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Business Process Outsourcing: Technology & Market Trends

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    Report

  • 40 Pages
  • December 2019
  • Region: Global
  • GlobalData
  • ID: 4990398
Summary

'Business Process Outsourcing' a new Global Outlook Report by the author, provides analyses the current trends, drivers, and inhibitors impacting the Business Process Outsourcing (BPO) market. The report outlines the evolution of the BPO technologies, and identifies and assesses the best performing vendors in the market. This report also presents view of the revenue opportunities in the BPO market through to 2023, highlighting the market size and growth by technology, geography, sectors, and size band. Moreover, following in-depth ICT decision maker surveys, the report outlines enterprises’ investment priorities in the BPO segment.

Scope The Global Outlook Report provides in-depth analysis of the following:
  • BPO market outlook: analysis as well as historical figures and forecasts of global revenues from BPO services.
  • Market trends, drivers & inhibitors: an analysis of key current trends in the BPO market, factors driving growth in the Business Process Outsourcing market, and inhibitors to the Business Process Outsourcing market growth.
  • Vendor landscape : a brief overview of the key Business Process Outsourcing vendors.
  • Opportunities and recommendations for Business Process Outsourcing vendors

Reasons to buy
  • The report helps understand the BPO market landscape, the recent trends, drivers, and inhibitors shaping the BPO segment.
  • The report provides an assessment of BPO vendors and their relative positions in the BPO market.
  • The report provides insight into revenue opportunity forecasts in the BPO market from 2018 to 2023, spanning six regions, 14 verticals, and two size bands.
  • The report provides an extensive analysis of technology growth predictions based on adoption indicators, end-user technology demand, in-house ICT survey results, and macroeconomic factors.
  • The report provides a detailed breakdown of the opportunities within the BPO segment and its sub categories.

Table of Contents

  • Executive Summary
  • Section 1: The Global Bpo Market
  • Market Opportunity Forecast, By Type
  • Market Opportunity Forecast, By Region
  • Market Opportunity Forecast, By Vertical
  • Market Opportunity Forecast, By Size Band
  • Section 2: Market Trends, Driver, & Inhibitors
  • Current Trends In Bpo Market
  • Key Market Drivers
  • Key Inhibitors
  • Section 3: Vendor Landscape
  • Brief Overview Of Key Bpo Providers
  • Section 4: Opportunities & Recommendations
  • Contact Information

List Of Figures
  • Exhibit 1: Bpo - Global Market Opportunity Forecast, 2018 - 2023
  • Exhibit 2: Bpo - Global Market Opportunity Forecast By Type, 2018 - 2023
  • Exhibit 3: Major North American Bpo Contracts (2018-2019)
  • Exhibit 4: Bpo - Global Market Opportunity Forecast By Region, 2018 - 2023
  • Exhibit 5: Global Market Opportunity Forecast By Top Vertical Markets, 2018 - 2023
  • Exhibit 6: Bpo - Global Market Opportunity Forecast By Size Band, 2018 - 2023
  • Exhibit 7: Current Trends In Bpo Market
  • Exhibit 8: Bpos Adapt New Technologies
  • Exhibit 9: Key Benefits Of Rpa
  • Exhibit 10: How Bpo’S Can Leverage Analytics For Better Customer Experience\
  • Exhibit 11: A Look Into Accenture’S Data Analytics Offerings
  • Exhibit 12: Infosys Offers Social Media Presence And Engagement Services
  • Exhibit 13: Investments In Cloud Based Bpaas Continue To Increase
  • Exhibit 14: Nearshoring Benefits
  • Exhibit 15: Trends Driving Bpo Market Growth
  • Exhibit 16: Capgemini Select Service Portfolio
  • Exhibit 17: Fintech Bpo Provider
  • Exhibit 18: Start-Up Gaming Company Drasticfun Opts Outsourcing For Experienced Developers
  • Exhibit 19: Inhibitors To Bpo Market Growth
  • Exhibit 20: Examples Of Select Data Security Regulations
  • Exhibit 21: Type Of Niche Expertise Required In Bpo
  • Exhibit 22: Select Examples Of Telcos Investing In New Technologies
  • Exhibit 23: Select Examples Of Restrictions On Outsourcing/Hiring Foreign Professionals

Samples

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