? Broken out for public and private colleges    
Table 4.1.3 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by students? Broken out by tuition, $    
Table 4.1.4 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by students? Broken out by enrollment    
Table 4.1.5 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by students? Broken out by college type or Carnegie class    
Table 4.2.1 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by professors, lecturers and other full-time instructors?    
Table 4.2.2 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by professors, lecturers and other full-time instructors? Broken out for public and private colleges    
Table 4.2.3 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by professors, lecturers and other full-time instructors? Broken out by tuition, $    
Table 4.2.4 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by professors, lecturers and other full-time instructors? Broken out by enrollment    
Table 4.2.5 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by professors, lecturers and other full-time instructors? Broken out by college type or Carnegie class    
Table 4.3.1 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by adjuncts?    
Table 4.3.2 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by adjuncts? Broken out for public and private colleges    
Table 4.3.3 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by adjuncts? Broken out by tuition, $    
Table 4.3.4 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by adjuncts? Broken out by enrollment    
Table 4.3.5 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by adjuncts? Broken out by college type or Carnegie class    
Table 4.4.1 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by non-student, non-faculty professional tutoring staff?    
Table 4.4.2 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by non-student, non-faculty professional tutoring staff? Broken out for public and private colleges    
Table 4.4.3 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by non-student, non-faculty professional tutoring staff? Broken out by tuition, $    
Table 4.4.4 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by non-student, non-faculty professional tutoring staff? Broken out by enrollment    
Table 4.4.5 Approximately what percentage of tutoring staff hours are accounted for by tutoring done by non-student, non-faculty professional tutoring staff? Broken out by college type or Carnegie class    
Table 5.1 Does your tutoring program have certification from the College Reading and Learning Association’s (CRLA) International Tutor Program Certification?    
Table 5.2 Does your tutoring program have certification from the College Reading and Learning Association’s (CRLA) International Tutor Program Certification? Broken out for public and private colleges    
Table 5.3 Does your tutoring program have certification from the College Reading and Learning Association’s (CRLA) International Tutor Program Certification? Broken out by tuition, $    
Table 5.4 Does your tutoring program have certification from the College Reading and Learning Association’s (CRLA) International Tutor Program Certification? Broken out by enrollment    
Table 5.5 Does your tutoring program have certification from the College Reading and Learning Association’s (CRLA) International Tutor Program Certification? Broken out by college type or Carnegie class    
What has been the impact of online tutorials and self-learning modules on your college tutoring program? Has self-study through online tutoring vehicles and other new technologies enabled your tutoring program to become more productive or simply better?  If so explain? Broken out by college type or Carnegie class    
If there is one application, technology, software, hardware or process that you would love your tutoring program to have, or to have more of, what would that be? Broken out by college type or Carnegie class    
Table 6 How many individual students were served by your tutoring program in each of the following years?    
Table 6.1.1 How many individual students were served by your tutoring program in the 2017-18 school year?    
Table 6.1.2 How many individual students were served by your tutoring program in the 2017-18 school year? Broken out for public and private colleges    
Table 6.1.3 How many individual students were served by your tutoring program in the 2017-18 school year? Broken out by tuition, $    
Table 6.1.4 How many individual students were served by your tutoring program in 2017-18 school year? Broken out by enrollment    
Table 6.1.5 How many individual students were served by your tutoring program in the 2017-18 school year? Broken out by college type or Carnegie class    
Table 6.2.1 How many individual students were served by your tutoring program in 2018-19 school year?    
Table 6.2.2 How many individual students were served by your tutoring program in the 2018-19 school year? Broken out for public and private colleges    
Table 6.2.3 How many individual students were served by your tutoring program in the 2018-19 school year? Broken out by tuition, $    
Table 6.2.4 How many individual students were served by your tutoring program in 2018-19 school year? Broken out by enrollment    
Table 6.2.5 How many individual students were served by your tutoring program in the 2018-19 school year? Broken out by college type or Carnegie class    
Table 7.1 To the best of your knowledge what is the average length of time in weeks spent receiving regular tutoring for students who use by appointment tutoring services?    
Table 7.2 To the best of your knowledge what is the average length of time in weeks spent receiving regular tutoring for students who use by appointment tutoring services? Broken out for public and private colleges    
Table 7.3 To the best of your knowledge what is the average length of time in weeks spent receiving regular tutoring for students who use by appointment tutoring services? Broken out by tuition, $    
Table 7.4 To the best of your knowledge what is the average length of time in weeks spent receiving regular tutoring for students who use by appointment tutoring services? Broken out by enrollment    
Table 7.5 To the best of your knowledge what is the average length of time in weeks spent receiving regular tutoring for students who use by appointment tutoring services? Broken out by college type or Carnegie class    
For students who seek tutoring whom you feel are at risk for withdrawal what package of special services does your college offer and what is the role of the tutoring center in helping these students? Broken out by college type or Carnegie class    
Do tutors make their services available in a "Library Commons" or other learning center maintained by the academic library?  If so, describe the nature and extent of this service. Broken out by college type or Carnegie class    
Table 8.1 How many student tutors does your college employ?    
Table 8.2 How many student tutors does your college employ? Broken out for public and private colleges    
Table 8.3 How many student tutors does your college employ? Broken out by tuition, $    
Table 8.4 How many student tutors does your college employ? Broken out by enrollment    
Table 8.5 How many student tutors does your college employ? Broken out by college type or Carnegie class    
Table 9.1 What is the attrition rate for student tutors per year?    
Table 9.2 What is the attrition rate for student tutors per year? Broken out for public and private colleges    
Table 9.3 What is the attrition rate for student tutors per year? Broken out by tuition, $    
Table 9.4 What is the attrition rate for student tutors per year? Broken out by enrollment    
Table 9.5 What is the attrition rate for student tutors per year? Broken out by college type or Carnegie class    
Which three subject areas in order of tutoring volume account for the greatest share of tutoring in your center or service? Broken out by college type or Carnegie class    
Table 10.1 Does the college offer a training or certification program for student tutors?    
Table 10.2 Does the college offer a training or certification program for student tutors? Broken out for public and private colleges    
Table 10.3 Does the college offer a training or certification program for student tutors? Broken out by tuition, $    
Table 10.4 Does the college offer a training or certification program for student tutors? Broken out by enrollment    
Table 10.5 Does the college offer a training or certification program for student tutors? Broken out by college type or Carnegie class    
Table 11.1 Does the college have an online tutoring program?    
Table 11.2 Does the college have an online tutoring program? Broken out for public and private colleges    
Table 11.3 Does the college have an online tutoring program? Broken out by tuition, $    
Table 11.4 Does the college have an online tutoring program? Broken out by enrollment    
Table 11.5 Does the college have an online tutoring program? Broken out by college type or Carnegie class    
Table 12.1 Approximately how many students at the college participated in an online tutoring session in the past year?    
Table 12.2 Approximately how many students at the college participated in an online tutoring session in the past year? Broken out for public and private colleges    
Table 12.3 Approximately how many students at the college participated in an online tutoring session in the past year? Broken out by tuition, $    
Table 12.4 Approximately how many students at the college participated in an online tutoring session in the past year? Broken out by enrollment    
Table 12.5 Approximately how many students at the college participated in an online tutoring session in the past year? Broken out by college type or Carnegie class    
Table 13.1 How much pre-tutoring and post tutoring performance data does your college have in order to evaluate the effectiveness of its tutoring programs?    
Table 13.2 How much pre-tutoring and post tutoring performance data does your college have in order to evaluate the effectiveness of its tutoring programs? Broken out for public and private colleges    
Table 13.3 How much pre-tutoring and post tutoring performance data does your college have in order to evaluate the effectiveness of its tutoring programs? Broken out by tuition, $    
Table 13.4 How much pre-tutoring and post tutoring performance data does your college have in order to evaluate the effectiveness of its tutoring programs? Broken out by enrollment    
Table 13.5 How much pre-tutoring and post tutoring performance data does your college have in order to evaluate the effectiveness of its tutoring programs? Broken out by college type or Carnegie class    
Table 14 What was overall spending (in US $) for the tutoring program in each of the following academic years?    
Table 14.1.1 What was overall spending (in US $) for the tutoring program in the 2017-18 academic year?    
Table 14.1.2 What was overall spending (in US $) for the tutoring program in the 2017-18 academic year? Broken out for public and private colleges    
Table 14.1.3 What was overall spending (in US $) for the tutoring program in the 2017-18 academic year? Broken out by tuition, $    
Table 14.1.4 What was overall spending (in US $) for the tutoring program in the 2017-18 academic year? Broken out by enrollment    
Table 14.1.5 What was overall spending (in US $) for the tutoring program in the 2017-18 academic year? Broken out by college type or Carnegie class    
Table 14.2.1 What was overall spending (in US $) for the tutoring program in the 2018-19 academic year?    
Table 14.2.2 What was overall spending (in US $) for the tutoring program in the 2018-19 academic year? Broken out for public and private colleges    
Table 14.2.3 What was overall spending (in US $) for the tutoring program in the 2018-19 academic year? Broken out by tuition, $    
Table 14.2.4 What was overall spending (in US $) for the tutoring program in the 2018-19 academic year? Broken out by enrollment    
Table 14.2.5 What was overall spending (in US $) for the tutoring program in the 2018-19 academic year? Broken out by college type or Carnegie class    
Table 14.3.1 What will be overall spending (in US $) for the tutoring program in the 2019-20 (anticipated) academic year?    
Table 14.3.2 What will be overall spending (in US $) for the tutoring program in the 2019-20 (anticipated) academic year? Broken out for public and private colleges    
Table 14.3.3 What will be overall spending (in US $) for the tutoring program in the 2019-20 (anticipated) academic year? Broken out by tuition, $    
Table 14.3.4 What will be overall spending (in US $) for the tutoring program in the 2019-20 (anticipated) academic year? Broken out by enrollment    
Table 14.3.5 What will be overall spending (in US $) for the tutoring program in the 2019-20 (anticipated) academic year? Broken out by college type or Carnegie class    
What are the key practices in developing a successful tutoring program? Broken out by college type or Carnegie class    

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