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WebRTC Market by Software, Applications, Services, Solutions, and Devices with Global and Regional Forecasts 2020 - 2025

  • ID: 5004226
  • Report
  • March 2020
  • Region: Global
  • 150 Pages
  • Mind Commerce
1h Free Analyst Time

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CRM, Communications, and Collaboration Applications Dominate the WebRTC Market

FEATURED COMPANIES

  • AddLive
  • BrowseTec
  • Flashphoner
  • Kapelan Medien GmbH
  • Priologic Software
  • Temasys
  • MORE

Web Real-time Communications (WebRTC) provides a framework, protocols, and API that facilitates real-time interactive voice, video, and data via a Web browser. The requirement is only a WebRTC-enabled browser (HTML5). Because WebRTC requires no plug-ins and works natively, it can be implemented and operated very easily on PC's, laptops, TVs, tablets, smartphones, and wearable devices. The business drivers for WebRTC are many and varied as there are benefits for all industry constituents including:

  • End-users: New User Experience, Service Creation/Service Mash-up
  • Developers: Ease developer burden with a single platform.
  • CSPs: Expansion of market/customers

WebRTC is being applied to all modern and native browsers for virtually all major platforms to support sharing of voice, video, and generic data between peers, allowing developers to create compelling video-and-voice communication solutions. There are numerous use cases of WebRTC, the technology behind certain industry-leading communications and collaboration solutions including Discord, Facebook Messenger, and Google Meet/Hangout.

Use cases range from advanced video calling apps (such as Skype, Duo, and WhatsApp) and screen sharing to the more basic web apps that can use your microphone or camera. Major drivers for vendor, service provider, and developer adoption are ease of implementation, compatibility with browsers and OS, and free open-source with no need for third-party applications.

Our research indicates that WebRTC supported services will usher into the ICT ecosystem a next-generation services ecosystem of communications, applications, content, and commerce. This study evaluates WebRTC technology, evolving ecosystems, solutions, and applications. It also addresses the role of value chain partners, WebRTC APIs, enterprise applications, telecom operators, and other CSPs within the evolving ecosystem.

This report also assesses WebRTC features/functionality, use cases, and adoption expectations for enterprise and consumers. The report covers the WebRTC solution landscape with vendor analysis focused on business models for each company/solution. Forecasting provides revenue by categories including solution, service (Implementation, Integration, Consulting, and Maintenance), industry verticals, deployment models, and application. In addition, the report contains forecasts for WebRTC devices and users globally and regionally from 2020 to 2025.

Target Audience:

  • Communication Service Providers: CSPs will learn about the strategies and gain recommendations to capitalize upon WebRTC
  • Social Media Companies: Large integrated companies such as Facebook as those integrating social need to prepare for WebRTC
  • Content Providers: Media companies, broadcasters, and content providers of all types need to understand the impact of WebRTC
  • Application Developers: OTT app and service providers will understand the benefits, challenges, and key issues surrounding WebTRC
  • Commerce (online and mobile) Providers: WebRTC will provide a new and dynamic way to advertise and engage way beyond self-help CRM
  • Infrastructure Providers: Wireless, Internet, and next-generation infrastructure companies need to position themselves to benefit from WebRTC
  • Device Manufacturers: Wireless device (smartphones, tablets, wearable technology) will find WebRTC a new driver for device design and usability
  • Government and Enterprise: All Industry Verticals including healthcare, finance, energy, retail, manufacturing, education, and eLearning in particular

Select Report Findings:

  • WebRTC will be the RTC platform of choice with the introduction of 5G and the expansion of OTT offerings
  • Cloud-based Communications, Applications, Content, and Commerce (CACC) will benefit greatly from WebRTC
  • WebRTC is a key component of an overall CACC strategy for CSPs as they seek to retain customers and grow revenues
  • CSPs are stumbling with the implementation of RCS, making WebRTC deployment critical as well as partnering with various third parties
  • While WebRTC is table-stakes for CSPs, they also have revenue potential from back-end integration with their most important customers: enterprise
  • Telecom APIs are a key component to overall WebRTC success for the entire value chain as well as leveraging telecom data in a cloud-based DaaS business model

With the purchase of this report, you will have access to one hour with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This will need to be used within three months of purchase. 

This report also includes a complimentary Excel file with data from the report.
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FEATURED COMPANIES

  • AddLive
  • BrowseTec
  • Flashphoner
  • Kapelan Medien GmbH
  • Priologic Software
  • Temasys
  • MORE

1.0 Executive Summary
1.1 Target Audience
1.2 Companies in Report

2.0 WebRTC Tech and Market Overview
2.1 Understanding WebRTC
2.1.1 WebRTC Features
2.1.2 WebRTC Advantages
2.1.3 Peer-to-Peer vs. Browser-to-Browser
2.1.4 Click to Call
2.2 Evolution of WebRTC
2.3 WebRTC Solution Market
2.4 WebRTC Market Factors
2.4.1 Growth Drivers
2.4.2 Market Limitations
2.4.3 Market Opportunities
2.5 WebRTC Ecosystem/Value Chain
2.5.1 Vendors
2.5.2 Products
2.5.3 Solutions and Services
2.5.4 Applications
2.5.5 Delivery Platforms
2.5.6 End Users

3.0 WebRTC Taxonomy
3.1 WebRTC Technology
3.1.1 Native Apps vs. WebRTC
3.1.2 HTML5
3.1.3 WebRTC and Expansion of Media/Data usage via 4G/LTE
3.1.4 LTE/4G, RCS, and WebRTC
3.1.5 Carrier WiFi and WebRTC
3.1.6 Cloud Communication and WebRTC
3.1.7 Open Source API and WebRTC
3.2 WebRTC Architecture
3.3 WebRTC Functionality
3.3.1 Voice Calling
3.3.2 Real-Time Messaging
3.4 WebRTC Enterprise Application
3.4.1 Customer Facing Enterprise
3.4.2 In-House Licenses Development
3.4.3 Application and Security
3.5 WebRTC API
3.5.1 Session Description Protocol (SDP)
3.5.2 Open Real-time Communications API (ORCA)
3.5.3 WebRTC Security
3.5.4 Chrome
3.5.5 Firefox
3.5.6 Media Stream (getUserData)
3.5.7 Hookflash
3.5.8 MediaStream API
3.5.9 RTCDataChannel API
3.6 Cloud RTC Platform

4.0 WebRTC Application Cases
4.1 Stages of Creation of WebRTC Application
4.1.1 Getting Started
4.1.2 Creating Video Audio Calling
4.1.3 Using Text
4.1.4 File Sharing
4.2 WebRTC Applications
4.2.1 Use of WebRTC in E-learning
4.2.2 WebRTC in Corporate Meetings
4.2.3 WebRTC and HTML5 Developments
4.2.4 WebRTC for the Mobile Applications
4.3 WebRTC Use Cases
4.3.1 Customer Care
4.3.2 Premium Customer Services
4.3.3 Customer Willingness to Pay for such Premium Services
4.4 Economics of WebRTC

5.0 WebRTC Solution Market Forecast 2020 - 2025
5.1 Global Market Revenue Forecast 2020 - 2025
5.2 Regional Revenue Forecast 2020 - 2025
5.2.1 North America Country Wise Revenue Forecast 2020 - 2025
5.2.2 Western Europe Country Wise Revenue Forecast 2020 - 2025
5.2.3 APAC Country Wise Revenue Forecast 2020 - 2025
5.2.4 Eastern Europe Country Wise Revenue Forecast 2020 - 2025
5.2.5 Latin America Country Wise Revenue Forecast 2020 - 2025
5.2.6 Middle East & Africa Country Wise Revenue Forecast 2020 - 2025
5.3 WebRTC Revenue Forecast by Solution and Service 2020 - 2025
5.4 WebRTC Service Segment Revenue Forecast 2020 - 2025
5.5 WebRTC Revenue Forecast by Industry Vertical 2020 - 2025
5.6 Deployment Model Wise Revenue Forecast 2020 - 2025
5.7 WebRTC Revenue Forecast by Major Application Category 2020 - 2025
5.8 Global WebRTC Device Forecast 2020 - 2025
5.9 WebRTC Device Forecast by Region 2020 - 2025
5.10 Global WebRTC Active User Forecast 2020 - 2025
5.11 WebRTC Active User Forecast by Region 2020 - 2025
5.11.1 North America WebRTC Active User Forecast 2020 - 2025
5.11.2 Western Europe WebRTC Active User Forecast 2020 - 2025
5.11.3 APAC WebRTC Active User Forecast 2020 - 2025
5.11.4 Eastern Europe WebRTC Active User Forecast 2020 - 2025
5.11.5 Latin America WebRTC Active User Forecast 2020 - 2025
5.11.6 Middle East & Africa WebRTC Active User Forecast 2020 - 2025
5.12 CSP Driven Global WebRTC Active User 2020 - 2025

6.0 Role of Telecom Operators and CSPs
6.1 Carrier Integration
6.2 Non-Carrier Partnerships
6.3 Communication Mediator
6.4 Telecom Value-added Services (VAS)
6.5 New Business Models and Opportunities
6.5.1 Telefonica Case Study
6.5.2 Another Potential for CSPs: WebRTC and Toll-free Calling
6.6 Telecom API
6.7 Role of CSPs

7.0 WebRTC Vendor Landscape
7.1 Overall Competitive Landscape
7.1.1 Platform Vendors
7.1.2 Voice Solution Vendors
7.1.3 Video Solution Vendors
7.1.4 Conference Solution Providers
7.1.5 Telecom WebRTC Carrier
7.1.6 On-Premise Vendors
7.1.7 OTT Communication Providers
7.1.8 Bulk SMS Vendors
7.1.9 Learning and Development Vendors
7.2 Alcatel Lucent
7.2.1 Overview
7.2.2 Analysis
7.3 AT&T
7.3.1 Overview
7.3.2 Analysis
7.4 Avaya
7.4.1 Overview
7.4.2 Analysis
7.5 CafeX
7.5.1 Overview
7.5.2 Analysis
7.6 Cisco Systems
7.6.1 Overview
7.6.2 Analysis
7.7 Dialogic
7.7.1 Overview
7.7.2 SWOT Analysis
7.8 Ericsson
7.8.1 Overview
7.8.2 Analysis
7.9 Genband
7.9.1 Overview
7.9.2 Analysis
7.10 Google
7.10.1 Overview
7.10.2 Analysis
7.11 Huawei Technologies
7.11.1 Overview
7.11.2 Analysis
7.12 IBM Corporation
7.12.1 Overview
7.12.2 SWOT Analysis
7.13 Mitel Networks
7.13.1 Overview
7.13.2 Analysis
7.14 Oracle
7.14.1 Overview
7.14.2 Analysis
7.15 Plivo
7.15.1 Overview
7.15.2 Analysis
7.16 QUOBIS
7.16.1 Overview
7.16.2 SWOT Analysis
7.17 Sonus
7.17.1 Overview
7.17.2 Analysis
7.18 Temasys
7.18.1 Overview
7.18.2 Analysis
7.19 TokBox Telefonica
7.19.1 Overview
7.19.2 Analysis
7.20 Twilio
7.20.1 Overview
7.20.2 Analysis

8.0 Future of WebRTC
8.1 Beyond Voice/Video and Browsers: WebRTC and CDNs
8.2 Hybrid P2P and Server-based CDN
8.3 Emerging WebRTC Issues and Opportunities
8.4 WebRTC Implementation Status
8.5 WebRTC Applications in Machine Learning and 5G

9.0 Recommendations
9.1 Communication Service Providers
9.2 Social Media Companies
9.3 Content Providers
9.4 Application Developers
9.5 Commerce Providers
9.6 Infrastructure Providers
9.7 Device Manufacturers

10.0 Appendix
10.1 Telecom Application Programming Interfaces
10.2 Introduction
10.3 Telecom API Overview
10.3.1 Role and Importance of Telecom APIs
10.3.2 Business Drivers for CSPs to Leverage APIs
10.3.2.1 Need for New Revenue Sources
10.3.2.2 Need for Collaboration with Development Community
10.3.2.3 B2B Services and Asymmetric Business Models
10.3.2.4 Emerging Need for IoT Mediation
10.3.3 Telecom API Categories
10.3.3.1 Access Management
10.3.3.2 Advertising and Marketing
10.3.3.3 Billing of Non-Digital Goods
10.3.3.4 Content Delivery
10.3.3.5 Directory and Registry Management
10.3.3.6 Enterprise Collaboration
10.3.3.7 IVR/Voice Solutions
10.3.3.8 Location Determination
10.3.3.9 M2M and Internet of Things
10.3.3.10 Messaging and other Non-Voice Communications
10.3.3.10.1 Text Messaging
10.3.3.10.2 Multimedia Messaging
10.3.3.11 Number Management
10.3.3.12 Payments including Purchaser Present Verification
10.3.3.13 Presence Detection
10.3.3.14 Real-time Communications and WebRTC
10.3.3.15 Subscriber Identity Management
10.3.3.16 Subscriber Profile Management
10.3.3.17 Quality of Service Management
10.3.3.18 Unified Communications and UCaaS
10.3.3.19 Unstructured Supplementary Service Data
10.3.3.20 Unwanted Call Management and Robo Calls
10.3.3.21 Voice/Speech
10.3.4 Telecom API Business Models
10.3.4.1 Three Business Model Types
10.3.4.1.1 Model One
10.3.4.1.2 Model Two
10.3.4.1.3 Model Three
10.3.4.2 The Asymmetric Business Model
10.3.4.3 Exposing APIs to Developers
10.3.4.4 Web Mash-ups
10.3.5 Segmentation
10.3.5.1 Users by Segment
10.3.5.2 Workforce Management
10.3.6 Competitive Issues
10.3.6.1 Reduced Total Cost of Ownership
10.3.6.2 Open APIs
10.3.6.3 Configurability and Customization
10.3.7 Applications that use APIs
10.3.8 Telecom API Revenue Potential
10.3.8.1 Standalone API Revenue vs. API enabled Revenue
10.3.8.2 Telecom API-enabled Mobile VAS Applications
10.3.8.3 Carrier Focus on Telecom API’s for the Enterprise
10.3.9 Telecom API Usage by Industry Segment
10.3.10 Telecom API Value Chain
10.3.10.1 Telecom API Value Chain
10.3.10.2 How the Value Chain Evolves
10.3.10.3 API Transaction Value Split among Players
10.3.11 API Transaction Cost by Type
10.3.12 Volume of API Transactions

Figures

Figure 1: WebRTC Framework    
Figure 2: WebRTC Value Chain/Ecosystem (from Vendor to End User)    
Figure 3: WebRTC Architecture    
Figure 4: Video Calling using WebRTC Applications    
Figure 5: WebRTC Global Market Revenue 2020 - 2025    
Figure 6: WebRTC Market Revenue by Region 2020 - 2025    
Figure 7: WebRTC Market Share by Region 2020 - 2025    
Figure 8: North America Revenue by Country 2020 - 2025    
Figure 9: Western Europe Revenue by Country 2020 - 2025    
Figure 10: APAC Revenue by Country 2020 - 2025    
Figure 11: Eastern Europe Revenue by Country 2020 - 2025    
Figure 12: Latin America Revenue by Country 2020 - 2025    
Figure 13: Middle East and Africa Revenue by Country 2020 - 2025    
Figure 14: WebRTC Revenue Forecast Solution vs. Service 2020 - 2025    
Figure 15: WebRTC Market Share Solution vs. Service Vertical 2020 - 2025    
Figure 16: WebRTC Revenue by Service Segment 2020 - 2025    
Figure 17: WebRTC Revenue by Industry Vertical 2020 - 2025    
Figure 18: WebRTC Revenue by Deployment Model 2020 - 2025    
Figure 19: WebRTC Revenue by App Category 2020 - 2025    
Figure 20: Global WebRTC Enabled Device 2020 - 2025    
Figure 21: WebRTC Enabled Device by Region 2020 - 2025    
Figure 22: WebRTC Enabled Device Share by Region 2020 - 2025    
Figure 23: Global WebRTC Active User 2020 - 2025    
Figure 24: WebRTC Active Users by Region 2020 - 2025    
Figure 25: WebRTC Active Users Share by Region 2020 - 2025    
Figure 26: WebRTC Active Users North America 2020 - 2025    
Figure 27: WebRTC Active Users Western Europe 2020 - 2025    
Figure 28: WebRTC Active Users APAC 2020 - 2025    
Figure 29: WebRTC Active Users Eastern Europe 2020 - 2025    
Figure 30: WebRTC Active Users Latin America 2020 - 2025    
Figure 31: WebRTC Active Users ME & Africa 2020 - 2025    
Figure 32: Carrier Driven Global WebRTC Active Users 2020 - 2025    
Figure 33: WebRTC and IMS Integration Structure    
Figure 34: New Business Model in WebRTC Carrier Ecosystem    
Figure 35: WebRTC Vendor Competitive Landscape    
Figure 36: Avaya WebRTC Ecosystem Diagram    
Figure 37: Ribbon Communications Gateway    
Figure 38: Oracle WebRTC Session Controller    
Figure 39: Sippo WebRTC Application Controller Diagram    
Figure 40: WebRTC Progress by Browser Type    
Figure 41: WebRTC at the Center of Coms, Apps, Content, and Commerce    
Figure 42: Communication Service Provider Assets    
Figure 43: Next Generation CSP Assets driving Telecom API Usage    
Figure 44: RCS and Telecom API Integration    
Figure 45: Enterprise Dashboard    
Figure 46: Enterprise Dashboard App Example
Figure 47: Telecom API Value Chain    
Figure 48: API Transaction Value by Type    
Figure 49: Volume of API Transactions for a Tier 1 Carrier 2020 - 2025

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